Was in town for a concert.
12/06/2017 Shannon H, Kentucky, United States
We arrived at the hotel, it is right off the interstate, and has a walgreens, cvs, kroger, white kastle, across the road...you can walk to..domino's and a cook out very near by. Our room was clean, ... more
We arrived at the hotel, it is right off the interstate, and has a walgreens, cvs, kroger, white kastle, across the road...you can walk to..domino's and a cook out very near by. Our room was clean, the out door pool looked clean ( we didn't swim ) just sat out beside it.
We missed the hotel breakfast as it closes at 9am. Check out is 11.30
Our Uber ride from here to 12th and Porter was $9. Our Uber ride back from downtown to hotel was $32....upsetting at the difference of price just within a few hours! The staff seemed friendly and helpful, there English was pretty good.
We did have soap, and a few items .
Our price for the night ended up being $257...only to have gotten there and a hotel came up closer to our concert venue, for $100 cheaper. I really feal like Expedia should refund us $100.00 We would stay here again maybe, just not for $257, for that...you can do better I felt.
It is 2 Miles away from Belle Meade winery and approximate 6miles from downtown Nashville. less
bwplusbellemeadeinn, Webmaster at Best Western Plus Belle Meade Inn & Suites, responded to this review
Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.