Best Western Plus Brookside Inn

I usually stay at Hyatt Place but was not available so stayed here. This is one of the best Best Western Plus hotels I have stayed at. They have a restaurant in-house that make omelettes to order for breakfast along with the usual continental breakfast options. Free Beer / Wine during happy hours from 5PM to 8PM and small snack bar. Rooms were very clean and hotel was well maintained. Will definitely use this hotel again when staying in the area. less

I stayed at this hotel recently for about a week, based on the positive reviews here and elsewhere. This is a budget motel style hotel. It is fairly small, with open layout, very close to the 237 & 880 junction (and BTW adjacent to 880). The location is conveniently close to the freeways, and a lot of shopping & restaurants in the McCarthy ranch area. Rooms are quite small, but clean and well-maintained. There was only 1 window opening out into the corridor and it didn't allow enough light in. So the room was dark even during daytime which isn't very nice. There is a desk, a nice chair. They have a fridge & microwave in the room too, which is good. There is free wifi. The breakfast is typical, although less luxurious than some other hotels (fewer items) - they had juices, bread, bagels, scrambled eggs, tea/coffee choices. They also have a happy hour in the evening Mon-Thu which is decent - the food is okay, there is salad, tortilla chips, some meat items. They have free beer & wine. There is a laundromat which is open 9am-9pm. It is reasonably priced - about $2-3 for washer + dryer. There is also a small gym. The reception staff is very helpful. They keep coffee at the reception 24x7. One of the reviews mentioned this and I noticed it too: on weekdays there were a lot of huge pickups in the parking lot all the time. What's the deal? Everything is functional but this is the kind of place where you go back to sleep & shower - staying in the room too long can be depressing because the rooms are small, dark. less

This seems to be a hotel that caters mostly to business travelers. The lounge is not open on Friday or Saturday nights. The happy hour is only Monday through Thursday. However, we did not have a bad stay. Check in was quick and the staff was friendly. We were given complementary toothpaste when we asked at the front desk when we realized we forgot ours. The lobby is small but there is an area on the second floor that has two computers that you can hang out in. The hotel is near the interstate and many restaurants. We had a refrigerator and microwave in the room, which I always appreciate. The breakfast was really good. There were plenty of food options and many coffee options. I read you can also get omlets made to order but, again, this is only during the week. There were a few things that made me not give this hotel a higher rating. We were in Room 224. The bathroom was very small. There is not a sink outside the bathroom so getting ready in the morning is harder. There are limited plugs in the room and only one mirror outside the bathroom, which made drying my hair hard as I could not stand in front of the mirror as there were no plugs near the mirror. I am a detail person so little things like this have an influence on my rating. less

Very nice hotel, friendly staff, manager was very nice. Great hot breakfast and nice happy hour. Cookies and coffee in the lobby was a nice touch. Would like to see more channels like HLN, A&E, Lifetime Tex on the TV but otherwise it was a nice stay. Would definitely stay again. less

I’m a Marriott person but my new company that I’m working for gave me a budget to stay under while I was traveling, so I could t go with my usual brand choices. I will tell you I was very impressed with this hotel. There’s a lot of nice touches that make business travel pleasant here. I’ll list a few: -amazing free breakfast: the best free breakfast I’ve had, there’s an option to have omelets! The food is actually very delicious -free evening beer at happy hour. I don’t know if you get just one or more than one but it was nice to get one while I was there. Also there’s an appetizer bar that’s also free and was very tasty. -comfy bed. I’m picky, and I had no complaints about the bed. -free in room water. Just nice to not have to pay for a case of water and slug it back to the hotel, or pay $5 a bottle in the lobby. -free fruit in lobby. There’s also cookies. I will definitely be selecting this hotel on my future travels to the area. The staff is very nice, which makes it pleasant. It’s close to shopping and the freeway, getting an Uber was no issue. This place is truly a hidden gem. less