Best Western Plus Berghotel Amersfoort

My family and I stayed for a week and a half at the hotel. The staff were exceptionally friendly and professional and accommodated us in every way, especially with our 2 small children of 1 and 2 years of age. They truly went above and beyond. I would especially like to thank Bjorn and reception for their kindness. The breakfast was great and the food at the hotel was fantastic. The only sour point was that the rooms were not cleaned properly as most of the staff were on leave. We had to complain twice. The bare minimum was done with only the beds being made and new towels being placed in our rooms. We had to ask for dishes to be removed from our rooms and for the toilet paper to be refilled. There really should have been some sort of notice that there would be a lack of service or a special fee. It felt unfair that there was no such notice as we expected advertised services such as the laundry to be up and running. The rooms have 2 single beds, a TV, hairdryer, air conditioner or heater, shower and coffee machine. It is quite lovey however the lighting of the room is quite odd and if you want to sleep with the air conditioner on, it lights up the whole room which can be unpleasant. The setting is great being so close to the city and you can hire bikes at the hotel to get there. I would recommend this hotel however I would warn against the lack of services. less

Hotel is close to highway and not far away from city center; Parking is free of charge with chargers for EV's. Unfortunately my card was not working on that type of charger. Employees are very friendly and ready to help. Room is clean. less

amazing staff very friendly, delicious food, great service just very dark - no natural light anywhere inside and all the walls are dark dark colours. i stayed for 3 weeks and they never changed the sheets on my bed which was a bit gross but other than all that it was comfortable and a beautiful town less

Small quiet hotel with a very nice outside area for dining..food and wine nice but pricey.. Rooms were okay, however lack of toiletries, towels, iron etc let place down..Reception friendly and restaurant manager and staff very warm and professional..however maintenance in rooms were a let down.. less

Stayed three nights at the Best Western Plus Berghotel Amersfoort. It's located a few minutes drive in the town of Amersfoort and also with easy access back to the motorway. Free parking is available but as the hotel holds conferences and business meetings parking spaces can be limited. The staff were very friendly, helpful and courteous. The room was reasonably large with a shower room and separate toilet. The washbasin was located behind the Bedhead. The room had coffee making facilities, a safe, air-conditioning and a flatscreen TV. We dinned at the restaurant only on one night and used the bar area each night. The food was good, the Waiters friendly and efficient. The drinks, in particular the Gin & Tonic, I believe expensive (10 Euro plus an extra 3 Euro for the tonic water). The free WiFi reception in the room (room 139) was very slow and at sometimes we could'nt connect at all which meant having to go down the the Reception area to get online, which was inconvenient on some occasions. Overall, our stay was a pleasant one and we would probably stay again at the Best Western Plus Berghotel Amersfoort. less