Best Western Plus Big America

1725 N Broadway, Santa Maria, California, 93454-1927, United States
based on 868 reviews Trip Advisor Logo
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Best Western Plus Big America

Combining a great location and thoughtful inclusions, the Best Western Plus Big America is a hotel in Santa Maria, CA where you get more money for your travel budget, and more time to enjoy whatever brings you here. This TripAdvisor Certificate of Ex show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1725 N Broadway, Santa Maria, California, 93454-1927, United States

Reviews of Best Western Plus Big America

Traveller Overview:
4.5 Rating: 868 reviews
Excellent 53%
Very Good 32%
Average 8%
Poor 3%
Terrible 2%
Rating

338mercyp, wrote review 25/11/2020

Nice Room and care.

I loved the automated texts from before arriving, and continued checking to make sure everything was fine, I also loved the half wall mirror and large burrito breakfast. I was able to print my work a... more

Owner Response
Jessica Gonzales, Sales at Best Western Plus Big America, responded to this review
Thank you for completing our survey regarding your recent stay at the Best Western Plus Big America Hotel 338mercyp. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

558mitchellv, wrote review 31/10/2020

Great Room Great Price

From the start ,the the view coming into the property was attractive. A well anointed lobby with beautiful chandelier lighting, a very nice pool area, and a well laid out exterior plan that practical... more

Owner Response
Max Tucker, General Manager at Best Western Plus Big America, responded to this review
Thank You 558mitchellv for staying with us and for leaving this great review! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your next stay you'll get the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future here at the Best Western Plus Big America Hotel! 
Rating

raiderred2692020, wrote review 22/10/2020

Good price, nice room

Traveling with my partner this fall during COVID. This hotel was a really good price, a fairly nice room, it was clean and comfortable, perfect for a home base to visit surrounding communities. I wo... more

Owner Response
Max Tucker, General Manager at Best Western Plus Big America, responded to this review
Thank You raiderred2692020 for taking the time to leave us this review and for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your next stay you'll get the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future! 
Rating

tamarajean62, wrote review 14/10/2020

Worst Stay Ever

The hotel was dirty, had food on floor of room, hair in the bathroom and the staff was not friendly or helpful at all. Charged my card twice and I am still fighting to get the extra charges reversed. ... more

Owner Response
Max Tucker, General Manager at Best Western Plus Big America, responded to this review
Thank You for staying with us tamarajean62! We are so sad to see you didn't thoroughly enjoy your stay with us. We do hope that you let us know at the front desk if there were any issues that we can amend to make your next visit better! We do hope you'll choose to stay with us again in the future! 
Rating

Bkotowski91, wrote review 26/09/2020

Absolutely elated

Had a wonderful stay at this location. The staff of the front desk was attentive and extremely pleasant. After my first night, which we were only planning on the one night, extended our stay on accoun... more

Owner Response
Max Tucker, General Manager at Best Western Plus Big America, responded to this review
Thank You for staying with us and leaving us this lovely review Bkotowski91! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your next stay you'll get the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!