Great food, friendly staff but average service
My family and I stayed for a week and a half at the hotel. The staff were exceptionally friendly and professional and accommodated us in every way, especially with our 2 small children of 1 and 2 year... more
My family and I stayed for a week and a half at the hotel. The staff were exceptionally friendly and professional and accommodated us in every way, especially with our 2 small children of 1 and 2 years of age. They truly went above and beyond. I would especially like to thank Bjorn and reception for their kindness. The breakfast was great and the food at the hotel was fantastic. The only sour point was that the rooms were not cleaned properly as most of the staff were on leave. We had to complain twice. The bare minimum was done with only the beds being made and new towels being placed in our rooms. We had to ask for dishes to be removed from our rooms and for the toilet paper to be refilled. There really should have been some sort of notice that there would be a lack of service or a special fee. It felt unfair that there was no such notice as we expected advertised services such as the laundry to be up and running. The rooms have 2 single beds, a TV, hairdryer, air conditioner or heater, shower and coffee machine. It is quite lovey however the lighting of the room is quite odd and if you want to sleep with the air conditioner on, it lights up the whole room which can be unpleasant. The setting is great being so close to the city and you can hire bikes at the hotel to get there. I would recommend this hotel however I would warn against the lack of services. less