Visiting Minnesota relatives
15/10/2019 David B, Mesa, Arizona
Our check-in was easy and the front desk manager was friendly and upon being informed that I needed a walk-in shower (I'm handicapped), without hesitation, he changed our room to one with a walk-in sh... more
Our check-in was easy and the front desk manager was friendly and upon being informed that I needed a walk-in shower (I'm handicapped), without hesitation, he changed our room to one with a walk-in shower. Our room was clean, the Queen bed very comfortable. There was a problem with a loose "grab bar" in the shower, but we reported the problem to the front desk and the problem was repaired immediately. The hotel offers daily free breakfasts with a wide selection of hot and cold choices from cereal to fruits to scrambled eggs to sausage and bacon. The hot selections were delicious and perfectly done (no "rubber" scrambled eggs) and derlicious and the hostess/cook friendly and helpful. All-in-all, the Best Western PLUS was (is) a great place to stay! less
BWNSC, General Manager at Best Western PLUS Blaine at the National Sports Center, responded to this review
Thank you for review us on Tripadvisor.
We want to take this time to thank you for such a great review. We are glad to read that we are on the right track with our guest service & the amenities offered. We also want to thank you for comments regarding our breakfast- we've changed our offerings and found different equipment to help enhance this experience.
We know there are many lodging options in the area and we thank you for trusting us with your business.