Ok but attention to detail lacking
15/02/2017 Atprestonbeach, Brixham, United Kingdom
Needed to stay locally so served its purpose. Staff very friendly and helpful but rooms could be cleaner, lots of dust on plugs etc which ruined the overall experience. Restaurant not cheap but served... more
Needed to stay locally so served its purpose. Staff very friendly and helpful but rooms could be cleaner, lots of dust on plugs etc which ruined the overall experience. Restaurant not cheap but served very good food. Pool small but again this is not a holiday hotel. In summary it does what it says on the tin. We needed a room with two bedrooms and got an executive suite with just one bathroom. We had better near the airport at a cheaper price. If you need a night locally it's ok but could be better. less
Jack1130, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review
Thank you for your time to write a feedback about your recent experience at Best western Plus Buckingham International Hotel.
I am disappointed to hear that there were a few aspects of our service weren't up to our
usual standard during your stay. In regards to cleanness, I will address your feedback with Housekeeping Manager.
In regards to room you stayed, it was Superior family room, 2 rooms interconnecting and a bathroom as advertised on all the websites.
Thank you again for choosing Buckingham International Hotel and we look forward to welcome you again.