My time at your establishment
02/10/2017 richardtJ4041PE, Eckville, Canada
Hello, I was in town for a night for business as well as pleasure. Right from the process of booking the room over the phone to checking out after my stay I was impressed by the staff. I was arriving ... more
Hello, I was in town for a night for business as well as pleasure. Right from the process of booking the room over the phone to checking out after my stay I was impressed by the staff. I was arriving in town a little earlier than normal check in times and the staff was very accomodating in getting me into my room early . My room was clean and pleasantly decorated. The shining point to my stay was the counter staff for sure. Very professional, courteous and helpful. The host that booked me in was the same as for my check out. He was perfectly attentive to my needs, efficient and thorough. He also directed our conversation at check in to find out what my plans were during my stay in calgary and was very knowledgable as to some highlights for entertainment and places to eat. He was extremely pleasant to deal withand deservess praise for his efforts to represent your brand. less
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this review
Thank you for sharing your recent experience at our hotel with us! We always love to hear from our guests and we are happy to hear that you found our front desk to be welcoming and helpful. Our team believes that it is important to provide our guests with an amazing experience from the start of their visit to the end. In addition to our customer service, we are pleased to know that you found our hotel pleasantly decorated and clean. We know you have a lot of choices when you book a hotel, but we are happy that you chose to stay with us and hope to see you again!