Best Western Plus Burlington Hotel

Spent one night at the Burlington hotel on route from France to England with our pet dog via the tunnel. What an absolute pleasure after a long and tiresome drive. This hotel is truly pet friendly and not only did they provide lovely small touches such as a dog bed and bowl but also have a separate dog friendly dining/bar area. Hotel is also less than 100 metres from some very pleasant walks down to the sea front. Staff were extremely helpful and friendly, bed and room very comfortable which made the whole experience one to enjoy midway through an 800 mile car journey. I will certainly stay again and have no hesitation in recommending to anybody using the tunnel. less

Stayed here after a lunch visit to Rocksalt as thought it would be a nice addition to my wife’s birthday. Had our 1 year old with us so took a suite room so we could put him to bed and chill out in the lounge. Suite was lovely, really big and to a decent spec. Bathroom had a walk in shower and rolltop bath... bed was comfortable... breakfast nice and the suite also has a small kitchen / microwave which was really handy with a little one. Staff were really helpful we forgot a pudding for our son so asked them for a piece of fruit. They brought a whole bowl and yogurt for him 😊 Small tweaks would be at breakfast they offer bacon with pancakes and maple syrup. Bacon was rashers rather than streaky and pancakes were crepes rather than American ones. Would be amazing if they had a pool / spa too but this is likely down to space as there didn’t look much room to extend the property Lovely staff stay would recommend and come again less

I stayed at the Burlington over night on a business trip. The staff were the friendliest I have met in a long time. Food was good, Room was clean and not of a standard "Hotel" layout. I would have no issue staying again, only draw back is the limited amount of car parking space. less

We stayed at the Burlington again. The room and bathroom were excellent - spacious, well heated and clean. We had dinner in the restaurant twice - both meals were tasty and well presented. Food and drinks were reasonably priced. Staff are helpful and friendly, and the hotel seems to be really well run. less

Staff were exceptionally friendly and nothing was too much bother for them! All members were helpful and cheerful, especially Molly, the Night Receptionist - great sense of humour but still professional. Hotel makes a great base to explore old Folkestone and a brisk walk down to the harbour helps to work of the excellent food. less