One night stay
We stayed here on a Saturday night last minute because no other hotels in were available in Twin Falls. No complaints really, three of the four of us woke up with headaches due to the hard pillows. Bu... more
We stayed here on a Saturday night last minute because no other hotels in were available in Twin Falls. No complaints really, three of the four of us woke up with headaches due to the hard pillows. But the room was basic and clean. Bathroom was really small, but was nice to have the sink outside so one could use the bathroom while another could wash up using the sink.
The breakfast was much better here than all the 5 Marriott hotels we stayed in this week. They did have hot items like biscuits and gravy, microwaveable breakfast sandwiches, waffles, and pancakes. While the two attendants were busy nonstop helping everyone, it just gets too crowded this way. No fault of the hotel as this is the COVID-19 world we live in now, just takes so long to get everything. But again, their offerings was much better than everyone else.
We did use the outdoor spa and kids used the outdoor pool. It worked, we enjoyed it, and prefer it to indoor pools. less
Diane Newman, General Manager at Best Western Plus Burley Inn & Convention Center, responded to this review
Thank you for staying with us at our beautiful full service property here in Burley. Yes, we so have a wonderful outdoor pool and beautiful courtyard. I appreciate your feedback on the pillows. Yes, we know that breakfast is important and we wanted to make it more than just a grab and go. Thank you for mentioning it. Please be our guest again.