Best Western Plus Burnaby Hotel and Conference Centre

AAA - 2 Diamond

Explore Hotel

Whether traveling for business or pleasure, this Burnaby, BC hotel - conveniently located near Metrotown Mall and Vancouver - offers something for everyone!

Just 30 minutes from Vancouver International Airport and 40 minutes from the U.S. border, this scenic Burnaby hotel makes it easy to experience all that beautiful British Columbia has to offer. The city of Burnaby is an attraction in itself, boasting the Metropolis at Metrotown (Vancouvers largest shopping mall), the 1920s-themed Burnaby Village Museum, Burnaby Lake, theaters, ice rinks and parks. Its only a ten minute Skytrain connection to downtown Vancouver and Deer Lake, and just a little farther to the stunning scenery and views of Queen Elizabeth Park and Grouse Mountain.

Business travelers appreciate that this Best Western hotel near Vancouver, BC is conveniently located near Burnaby Hospital, the Sporting Arena and the British Columbia Institute of Technology. The property also serves as a premiere meeting and event space in Burnaby, with conference facilities for up to 300 guests.

Each well-appointed room at this pet-friendly, Burnaby hotel features free high-speed Internet access, toiletries, iron/ironing board, coffee/tea maker and hairdryer. King size beds and other amenities are available in selected rooms. Additional amenities that make this property the perfect home away from home include a complimentary full breakfast, a heated outdoor pool (seasonal).

Our friendly staff is ready to ensure a comfortable and memorable stay. Make an online reservation today and save at this Vancouver area Best Western Plus Burnaby Hotel and Conference Centre.

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Location

5411 Kingsway
Burnaby
British Columbia
V5H 2G1
Canada
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Rooms & Rates

Facilities

Location and Attractions

Getting there.

Sat nav users: type V5H 2G1

Send to Tom Tom

Address
5411 Kingsway
Burnaby
British Columbia
V5H 2G1
Canada





Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 385 traveller reviews
Rating: 5 101
Rating: 4 172
Rating: 3 78
Rating: 2 22
Rating: 1 12
Rating

HELP WHEN NEEDED

24/01/2017 juliewC7447WN, vancouver, Canada

staff was excellent - sick child with us - who got the flu - fresh linens were delivered every time we needed them. maids were very helpful and kind - asking how the child was. Never got a chance to... more

Owner Response
BWKINGS, Guest Relations Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review
Thank you very much for your kind comments towards regarding the staff. We are here to provide you with a superior level of service to ensure that your stay with us is comfortable and enjoyable, and I am glad that we were able to do that for you and especially your child, who had the flu. I hope your child makes a quick recovery, and that you and your family will be able to try our complimentary breakfast on your next visit! Warm regards, Andrea
Rating

Doesn't deserve the Best Western Plus Title

21/01/2017 Jay K, Victoria, Canada

The room smelt. The room was extremely small for a Best Western. Feels like a motel more than a hotel. Closet door track was bent up on side and scratched. Road noise was disturbing. Light outside my ... more

Owner Response
BWKINGS, Guest Relations Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review
Thank you very much for taking the time to share your concerns about your recent experience with us. I am sorry that your time with us was less than satisfactory. We do have a variety of room types available to suit the different needs of our guests. If you found the room you stayed in to be a bit on the smaller side, I recommend booking either a kitchenette or a suite for more space on your next visit. Each of our guest rooms are equipped with a double layer of curtains, which blocks outside light from entering the room when completely pulled shut. Please be assured that the safety, security, and comfort of our guests is of paramount importance to us. Should any disruptions occur, we have staff members available 24 hours a day, 7 days a week at our front desk to address them. Once again, thank you for your comments. We are always looking for ways to improve to ensure a comfortable and enjoyable guest experience, so we appreciate the feedback. Our information is available and can always be accessed on our website, or we can be reached around the clock at 604-438-1383 should you have any questions, issues, or concerns. Kind regards, Andrea
Rating

Some constructive comments

14/01/2017 Mary C, Salem, United States

Clean room. Comfortable bed. Friendly staff. Good location. But driveways and parking spaces were found packed with snow and ice so it's hard to park and to walk on the ground. It appeared that more a... more

Owner Response
BWKINGS, Guest Relations Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review
Dear Mary, Thank you very much for taking the time to share your feedback and comments with us regarding your recent experience at our property. Please accept my sincerest apologies for the inconvenience caused by the heavy snowfall we received in December. We tried to contact all of the snow removal companies in Burnaby after the initial snowstorm, but none of them were available to come and remove the snow from our property. We then hired three people to come in and remove the snow manually, but it proved to be too arduous a task with the subsequent snowstorms and below freezing temperatures. In the meantime, we had our staff do what they could to shovel the walkways and lot, and used salt and ice melt to help alleviate the situation. After continuous attempts, we were finally able to reach a company that was available to come and clear the snow from our property. We will be sure to take note of your feedback for better safety and easier access to parking, and be better prepared for future snowstorms. Thank you again for your review and for highlighting the aspects of your stay that you enjoyed. We hope you will visit us again on your next visit to Burnaby, B.C.! Warm regards, Andrea
Rating

Better than average

06/01/2017 st-eutychus, Kent, Washington

We had a pleasant one night stay here in spite of the fact that Burnaby was frightfully unready for the dumping of snow the previous day, and as a result the parking lot was a mess. The room was comf... more

Owner Response
BWKINGS, Guest Relations Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review
Dear Valued Guest, Thank you very much for taking the time to share your recent experience with us. Please accept my sincerest apologies regarding any inconvenience caused by the snow in our parking lot. After many attempts since the initial snowfall, we were finally able to contact another snow removal company last week to come and clear the snow in our parking lot. I am delighted to learn that you had a pleasant stay with us, and enjoyed our offerings from the comfortable and quiet room to the complimentary breakfast that we offer. Thank you also for your kind comments towards our staff members; they are here to ensure that you have a comfortable, enjoyable, and memorable stay with us. Thank you once again for your kind review. We hope you will come back on your next visit to Burnaby, B.C.! Warm regards, Andrea
Rating

Cold, outside corridors, but warm staff

04/01/2017 Professional-Pilgrim, Alberta, Canada

First time at this unusual hotel. External corridors make for a chilly journey to one's room, with lots of snow in Vancouver. However, the staff are extremely helpful and caring, and the breakfasts ar... more

Owner Response
BWKINGS, Guest Relations Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review
Dear Valued Guest, Thank you very much for taking the time to write about your recent experience at our property. I am very pleased to read that you thoroughly enjoyed your first stay with us, from our helping and caring staff, to our copious and varied options in our complimentary continental-style breakfast. Although you found the view to be incredible from room #422, I am sorry to hear that you did find the room to be on the smaller side. We do have other room types available; on your next visit, should you require more space, I recommend booking a larger room such as our kitchenette or suite. Once again, thank you for your review. It was wonderful to have you stay with us, and we hope to have the opportunity to welcome you back for another stay in the near future! Warm regards, Andrea