A two night stay for local wedding. Great room for the family with plenty of space and a coffee machine- loved this detail.
No TV control but remedied upon asking.
No iron....again needed to ask for this.
Very primitive hairdryer, got too hot to handle so rather a lengthy process drying hair.
Breakfast buffet, go early. Ran out of orange juice before breakfast finished and not replenished by staff.
Challenged by Maitre d' regarding what our booking included and no subtlety to the resolution. Whilst we stood in line he called reception, very publically as other customers passed through to be seated, and with no apology he seated us loudly blaming reception for not updating his paperwork.
Flames restaurant obscenely expensive for bland food. Chicken salad drowned in balsamic (not a dressing, just straight balsamic). Steak overlooked, despite clear instructions.....they have no idea what medium steak should be! Creme brûlée had never seen a hazelnut, although it looked great, and the ice cream certainly didn't taste of Grand Marnier. REALLY DISAPPOINTING.
Not what I expect from such an expensive restaurant. So my review reflects this part of my experience at the hotel.
WOULD NOT RECOMMEND. less