I arrived at 10pm with two teenage boys in tow. We had driven five hours to get to Santa Maria for a family gathering.
I felt welcome from the first interaction. The ladies behind the desk checked me in quickly and greeted me by name. I felt like I had just arrived at the home of a friend.
I asked what time the pool reopened, as my boys were really looking forward to a swim. They let them swim, with the instruction that they not get too loud. The hot tub automatically turns off at 11. At 11, someone came outside and asked if we would like to use it longer and manually turned it back on. My boys were ecstatic!
The room was large and comfortable, but the restroom was amazing. It was like a master bathroom, not the teeny hotel bathrooms you usually see. It contained a large closet and a well lit vanity.
Breakfast was delicious! Eggs, bacon, waffles, fruit, biscuits, gravy, country potatoes, toast, bagels, danishes, muffins, 4 kinds of cereal, and hot oatmeal. My boys were stuffed (and as anyone with teenage boys knows, filling the belly of a teenage boy is not an easy thing to do!)
When it was time to check out, my boys did not want to leave. We truly enjoyed our stay here and would definitely stay again. less
BW_Santa_Maria, Manager at Best Western Plus Big America, responded to this review
Thank You Adrian W for taking the time to leave us such a glowing review!
We're thrilled to see you and your boys thoroughly enjoyed your stay with us! We are always happy and eager to help make our guests' stay here more welcoming and enjoyable, so it comes as no surprise that the night staff helped your kids enjoy the pool/hot tub for a little while longer. We love that you guys also enjoyed our lovely breakfast and that there was something for all of you to enjoy! We definitely look forward to your next stay with us!