Best Western Plus Brunswick Inn & Suites

We have stayed here several times in the past. It is convient in our return trip from Virginia. Staff is always friendly, rooms always clean. The guy that helps with breakfast in the morning is great too! less

Stayed at Best Western Plus 7-19 thru 7-21 chose Best Western after a stay the night before at a Motel 6 which was a drug haven I wanted a safe clean place for my wife to feel safe and secure Best Western provided both. Clean well equipped rooms great breakfast 24 hour service .Will make Best Western my go to stay for all future trips less

We have stayed at this BW location multiple times. This will be the last time. We arrived on Thursday. I reserved 2 rooms for 4th of July weekend for work. Both of the rooms had no cold water. The water in the sink and shower were either very warm or scalding. We asked management about it. The nice person at the front desk said that she could get maintenance to look at it in the morning or she could change our rooms. We said in the morning would be fine, we needed to get to bed so we could start our early morning. Maintenance came and did not fix the issue, but when we called the hotel they told us it was fixed. When my husband went down to the front desk to let them know, the rude female at the desk informed my husband that we could check out or she could give us another room. We have had problems with this same person before making a smart comment and she is still working here. We could not get our things moved to the other two rooms before housekeeping was trying to come in and clean the room that had no cold water, so they could rent it out to someone else. While my husband was back and forth at the front desk, he heard another man at the desk complaining that there was not cold water in his room. They obviously have an issue and my husband overheard them talking about it like they knew what the problem was, but were not in any hurry to fix it. Oh yes and the handicap railing in the bathroom was coming away from the wall where they did not find a stud in the wall to screw it to. The beds are comfortable. less

Overall the hotel is still serving it's purpose though it is starting to show it's age. bedspreads worn, furniture soiled and dinged up, just general need for an upgrade. Third floor ice machine out of order with all indications that it has been that way for a long time. No way to run a hotel. Breakfast seriously lacking. Other similar businesses have found better ways to provide a better meal such as cafeteria style. less

Great place to stay. Staff has always been polite and it is very convenient to where you need to go. The beach is close, as is College of Coastal Georgia, as well as several restaurants and places to shop. less