6 star staff
Enjoyed a recent stay at the hotel and whist the hotel experience was 5 star the staff were the real stars!
We had a minor repair required in the bathroom that was fixed in minutes upon our arrival w... more
Enjoyed a recent stay at the hotel and whist the hotel experience was 5 star the staff were the real stars!
We had a minor repair required in the bathroom that was fixed in minutes upon our arrival which set the tone! Steve and Devon were a great help as we had a large amount of luggage and a display to set up, thanks guys! We had a number of special requests for the front desk and the Ladies on duty were fantastic! Loved the pool and hot tub and the tropical feel even though it’s February.
The poolside bar was a nice touch and again the staff were first rate, Stevie you were a Wonder, my partner loved the “Keto” friendly cocktail you made for her!
If staying in the Falls for business or personal pleasure there’s only one place to be the BW Cairn Croft! Comfortable rooms, plenty of parking, Doc’s Irish pub right next door and of course the Oscar goes to the staff for all they did for us and a few friends that were staying there with us!
Thank you, Thank you, Thank you! less
paulcV6730FD, Duty Manager at Best Western Plus Cairn Croft Hotel, responded to this review
Hello,
I would like to thank you for your compliments, especially for those to our team. I will be sure to share your praises with them. It is our honor and pleasure to be your host and I am glad that our service spirit was communicated to you during your stay with us, we look forward to welcoming you back !
Thank you!
Best,
MyriahC