Best Western Plus Burnaby Hotel

5411 Kingsway, Burnaby, British Columbia, V5H 2G1, Canada
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Best Western Plus Burnaby Hotel

Whether traveling for business or pleasure, this Burnaby, BC hotel - conveniently located near Metrotown Mall and Vancouver - offers something for everyone! Just 30 minutes from Vancouver International Airport and 40 minutes from the U.S. border, thi show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
5411 Kingsway, Burnaby, British Columbia, V5H 2G1, Canada

Reviews of Best Western Plus Burnaby Hotel

Traveller Overview:
4.0 Rating: 713 reviews
Excellent 34%
Very Good 40%
Average 17%
Poor 4%
Terrible 2%

Traveler98422, wrote review 01/11/2020

Very enjoyable stay

Traveling during the pandemic was a bit less worrisome by having a room with a separate air conditioning system. Check in/out was quick and efficient. Spotlessly clean. Take out breakfast was very go... more


kirangoraya2013, wrote review 30/10/2020

Best place to stay

It was really wonderful stay.. everything was neat and clean in the room.. moreover, i was scaring to stay due to covid but this place was absolute sanitized to stay in this situation...100% recommend... more


434bettyh, wrote review 26/10/2020

Nice room

This hotel looks new, I haven't been to Vancouver in a few years and know the hotel has been there for years, but it is remodeled or reebuilt?? is really nice. The room is small but nice, good bed a... more


Keith F, wrote review 12/09/2020

My favorite place to stay

Always my first choice. Rositta is friendly, happy for return visits and keeps this place running perfectly. I'd recommend anytime. Internet is fast,the rooms are comfortable and the coffee is good... more


ldunlop07, wrote review 24/06/2020

Best Western Plus Burnaby

This is a large, older renovated motel. Our room was small but clean. Not fancy but does the job. You wouldn't want to spend much time in the room due to its size. The bed was comfortable. The room ha... more

Owner Response
Rositta Chan, Guest Services / Front Office at Best Western Plus Burnaby Hotel, responded to this review
Thank you very much for taking the time to share your feedback and comments with us following your recent stay at our property.  We appreciate hearing your thoughts and your suggestions with respect to our amenities and facilities. It is great to learn that you enjoyed our clean room with a comfortable bed even though the room size is small, and our hotel's location suited your needs as it was close to the ferries at Horseshoe Bay.  I am sorry to hear that some of our areas such as our hotel appearance, breakfast and parking do not meet your expectations. We will reopen our breakfast dining area once the Covid-19 clam down.  I apologise for any inconvenience caused by the distance between your room and the parking stall.  We are always looking for ways to improve, and would appreciate your detailed feedback and suggestions. Thank you again for choosing BEST WESTERN PLUS Burnaby Hotel for your stay.  We hope we can welcome you back for another stay and earn a higher rating then. Sincerely, Rositta Guest Service  BEST WESTERN PLUS Burnaby Hotel