Best place to stay in Vancouver
12/10/2018 jocelyn c, Raleigh, North Carolina
Me and my husband visited Vancouver for the first time, and stayed to this hotel, for a total of 9days, about 30mins to downtown, we always had a restful nite , our room was at the back side of the h... more
Me and my husband visited Vancouver for the first time, and stayed to this hotel, for a total of 9days, about 30mins to downtown, we always had a restful nite , our room was at the back side of the hotel, always clean, linens are fresh, excellent free hot breakfast. Beverly, their supervisor was accommodating and friendly, Denish, the receptionist was super helpful, gave us tips how to use the bus and train to downtown (😲we didn’t want to take a risk with our rental car going to downtown!)We highly recommended this hotel. Very good location to nearby parks, restaurants, and a big mall.👍🏻 less
BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel and Conference Centre, responded to this review
Thank you very much for taking the time to share your recent experience at BEST WESTERN PLUS Burnaby Hotel.
It is wonderful to see that your stay with us has been exceptional overall, and I am delighted that you took advantage of and enjoyed the complimentary buffet-style breakfast, which serves both hot and cold food and beverage items, and our hotel's proximity to public transportation. We are also within walking distance to shopping and dining options.
We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay, so I am thrilled to hear that you found our team members to be very accommodating, friendly, and helpful. Should you ever have any questions, issues, or concerns during your stay, please do not hesitate to let us know as we have staff members available at our front desk 24 hours a day, 7 days a week to assist you.
Thank you again for your review. We hope you enjoyed your visit to Vancouver and we look forward to welcoming you back for another stay soon.