Best Western Plus Cairn Croft Hotel

My family of four (including 2 teenagers) stayed for 2 nights to see some sights before traveling stateside. I booked this location after viewing their recent positive reviews on Trip advisor. I got a great rate. We were given a room in the east wing. While you are unable to walk to the Clifton Hills/Falls area, the we-go bus has a stop out front and the friendly desk staff gave me directions (including map) to public parking areas. Our room had two queen beds, fridge, microwave, desk area, sitting area, separate sink from the bathroom and coffee maker. It was very large, great to accommodate 4 of us plus luggage. There wasn't a safe in the room. The room was clean and well appointed. The wifi worked fine as well. We used the pool and gym facilities and both were fine, however the fitness room could use some repairs/upgrades (1 of the treadmills was broken). I appreciated the plastic bags for wet swim suits available and the pool towels. We enjoyed breakfast at Doc Magilligans, the adjoining restaurant. There are many local eateries in walking distance, Pizza Hut and McDonalds are on the parking lot. The front desk staff were friendly and efficient on both check in and check out! We would stay here again should we return to the Niagara Falls area! less

We stayed at the Cairn Croft recently, and had a really enjoyable time. There were a lot of things to like about the hotel. The front desk and cleaning staff were great, everyone we spoke with was friendly and professional. The lobby looks to be newly renovated, very nice. There was lots of parking (additional $12 CAD/night + tax). The restaurant on the ground floor was delicious, mid-price range, and it was nice not having to 'go out' to eat. There were a lot of fast food restaurants, a No Frills discount supermarket, a Shoppers Drug Mart and a cool comic book shop, all next door or within a short walking distance. We were also right next to a Wego tourist bus stop headed directly to Niagara Falls (it makes many stops, but only took us about 15 minutes to get to the Horseshoe Falls, at about $28 CAD for 3 adults, 1 child for a 24-hour pass which started its 'clock' the moment you swiped the card on the bus). We booked one of the rooms which overlooked/surrounded the hotel's indoor pool. Our room had 2 queens and was on the 2nd floor overlooking the pool, with steps down to the pool. Depending on your preference, assuming you want to swim, you may prefer the ground floor rooms with direct pool access. The pool area is a bit dated but nice, there are trees and plants around which give it a nice tropical feel, and there looked to be a restaurant there (closed when we were there) as well as a few older arcade games and a climb-able play structure (like you see in some McDonald's). There are ample towels in a cabinet that you can access once you are in the gated pool area and it is also where you can drop off used towels. There are also showers near a small gym at one corner of this building. Note that if you prefer not to swim, there are other rooms available that are located in another area/building - be sure to read the room description carefully so that you book the room you want. Our room was dated but clean. The building with the pool looks very much like a two-storey motel, except that the entrances to the rooms face the pool (the doors we saw on the exterior of the building were only secondary, emergency exits. The bedding was comfortable. Because we were in the pool area, the room does smell a bit like chlorine, and we did hear everyone playing in the pool (pool closes at 10 pm, so that was fine with us). We weren't crazy about the air conditioner in the room, it would whir on for a while quite loudly, and then go quiet again. The pool is not very big, and the depth varied from about 3 feet to about 4.5 feet, but we had a good time. There can be many people enjoying the pool, so it's certainly not a place to do laps, but more to splash around and have some fun. This was our first stay visiting the Falls, while not staying directly near them (it was only a few kilometres to the falls, but we wouldn't suggesting walking it). It was kind of nice not to be near the busy-ness of Clifton Hill. The hotel was not a fancy fallsview hotel, but what it did it did really well, and we appreciated it. less

You can read more of my reviews on my blog; TravelPhotosnFood.com My wife and I were on a 3,000 mile motorcycle ride and I thought it would be nice to go back to Niagara Falls for our 40th wedding anniversary. I found the Best Western Plus Cairn Croft using the Harley-Davidson Ride Planner and being a Best Western Rewards program member I choose this location a little ways from the falls and crowds. It's about 1.5 mile walk downhill to the falls but there is a 'WeGo' stop right out front. 'WeGo' is the transportation shuttle around Niagara Falls and you can purchase a 24 or 48 hour pass and ride anywhere along three different routes. The 'Red Line' takes you from the hotel to the falls. Upon arriving I noticed the cleanliness of the exterior and how modern it appeared. The lobby was spotless and very warming and inviting. The front desk staff was friendly and smiling and very helpful. One complaint is I never noticed before hand that you had to pay for parking! What gives? I'm paying for a room and have to pay extra to park there, it's only a motorcycle. Our room was on the 5th floor and close to the elevator but once inside it was very quiet. The room was fresh and clean with plenty of towels and pillows. The bed was comfortable and we got a great nights sleep. Being this is a Best Western Plus and they have a restaurant onsite breakfast is NOT included with your room. There is a beautiful Irish Pub, Doc Magilligan's at the hotel that serves up some traditional Irish food. The Fisherman's Pie and Grilled Cheese Crab Cake sandwich was fantastic. They also serve some good food for breakfast. The hotel also has a Bourbon Street Bistro at their swimming pool. If you want to avoid the crowds and noise I would choose this hotel again. It's easy to ride the 'WeGo' which runs about every 30 minutes or so and takes you to all the those great locations. You save to hassle of driving your car and finding places to park. less

We fall in love with the hotel and the location. Very quiet and extremely clean. I think this is one of the cleanest hotel we have stay in Canada. The room are huge. There is a fridge and a microwave also. The pool is very nice. Nothing negative about it. less

I highly recommend this hotel when traveling to Niagara Falls. I cannot begin to express how helpful the staff and managers are at this hotel and they will bend over backwards to accommodate you. The courtyard is lovely and all areas of the hotel or clean and well maintained. Most importantly the rooms are so clean that it is such a comfort when you walk in and immediately feel relieved that it is so clean and maintained. The layout of the room is excellent. There is plenty of room for luggage and there is an area to get ready with the sink that is separate from the bathroom. The bathroom is very large with a full size tub and shower which are both very clean. There is a pool and a Jacuzzi which are shut down each night at a reasonable time honestly I don't remember if it was 10 or 11, but this allows the guests to have a peaceful night's sleep. Because it is not directly in the tourist area, the prices around the area are reasonable and there are lots of restaurants including one attached to the hotel which is awesome! The prices in Niagara Falls tourist area are outrageous so staying down here and taking the Wego is a much better option then you can get it right outside the hotel. There is a under the counter refrigerator as well as a fitness area. I did not give this hotel five stars because there is no elevator to the second floor which is only an issue when you're bringing your luggage in and out of the hotel. (They do have a porter to assist if you want.) The other big issue that I had here was the Wi-Fi - it is terrible - I had a lot of trouble and watching TV was difficult as well because the reception is a problem. You can watch some of the channels only and it was like that the entire seven days I was there. The final reason this hotel did not get five stars was because the bed at least for us, was very uncomfortable which made for a lot of tossing and turning. That being said, the Wi-Fi in general at Niagara Falls has some serious issues so I think one would have the same problem at any hotel. Even with the uncomfortable beds, I would absolutely stay at this hotel again but would ask if they could put extra padding on the mattresses. less