Stay avoid from this hotel ! I think people who works there is crazy and hate the people who stay in this hotel.
02/06/2019 Camper62535682851, Boston, Massachusetts
Staff terrible , breakfast poor , staff is so very angry . Reception is not respectfully. I just asked where is the smoking area , and after couple minutes the guy from reception come to outside and ... more
Staff terrible , breakfast poor , staff is so very angry . Reception is not respectfully. I just asked where is the smoking area , and after couple minutes the guy from reception come to outside and a cigarette from me. Crazy . less
kamranjeelani, Manager at Best Western Plus Brooklyn Bay Hotel, responded to this review
Thank you for staying with us and we appreciate your business. Please note that, its always good to understand and know the rules of the city when you visit them. Smoking in public is prohibited in New York City.
And when you started to smoke in the hotel, the gentleman who came and spoke to you was actually a very concerned parent and not the hotel staff as you claim, whos kids were right next to you, breathing the second hand smoke. This guest also complained about you and we requested you to not smoke on the hotel premises.
Our hotel is completely Non-Smoking and this is why majority of the family members choose our hotel for its cleanliness and healthy atmosphere.