Best Western Plus Brunswick Inn & Suites

126 Venture Drive, Brunswick, Georgia, 31525-9794, United States
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Best Western Plus Brunswick Inn & Suites

Located just eight miles from beautiful beaches, this Brunswick, GA hotel offers extraordinary service and a location near many businesses and attractions - including Jekyll Island State Park, St. Simons Island and the Federal Law Enforcement Trainin show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
126 Venture Drive, Brunswick, Georgia, 31525-9794, United States

Reviews of Best Western Plus Brunswick Inn & Suites

Traveller Overview:
4.0 Rating: 822 reviews
Excellent 48%
Very Good 29%
Average 11%
Poor 6%
Terrible 4%
Rating

Jill C, wrote review 28/07/2021

Clean, comfortable place to stay

We have stayed here several times in the past. It is convient in our return trip from Virginia. Staff is always friendly, rooms always clean. The guy that helps with breakfast in the morning is great ... more

Owner Response
Hotel Manager, General Manager at Best Western Plus Brunswick Inn & Suites, responded to this review
Hello Jill, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating our hotel staff and the dedicated services is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Hotel Manager.
Rating

jbuchanan0206, wrote review 22/07/2021

Excellent Experience

Stayed at Best Western Plus 7-19 thru 7-21 chose Best Western after a stay the night before at a Motel 6 which was a drug haven I wanted a safe clean place for my wife to feel safe and secure Best We... more

Owner Response
Hotel Manager, General Manager at Best Western Plus Brunswick Inn & Suites, responded to this review
Hello Buchanan, It is very much satisfying to see your positive comments about your stay. Nice to note the appreciation for the amenities and staff hospitality. We are privileged to have guests like you. Please come back again and have another fantastic stay. Sincerely, Hotel Manager.
Rating

mikatkait, wrote review 02/07/2021

I am done with this BW

We have stayed at this BW location multiple times. This will be the last time. We arrived on Thursday. I reserved 2 rooms for 4th of July weekend for work. Both of the rooms had no cold water. Th... more

Owner Response
Hotel Manager, General Manager at Best Western Plus Brunswick Inn & Suites, responded to this review
Dear Guest, I am very sorry to read about the poor experience you had during the stay. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. Whatever may be the reasons, we will definitely verify the reality and take actions against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you will understand and consider us again in the future as we would love the chance to change your impression of our property. Sincerely, Hotel Manager.
Rating

86greenhill, wrote review 03/06/2021

Starting to show it's

Overall the hotel is still serving it's purpose though it is starting to show it's age. bedspreads worn, furniture soiled and dinged up, just general need for an upgrade. Third floor ice machine out... more

Owner Response
Hotel Manager, General Manager at Best Western Plus Brunswick Inn & Suites, responded to this review
Dear Guest, I am very sorry to hear that we did not meet your expectations. My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best.Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention Sincerely Hotel Manager.
Rating

Aquaman4421, wrote review 10/05/2021

Brunswick Best Western

Great place to stay. Staff has always been polite and it is very convenient to where you need to go. The beach is close, as is College of Coastal Georgia, as well as several restaurants and places to... more

Owner Response
Hotel Manager, General Manager at Best Western Plus Brunswick Inn & Suites, responded to this review
Hello Guest, Thank you so much for the stay and the overall appreciation. We are highly inspired seeing your comments. Guest satisfaction is a special reward for our team. We are privileged to have guests like you. Please do visit us again. Sincerely, Hotel Manager