Quiet location with fabulous staff and excellent hospitality
05/10/2019 Stephanie J, Lexington, Kentucky
We stayed for two nights and wondered why we had ever stayed anywhere else on prior trips. My room was fabulous! I had a superior room, super spacious with a comfortable bed and awesome beekind bathro... more
We stayed for two nights and wondered why we had ever stayed anywhere else on prior trips. My room was fabulous! I had a superior room, super spacious with a comfortable bed and awesome beekind bathroom products. The deputy manager, Ian, treated us so well. We hung out in the bar both nights after one day of walking the city and another after a long day trip. Ian is fascinating and shared some stories with us, Dougie, the bartender, gave my brother in law a lesson on Scottish whisky and Jenny did the front desk staff proud and was a joy to deal with. Both days we had breakfast which was just right! We did have a casual dinner one night which was very good as well. Next time I visit, will for sure stay here again. You can get to the Royal Mile in no time by foot as well as hop a bus close by if you prefer and the staff goes above and beyond. Thanks for a great time! less
A_Bruce50, General Manager at Best Western Plus Edinburgh City Centre Bruntsfield Hotel, responded to this review
Dear Stephanie J,
Thank you very much for your review of the Bruntsfield Hotel. We are all delighted to hear you enjoyed your stay with us and we really appreciate your feedback about the hotel and my team, thank you. They will be very pleased to read your positive feedback.
We hope to have the pleasure of welcoming you back to the hotel at some other point in the future.