Excellent Stay in Gorgeous Setting
23/10/2017 Clara S, Yorba Linda, California
The hotel is located in a peaceful, beautiful mountain setting. It has sufficient free parking. The hotel has both an indoor and outdoor pool. We didn't use either--no time. There is a spa which w... more
The hotel is located in a peaceful, beautiful mountain setting. It has sufficient free parking. The hotel has both an indoor and outdoor pool. We didn't use either--no time. There is a spa which we also didn't have the time to try. Lots to see in the area and lots of hiking opportunities.
We stayed in a Studio Sonnenrose in the new building. It's a good sized room with a king bed. The bed is a little too firm for my taste, but I slept well anyway. The hotel has different pillows you can request. The bathroom has a large tub, separate shower with nice showerhead and separate toilet room. The water temperature in the shower did fluctuate a bit during our stay. There is a window between the bathroom and the bedroom. If you don't like the openness this provides, there is a blind you can close. The room comes with a good sized balcony with two chairs that can be adjusted to lie completely flat for sunning. Our room was in the corner of the building so our balcony was open on two sides. We had a beautiful view of the outdoor pool and the green hills beyond. The room has blackout curtains so you can sleep late if you like. We never heard anything from the rooms next door or above us. It was very quiet.
I had emailed the hotel to let them know that my husband suffers from allergies. They suggested that they remove the sheepskin rug that is normally in the room. I answered back that that would be a great idea. When we checked in, there was no sheepskin rug in the room. That's great service.
We got the full board package which includes breakfast, snacks, lunch, afternoon cakes and coffee, and dinner. All our meals were delicious. They are served buffet style, with a lot of different choices to choose from. At breakfast you can also order eggs and various meats to order. The croissants are fantastic. Breakfast was my favorite meal here. They cooked the fried eggs just perfect. Everything is included in the meals, except for your drinks. For breakfast juices and coffee come with the meal. The only juices that cost extra are the fresh squeezed orange (delicious & highly recommended) and grapefruit. One morning we asked if someone could pack us a lunch for our hiking day. We were provided with a bag and encouraged to make our own lunch with the available things at the breakfast buffet. The hotel also provides you with a backpack, which we didn't use because we had our own; but this is a nice gesture.
At dinner you get an assigned table; but for breakfast you can sit anywhere. The hotel has various areas to eat breakfast, including a beautiful terrace patio that we didn't discover until our third day. Unlucky for us the next morning was raining and the terrace was not open. If you happen to be at the hotel on a beautiful morning, try eating on the terrace.
There is also a nice bar where we had after-dinner drinks. The hotel also has individual small rooms where you can dine a la carte in private. One night they had a Bavarian three-piece band in the restaurant during dinner. Really lively!
The service in the hotel is exceptional. Everyone tries to make your stay as enjoyable as possible. I normally take wash cloths with us to Europe because so many hotels there don't provide them. We used our own wash cloths the first day and hung them up to dry. When they cleaned our room, they left us hotel wash cloths, without us even requesting them. Again, that is service!
My only complaint was with the bathrobes. I didn't like the color (sort of dirty brown) and the quality was not what I expected from such a nice hotel.
Overall, I would highly, highly recommend this hotel and would have loved to stay longer than our four nights. less
Franz L, Leiter Gästebetreuung at Berghotel Rehlegg, responded to this review
Thank you so much for your feedback. It was great reading it. We are pleased that you had such a great time and enjoyed your stay that much.
Hope to see you soon.