Anniversary trip with a bit of noise
We had read posts around a month ago with TA reviewers posting about the “roof” work. Also saw the response from owner Tim apologizing and that the roof work should have been done by now. It is def... more
We had read posts around a month ago with TA reviewers posting about the “roof” work. Also saw the response from owner Tim apologizing and that the roof work should have been done by now. It is definitely not dine yet - from from it . There are only 5 floors - and when we checked in , we were told that because of our anniversary , we were given the highest floor (4th) - now i know why we didnt get the 5th- lol- Everyday you hear drilling and the worst part is that while you are laying in the beach , the wind blows the smell of Tar and Chemicals they are using on the roof toward you. not very relaxing - we had called in advance and spoke to the front desk (eric ) and he guaranteed the construction is over.
I will update my review if the work stops or management explains a bit better ( it is tuesday Oct 13 and we are here till saturday- so we’ll see if anything changes).
TA wont let me post a video for some reason but you can send me a private message and I can send you a video with the sound of the noise .
Only knocked off 1 star because the rest of the facility is great - breakfast is served behind a line - with employees giving you both coffee and the food items - you cannot touch anything yourself . A beautiful parrot (Coco) in the lobby - fun to interact with.
Our room was on the 4th floor - corner king oceanfront - you could see views from different angles - highly recommend.
The chairs and umbrellas are Not part of the hotel - there is a person outfront (Gary ) who will rent them to you for $30 /day ( no hourly option) . Hotel does provide towels for you to use at the pool and beach, however.
Tim Malbon, Owner at Best Western Plus Beach Resort, responded to this review
Thank you for staying with us and writing a review. We are sorry we did not meet or exceed your expectations. There was not an option to postpone the new roof and the delays were all weather related and took much longer than projected.