Best Western Plus Boomtown Casino Hotel

2100 Boomtown Garson Road, Verdi, Nevada, 89439-8007, United States
based on 3921 reviews Trip Advisor Logo
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Best Western Plus Boomtown Casino Hotel

For the safety and welfare of our guests, our pool and fitness center will be temporarily closed and our valet parking is currently unavailable. We apologize for any inconvenience. The newly renovated 316 guest rooms at the Best Western Plus Boomtown show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Boomtown Casino Hotel

Traveller Overview:
4.0 Rating: 3921 reviews
Excellent 34%
Very Good 31%
Average 17%
Poor 9%
Terrible 7%
Rating

ecosmo2020, wrote review 16/06/2020

Do Not Stay

Our room was beautiful. We were there on a special Birthday promotion that no one in check in could figure out so it took forever. Rooms are not tidied up due to pandemic but we were not told that yo... more

Rating

efchilin, wrote review 14/06/2020

Great Place to stay but could work on guests services a Little more.

Boomtown was great. The room was nice and clean and cozy, bathroom was really nice and spacious and big. The only problem I had with this hotel stay was that the hot water had to be shut off including... more

Rating

hopebartley2, wrote review 18/03/2020

Boomtown and fun center

Hotel and casino was very nice and clean great staff.fun center was nice some of the staff need to be retrained they are kinda snobby.they just throw the prizes up on counter ask for a bag I was told... more

Rating

gaildenice7, wrote review 10/03/2020

Family fun.

Great location. All in one site. Clean and friendly staff. Drink service was prompt. Huge arcade for kids. Several food choices at decent prices. Played in the slot tourney and won free play! Loved my... more

Owner Response
lidiaA2205, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review
Thank you so much for the outstanding feedback! We are happy to hear you have enjoyed the Fun center, Food outlets and playing slots! We appreciate your kind comments about the team. We strive to provide exceptional service to our guests and your comments are very important to us! Looking forward to your future visits!
Rating

Jim H, wrote review 07/03/2020

Hate the Resort Fee

We travelling through the area and this hotel was close to the road just outside of Reno. We weren't interested in the casino but did eat at the buffet for supper. The room was a good price for a very... more

Owner Response
lidiaA2205, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review
Thank you so much for your feedback! We are happy to hear you have enjoyed the room and the amenities. The resort fee includes Free Wi-Fi, 2 complimentary water in the room, live nightly entertainment, complimentary parking, access to indoor pool, complimentary valet and bell desk and access to business center. On behalf of our entire team I would like to thank you for giving us an opportunity to serve you and we hope you will give us another chance in the future! Best regards,