Best Western Plus Cairn Croft Hotel

I stay in Niagara Falls usually once a week at hotels year round just to get away. We just Live in Hamilton I have never stayed here before, just because I never really looked into it. But last week I called around and pool was open so we came here for 4 nights . Was very very pleased with decission,super awsome staff and manager even guy who was looking after pool which we lived in our stay was awsome. Housekeepers nice.They opened restaurant for take out with smaller menu we have not tried before either. We ordered one of everything food was really good so we will definitely now frequent when they reopen. Came back yest and same great accommodating staff. Got an awsome room for great price due to everything. Had a free room voucher and let me stay in same room. That was awsome of them. My husband works out here right now his job is necessity so as long as they stay open and we are corona free we may come weekly. And the day pool and hot tubs open back we will be here and stay for awhile. I am glad we got to see different room types during our stay as well so we can decide in future what we feel like I had courtyard room 204 and 104 both awsome to walk out for families. And whirpool room also awsome separate shower for husband while I soak. If have any dought about booking here don't. They have awsome facilities awsome staff and food from Restaurant. less

Excellent ground floor court yard room with my daughter and family in adjoining room. Staff could not have been more helpful. Five stars for front desk staff and everyone I saw running around sanitizing. Had lovely small bday party for granddaughter and then cake out by the pool. less

We have stayed in this hotel with our hockey team for several tournaments. The pool and hot tub area is awesome, the staff are friendly, the english pub ( Doc MacGilligans) has excellent food and the prices are very reasonable. This is our favourite hotel to stay in when we come to Niagara as a hockey team! less

We come yearly to Niagara Falls for a Ringette Tournament and we choose this hotel because it is clean but we mostly come to be able to walk to the bar and stumble back to our room after. Doc's has the best Live entertainment I have ever seen in a bar and never disappoints. Some of our teammates bring their family and love the beautiful pool area as well. I enjoyed a drink in the Hot tub after our last game. This hotel has never disappointed us that is why we keep coming back. less

This hotel has very basic rooms, but the indoor courtyard makes it a wonderful place to stay. The bar/restaurant has great ambiance and good food and service. Staff go out of their way to make your stay enjoyable. A nice pool and two hot tubs are a nice added feature. less