Best Western Plus Buckingham International

We stayed for 8 nights as we were attending a sporting event nearby at Black Rock. 10 mins drive away. The staff took care of our requests for a microwave oven in the room, ice tray ( no ice available in the whole hotel on our first night, even at the bar) and our room servicing was not done on one day, and a bit rough and ready on another day. Really cheap Happy Hour ! Only a 15 min walk to Westfield shopping centre and more shops on Highett Rd no too far away. Parking was adequate but the entrance has a height restriction of 2.5m, although there is a side entry with a gate that the staff are happy to open if required ( we had a boat on our roof). Laundry facilities available at the rear of the property that opens at 9am ( I am unsure why they have restricted hours of use though. Washing line also nearby the laundry. $3.00 per use for both washer (1 x $2.00 -1 x $1.00 coins, runs for 30mins) and Dryer ( 3 x $1.00 coins required, runs for about 45 mins). The place generally needs a spruce up, especially around the pool area as we would have liked to have used the BBQ but definitely was not accessible. Staff were very helpful and friendly. Overall our stay was good, comfortable. Really liked the location. less

Staff were very friendly and accommodating from when we booked and on reception when we arrived. Rooms were clean but small and a bit tired and dated. Well located and very quiet even though on a main road. less

We've stayed here a few times now when we go to Melbourne. It is convenient and close to shops, train and restaurants. Even though it is on the service road of Nepean Highway the rooms are very quiet. It is always clean and modern decor. Breakfast is also good. less

The rooms are nothing flash but they are clean, comfortable and have most of the things you need when staying away from home. If you are interested in shopping it is just a short walk to Westfield shopping centre so you don't have to fight for a car space. The bed is comfortable with a range of pillows available on the bed. The staff were friendly and efficient. Great value for your money! less

I stayed in an Executive room and here are the pros and cons: Pros: - Friendly and responsive front desk - they helped me to change room when the air conditioner wasn't working in my room and to get some stained sheets changed - plenty of parking - generally good feeling place Cons: - Vege food and meat options for hot food were sharing the same big serving containers - this means the prongs for vege food were shared with the meat stuff. If you're a vege or vegan you may want to avoid the hot foods (unless things are improved by management) - small thing but would be good for the hotel to provide some disposable flip flops because the floor gets quite chilly in the night time I.e. the area with the tiles - The shelf on top of television should be below the television level because people may accidentally hit their head with the eye level shelf while walking to and back from the loo, small usability tip Other than that, it's a good hotel in general. less