Best Western Plus Boomtown Casino Hotel

I have stayed in Boomtown many times and always enjoy myself. I think of it as the Cheers hotel/casino because everyone is so friendly. I like to stay in the North tower which is a bit more updated than South, but both are comfortable and clean. The casino is small but has pretty much any slot machine you could want. 2-3 BJ tables and a few other table games. The poker room is small, and not open every day so check their website. For food, Mel's diner is your best choice. And the steakhouse is pretty good for a higher end restaurant. The highly advertised lobster buffet is horrible. Very rubbery, tasteless lobster at a ridiculous price for what you get. I had free coupons for the buffet and will not do that again. The location, I think, is great...... about 15 - 30 minutes from downtown and several nice resorts...... but away from the traffic and noise. less

My whole stay was met withy Very friendly people and helpful too. This made my whole trip and stay worth it. I would recommend it to anyone looking for a comfortable clean please to stay. They had things to do I didn't take advantage of, but even just to relax. less

They block customers from using TV options, like HDMI inputs for computer and gaming systems. They Boomtown are all about trying to get you to the casino, well that always isn't an option for families and for business when the option is a necessity. Also, the reason I was told is that we don't order out TV's that way. No other BW property I have stayed in does them, a very selfish attitude by management. less

The hotel/casino is about 10 miles from Reno's downtown and 6 miles on the interstate from the nearest grocery store (and other conveniences). That's fine as it's what I expected but if you are hoping to see more of Reno itself it isn't great. I did not try the restaurants on site and spent very little time in the casino, except for walking through it to get to my hotel's elevator. The rooms were clean and quiet and there was no hint of the smoke that was in the casino itself. Like other casinos in Reno, there is a resort fee on top of the listed hotel price so it isn't the cheapest place to stay. There is plenty of free parking, though (which is one reason I chose it despite the location) and the staff is friendly and helpful. less

Had a good time for a quick family gathering. We had our 7 year old son with us. He had plenty to do. I was a little disappointed to hear that the motion detector ride had shut down back in 2014. I thought that was one of the funnest rides there. Our room was clean, bed was so uncomfortable. The pillows were miserable if you belly sleep. less