Best Western Plus Big America

The motel rooms were okay but the walls are very thin. The group in the room next to us were noisy and it was difficult for the kids to fall asleep. We called the front desk to complain and we could hear them go to the room but unfortunately they were still noisy until well past 11pm! As a result, we will not be staying here again! less

Over the past 15 years, I always chose Best Western when I come into town to visit my relatives. Every stay is better than the last with improvements every time. The rooms are updated, smell clean and are clean. The Continental breakfast has many options. You will not leave hungry unless your picky. We enjoyed our stay...once again. less

We found ourselves needing a place to stay fairly late in the day on a Tuesday. This is a very popular place, and we were told my central BW reservations that there were no first floor rooms available. I phoned the property directly and was very happy that there was one room available, and for us that room was absolutely perfect - right next to the dog walking area. The room was clean, the breakfast was good and the staff was super. The room rate was excellent and were were very pleased our our stay. Yes, there are a lot of trades people who stay here, but the only problem they caused was some very large vehicles blocked as many as 5 parking spots instead of choosing to park in the ample large vehicle parking area. We will return to Santa Maria and will stay here again. less

We stayed here for a night while traveling from San Fran to LA. I called the hotel before making our booking to ask about parking etc. Hotel staff mentioned the parking is outside rooms and recommended we take a ground floor room as after a long drive it will be easier to not have to take our luggage upstairs. I also mentioned to the hotel staff that I would like to pay with a different card at check-in and not the one used to make the booking. Hotel room was good size and warm, seems like the heater was turned on to get the room ready for our arrival. Staff was welcoming and helpful and there is tea coffee available at front desk at any time. Bathroom was really good size. Breakfast is included in the price and it was pretty good. Only reason I gave the hotel 4 stars is that even though I told the hotel while making the booking to not charge my card used for making the booking, they still did. I even rang the hotel to let them know that we are arriving late. Our international credit card got charged with a service fees also but since it was only one night’s fare we decided to let it be. Other than that no other issues and happy with the hotel. less

Nice front desk. Room was on the 2nd floor. Had to drag suitcase up the stairs. Most of the "guests" seemed like construction workers who had their doors open (windows don't open) with shirts off drinking beer and smoking...both cigarettes and pot. As a professional and a women, this seemed a bit uncomfortable for me to stay there. In addition, the room did not smell "fresh". Couldn't imagine sleeping there with no fresh air, door closed and window locked. No way would I open the window even if I could, did not seem safe. I travel all the time and I have never checked out with in 30 min of arriving. Checked into the Hampton up the street, brand new hotel, clean, fresh and I feel safe. Beautiful view, a Wendys in the parking lot and the only $4 more a night. less