Best Western Plus Boomtown Casino Hotel

2100 Boomtown Garson Road, Reno, Nevada, 89439-8007, United States
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Best Western Plus Boomtown Casino Hotel

The newly renovated 316 guest rooms at the Best Western Plus Boomtown Casino Hotel have plenty of space for rest and relaxation, featuring mountain and valley views. The rooms offer Serta pillow top beds, flat screen televisions, high-speed wireless show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Boomtown Casino Hotel

Traveller Overview:
4.0 Rating: 3920 reviews
Excellent 34%
Very Good 31%
Average 17%
Poor 9%
Terrible 7%
Rating

hopebartley2, wrote review 18/03/2020

Boomtown and fun center

Hotel and casino was very nice and clean great staff.fun center was nice some of the staff need to be retrained they are kinda snobby.they just throw the prizes up on counter ask for a bag I was told... more

Rating

gaildenice7, wrote review 10/03/2020

Family fun.

Great location. All in one site. Clean and friendly staff. Drink service was prompt. Huge arcade for kids. Several food choices at decent prices. Played in the slot tourney and won free play! Loved my... more

Owner Response
lidiaA2205, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review
Thank you so much for the outstanding feedback! We are happy to hear you have enjoyed the Fun center, Food outlets and playing slots! We appreciate your kind comments about the team. We strive to provide exceptional service to our guests and your comments are very important to us! Looking forward to your future visits!
Rating

Jim H, wrote review 07/03/2020

Hate the Resort Fee

We travelling through the area and this hotel was close to the road just outside of Reno. We weren't interested in the casino but did eat at the buffet for supper. The room was a good price for a very... more

Owner Response
lidiaA2205, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review
Thank you so much for your feedback! We are happy to hear you have enjoyed the room and the amenities. The resort fee includes Free Wi-Fi, 2 complimentary water in the room, live nightly entertainment, complimentary parking, access to indoor pool, complimentary valet and bell desk and access to business center. On behalf of our entire team I would like to thank you for giving us an opportunity to serve you and we hope you will give us another chance in the future! Best regards,
Rating

Companion690657, wrote review 07/03/2020

Boomtown Best Western

Exceptional enviroment. Friendly team, easily accessible. Greeted with a great attitude and smile. Rooms are quiet and nicely kept. Housekeeping is attentive and readily available. Several variety of... more

Owner Response
lidiaA2205, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review
Thank you so much for an outstanding 5 star review! We appreciate your kind comments about the team and the environment on property! We are happy to hear that the room cleanliness exceeded your expectations and will be sharing your comments with our housekeeping team. Thank you again! We are looking forward to your future visits!
Rating

Jim W, wrote review 04/03/2020

nice gambling hotel

front desk staff was friendly and helpful -- rooms are a little dated, but pleasant and clean -- beds and pillows are comfortable -- easy parking and convenient to hotel and casino -- no luck in ca... more

Owner Response
lidiaA2205, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review
Thank you so much for your feedback! We are happy to hear that the room cleanliness exceeded your expectations and you were satisfied with the room. Come back soon, we hope you will have better luck in the casino next time! Best regards,