Best Western Plus Big America

1725 N Broadway, Santa Maria, California, 93454-1927, United States
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Best Western Plus Big America

Combining a great location and thoughtful inclusions, the Best Western Plus Big America is a hotel in Santa Maria, CA where you get more money for your travel budget, and more time to enjoy whatever brings you here. This TripAdvisor Certificate of Ex show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Big America

Traveller Overview:
4.5 Rating: 852 reviews
Excellent 53%
Very Good 32%
Average 8%
Poor 3%
Terrible 2%
Rating

230ValerieA, wrote review 23/05/2020

Nice stay

Cindy at the front desk was amazing. She set the tone for a very nice stay. We had to call for towels because of the virus situation, the front desk promptly delivered the towels and coffee. Very th... more

Rating

mariagW4377HS, wrote review 05/04/2020

THE BEST MOTEL EVER!

The staff were friendly and went out their way for us and it was the nicest motel room I have ever stayed at. Loved the vanity in the bathroom and the bed was like sleeping on a cloud! The pillows wer... more

Owner Response
BW_Santa_Maria, Manager at Best Western Plus Big America, responded to this review
Thank You mariagW4377HS for staying with us here at the Best Western PLUS Big America Hotel! I am so thrilled to see you thoroughly enjoyed your stay with us during this current situation. From the rooms, staff to amenities I am happy to see that everything was great and more. We definitely hope that you'll come back soon for another visit with us!
Rating

Mimi C, wrote review 18/02/2020

Walls are too thin

The motel rooms were okay but the walls are very thin. The group in the room next to us were noisy and it was difficult for the kids to fall asleep. We called the front desk to complain and we could... more

Owner Response
Mobile784881, Manager at Best Western Plus Big America, responded to this review
Thank you Mimi C for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience or move you to a quieter area. If I can provide any assistance, please don't hesitate to contact me directly at 805-922-5200. Sincerely, Max Tucker General Manager Best Western Plus Big America
Rating

Tina3M, wrote review 10/02/2020

Better than last

Over the past 15 years, I always chose Best Western when I come into town to visit my relatives. Every stay is better than the last with improvements every time. The rooms are updated, smell clean and... more

Owner Response
BW_Santa_Maria, Manager at Best Western Plus Big America, responded to this review
Thank You for your continued loyalty to the Best WEstern PLUS Big America Hotel Tina3M! We are so glad to see you continue to enjoy your stays with us. We greatly appreciate your kind words regarding our rooms and breakfast! We certainly cannot wait until your next visit with us! 
Rating

Bargainhuntress, wrote review 09/02/2020

This was a great property, especially for dogs

We found ourselves needing a place to stay fairly late in the day on a Tuesday. This is a very popular place, and we were told my central BW reservations that there were no first floor rooms available... more

Owner Response
BW_Santa_Maria, Manager at Best Western Plus Big America, responded to this review
Thank You for staying with us Bargainhuntress! Thank you for your kind words regarding our staff rooms! We are so glad to see you thoroughly enjoyed your stay with us here at the Best Western PLUS Big America Hotel. We're happy that during your stay you got the chance to enjoy some of our amenities such as the dog walking area and our lovely breakfast! We do hope you'll choose to stay with us again in the future!