Best Western Plus Brooklyn Bay Hotel

The woman at the front desk was not wearing a mask and did not advise people congregating in the lobby to wear a mask. I booked two rooms. One room had a broken lock on the window. We were assigned a new room which smelled of cigarettes. We were then given a room on the third floor. I asked the front desk attendant to help sanitize the cart and she behaved as if she did not understand the need and said there was no one to do that. There was a lot of traffic noise throughout the night. Throughout the next day and night the hallway reeked of weed, which made its way into my room. To their credit, they did mop the lobby floor with bleach. I was especially distraught as I was traveling with my daughters and my 10 day old grandson. less

Our group stay at Best Western Plus Brooklyn Bay last week was very pleasant. The service was outstanding on all stages - from booking the rooms with Reema, the group sales manager (very professional, prompt and accommodating), to the front desk assistance and hotel staff. The location is perfect (a very picturesque neighborhood, beautiful Sheepshead Bay canal across the road, wonderful restaurants and shops), the rooms are big and clean. We have already booked our next stay in March and we hope to be returning to this hotel again and again. Highly recommended! less

My wife and her parents had a very positive experience at BW Brooklyn. The rooms were good size, clean and well maintained. The breakfast had great variety and was fresh. The staff was very attractive and when my wife asked about fresh coffee, it was made promptly. Very good price for location and the weekend. We will definitely stay here again. less

to begin there is a free parking lot, which is rare in brooklyn. then there is a no hastle check in at the front desk. the rooms are properly equipped with soaps shampoo tissues a note pad and a pen. of course with phones a tv and a desk. there is a tea and cofee maker with tea bags and coffee bags and sugar. a bucket for ice cubes. a vending machine for cold drinks. two comfortable beds and an iron with a board. the location is right across the bay with easy access to all parts of brooklyn. a simple but ample breakfast is offered free every morning, milk coffee juice eggs fruit bread some pastry cereal and pancakes. less

This hotel had a helpful front desk staff, was clean and had a good location in Brooklyn for my needs. It is right in the heart of Sheepshead Bay. Easy walking distance to a few nice restaurants and local haunts. Also very close to Coney Island and the beach. The room was small, but very clean. The morning breakfast was hot and very adequate. The only issue I had was noise in the morning from Emmons Avenue. Overall, I would stay here if future travels bring me to Brooklyn. less