Best Western Plus Edinburgh City Centre Bruntsfield Hotel

Short one night stay. Chose the hotel as close to meetings. The pros - 1. The staff are fabulous 2. The location is fantastic and cannot be faulted. 3. Room service is speedy and the food absolutely fine. 4. The room was as quiet as a city centre room can be. 5. The beds are very comfy The cons - 1. The wifi is terrible. It is free but so slow you cannot send even short emails. No option to upgrade. 2. The room is very tired and is showing its age. The room really needs redecorating. 3. There was no dressing gown in the room. I thought this was standard by now. Overall great if you don't mind tired rooms as a trade off for location. Not good for business travellers. less

We stayed here for 6 days to attend a conference at EICC and for a short family holiday afterwards. The hotel is excellent. We had one of the superior rooms which was quiet. The room was presented and equipped to a high standard. Friendly and helpful staff. The breakfasts were wonderful and a great way to start the day. We also ate at the restaurant several times in the evening which we would also recommend. The hotel is nicely situated on the Links with easy access into town by bus or walking through the Meadows. It was a pleasant 15 minute walk to the EICC along the canal. The hotel has a traditional feel to it and character. Highly recommended. We would definitely stay again. less

We arrived at the hotel at 7:30 am after an over night flight from Toronto, Canada. Our designated rooms were not ready, which was not the end of the world but they offered no options. I had to inquire if there were other rooms available, low and behold there was. Why could they not have offered that themselves. I guess if we (4 people) were willing to hang around the lobby it was easier for them! Some of the front desk staff were not overly pleasant. Our room was good, courtyard, the other room not so much, small and noisy. If I return to Edinburugh, this will not be my first choice. less

Stayed in room 17(executive room) for 3 nights from 5 to 8 Sept. We were checked in and checked out by Alex, always smiling, knowledgeable and approachable. In fact all of the staff working there were friendly. The room we got was a little dark and warm, despite having a powerful stand fan in the room. The bathroom had a walk in shower, bath tub and toilet. It was quite nice. The bed was big and comfortable and the TV was right in front of the bed. We didn't have the breakfast but we did try a meal in the bistro. Wasn't impressed with the meal. I had fish and chips(probably the most expensive fish and chips I've ever had) and it didn't taste good. Anyways, there are place to eat in Edinburgh. Overall, it was a good experience throughout the 3 nights. Free WiFi but I didn't use it as the 4g network was fantastic. Husband did try the WiFi on his iPad and it was ok. less

A lovely stay in a very friendly hotel. Staff were very helpful and friendly and gave an excellent service. Breakfast choice was excellent as was cleanliness of the hotel. Wifi could be a bit hit and miss and our room was a little dark, but I bed was comfy and we would certainly recommend this hotel. less