I stayed at this hotel for 7 nights whilst attending a conference at the EICC. I arrived about 1400 and was able to check in immediately. I was very politely greeted by the receptionists. Overall the staff were great, friendly and helpful.
My room was on the first floor. It was a lovely room with big windows that acted like a greenhouse, trapping all the warmth from the sun. The room had a wardrobe, safe, two easy chairs, two bedside tables, large bed, desk and TV. Coffee and tea were supplied. Wifi in the hotel was good, reliable and reasonably fast for emails, accessing websites and downloading my daily newspaper.
The bathroom was small but perfectly adequate. However, it always took a minute or two for hot water to come out of the shower. Toiletries were very pleasant though tended to be changed daily even if only a small amount had been used.
My room was at the front of the hotel and had a pleasant view towards a park. There was no noise from traffic on the road outside - the curtains were thick and reduced any noise and light.
Buffet breakfasts were excellent with plenty of variety. Although the hotel information stated breakfast opened at 0700, I found they were always ready earlier and did not mind people starting their breakfast before 0700. I had the scrambled eggs with smoked salmon on the first morning which was good. On subsequent days I had a ham and cheese omelette which was lovely.
The hotel is well located for visiting the main sites of Edinburgh, being 30 minutes walk from the castle, and 15 minutes from the EICC. There are plenty of restaurants nearby such as the Thai Lemongrass which is only a 100m walk. The hotel restaurant itself is good.
I had no problems during my stay except on Sunday when my coffee was not replenished. I would certainly stay at this hotel again if I was in the area. less