(6 days stay Feb 2021) This quirky hotel delivers bang for the bucks with elegance and small disruption. The place's booking took 45 minutes, with the hotel's help by phone and internet, with a lot of... more
(6 days stay Feb 2021) This quirky hotel delivers bang for the bucks with elegance and small disruption. The place's booking took 45 minutes, with the hotel's help by phone and internet, with a lot of confusing information about an all-in arrangement, but in the end, the staff gracefully ruled in my favour and treated me like a king.
My problem with a broken bath was solved quickly (got a new room), a broken phone not ("it will take more time"). There was some tension between the young reception desk staff and older restaurant staff, but the breakfast kept coming every morning in time. The staff was extremely flexible, allowing to have breakfast noon or lunch at the end of the afternoon but don't try to mail them, you won't get an answer, even after I asked for a quote for another week in the hotel (so I didn't extend the stay).
I liked that I could open the windows although you will hear local traffic during the day. Free parking and (paid) charging possible for electronic cars, but the parking place was not well maintained.
As you can see, there is almost in every sentence of this review a "but." So why on earth am I giving 5 stars? It's all about how the hotel staff responded. The booking took very long, yes, but the staff itself pointed out a good deal that I missed myself. The bath problem was solved with a new room, and a technician explained the dead telephone, so I had more understanding of the problem. A staffer, whos shift ended, helped me with charging my car in total darkness and pointed out a movement-sensitive light. So if anything goes off in this hotel, don't hesitate to ask. They will help you. less