Best Western Plus Burlington Hotel

We stayed for a few days as the Coronavirus news developed. The rooms were great. Very clean and well appointed. The staff were courteous at all times. The restaurant and bar were pretty good. The Gin selection was awesome. For all the good points, I must mention a couple of smaller, but irritating issues that we encountered. Parking - very small car park, which means you must get a permit to park on the surrounding streets. Not good for blue badge holders. Hotel charges £3/ day which you would think would be included in the room rate. Traffic wardens wait outside the hotel for 8am to issue tickets...be warned. The second issue I hope is a one-off. Given the CV issues, I was surprised that a large wedding went ahead. Virus containment issues aside, we were on the 2nd floor where the music could still be heard at midnight. less

We had a lovely stay. We arrived to a very friendly welcome. Room was fantastic and absolutely spotless, had everything we needed with a very comfortable bed. The Friday morning breakfast was excellent with a great variety on the menu and cooked fresh to order. The Saturday morning breakfast not so good. We arrived as before and sat down, there was no menu on the table so we assumed one would be brought. After waiting a while we noticed that people were coming from another room with plates of food. Weekends are obviously a buffet breakfast, would have been nice to have been told! There was a reasonable selection of cooked items, but plates were stone cold. The cooked food was of good quality but by the time we got to our tables it was lukewarm. Such a contrast to the day before. Very friendly checkout where we mentioned cold breakfast - she was very apologetic and said she would pass it on. We were charged for two newspapers but had only received one but she readily took it off the bill. We had a lovely stay and despite the cold breakfast we would stay again. less

Everything worked well for our weekend at the Burlington. Great cocktails, with the barman explaining carefully about the ingredients. Two fantastic evening meals and wonderful breakfasts. We stayed in room 119 again. A big comfortable room - so good to be able to control the temperature. Staff are really kind, considerate and helpful. We will (of course) go there again. less

What a Beautiful Hotel!! The cocktails were Amazing! Better than some london cocktail bars! 😊 Beautiful decor, lovely atmosphere to sit and have a drink. Staff were very kind and helpful from the beginning till the end of our stay! less

We love this hotel and have stayed here previously we paid for sea view and upgraded to a better room this time. The room was lovely and well equipped the only drawback was it was very cold! At night I slept in a bathrobe for warmth . The bathroom however was very warm! We will stay again but in a different room. We only stayed one night this time for my husbands 70th birthday less