Best Western Plus Burnaby Hotel

5411 Kingsway, Burnaby, British Columbia, V5H 2G1, Canada
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Best Western Plus Burnaby Hotel

Whether traveling for business or pleasure, this Burnaby, BC hotel - conveniently located near Metrotown Mall and Vancouver - offers something for everyone! Just 30 minutes from Vancouver International Airport and 40 minutes from the U.S. border, thi show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Burnaby Hotel

Traveller Overview:
4.0 Rating: 694 reviews
Excellent 33%
Very Good 41%
Average 17%
Poor 5%
Terrible 2%
Rating

Kris J, wrote review 11/01/2020

A Good Hotel

This was a good stay. We were warmly welcomed, had excellent service. Breakfast was above the average BW standard. Good value for hotels in this area. Newly upgraded, clean accessible what else... more

Owner Response
BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your recent experience at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I am delighted that you were able to take advantage of and enjoy our hotel's complimentary buffet-style breakfast. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay, so I am thrilled to hear that you were warmly welcomed by our staff and enjoyed our team's excellent level of service. Thank you again for your review, and we hope to see you back for another stay soon. Kind regards, Andrea
Rating

848gailm, wrote review 06/01/2020

Hockey

We always stay here when we come to town for our grandkids hockey tournaments we have never had a bad experience .The staff are great and the breakfast is always hot and different every day and starts... more

Owner Response
BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experiences at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stays with us have been exceptional overall, and I am delighted to hear that you enjoy our staff's great level of service, our complimentary buffet-style breakfast, which offers a variety of both hot and cold food and beverage items, and our hotel's proximity to shopping at Metropolis at Metrotown, Canada's third-largest shopping centre, as we are only two and a half blocks away. Thank you again for your review, and we look forward to welcoming you back for another stay in the near future. Kind regards, Andrea
Rating

Navigate470203, wrote review 06/01/2020

Friendly and comfortable.

This hotel was Good value for the Vancouver area. Very helpful staff and comfortable rooms. It is also close to Sky train stations, Metroland Mall for shopping, and some very good restaurants. Easy ac... more

Owner Response
BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to review your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I am delighted to hear that you enjoyed our staff's helpful level of service, our comfortable rooms, and our central and convenient location to shopping at Metropolis at Metrotown, Canada's third-largest shopping centre, dining, and transportation options (i.e., bus and SkyTrain), which means guests can get to and from downtown Vancouver or the Vancouver International Airport (YVR) easily. Thank you again for your review, and we hope to see you back for another stay soon. Kind regards, Andrea
Rating

Yorlem, wrote review 05/01/2020

Fabulous stay in Vancouver

Stayed a couple of days at the Best Western in Burnaby on a leisure trip with my wife, after driving up from Seattle Was pleasntly surprised by the amenities, inclduing the better-than-expected hot br... more

Owner Response
BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to write a detailed review regarding your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I am delighted that you were able to take advantage of and enjoy our hotel's various complimentary amenities and offerings such as our fibre optic internet, buffet-style breakfast, parking, and fitness room. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay, so I am thrilled to hear that you found a member of our front desk staff to be helpful and accomodating, and our breakfast staff to be very friendly. Thank you again for your review, and we look forward to welcoming you back for another stay soon. Kind regards, Andrea
Rating

ddahl542, wrote review 01/01/2020

Excellent

The staff at this hotel were extremely kind to me and would do anything they could to assist me. They went above and beyond. The breakfast I enjoyed very much. A very lovely place to stay, transit ver... more

Owner Response
BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your recent experience at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I am delighted that you were able to take advantage of and enjoy our hotel's complimentary buffet-style breakfast, our hotel's central and convenient location to public transportation options (i.e., bus and SkyTrain) as well as restaurants and convenience stores. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay, so I am thrilled to hear that you found our staff to be extremely kind and went above and beyond with assisting you. Thank you again for your review, and we hope to see you back for another stay soon. Kind regards, Andrea