05/07/2018 dsressex, essex, England
I've stayed in 5 star hotels where the accommodation is less luxurious - we had a huge room with a spectacular view of the water and the bathroom was gorgeous, a deep, large bath as well as a walk-in... more
I've stayed in 5 star hotels where the accommodation is less luxurious - we had a huge room with a spectacular view of the water and the bathroom was gorgeous, a deep, large bath as well as a walk-in shower. The breakfast was good and the staff mainly helpful, we wished we could stay longer. My only gripe is that the shuttle service requires a phone call to the hotel to ask for a pick up when returning from the ferry, fine for most guests but not great when my UK mobile won't function in the U.S. and there are no public phones, so a big thank you to the guy in the Bevmo store who used his phone for me. N.B. I had tried to book the return pick-up at the front desk at the outset. less
MHochstatter, General Manager at Best Western Plus Bayside Hotel, responded to this review
Thank you for the great review and the commentary regarding the room. We hope to see you again soon.
Sounds like you figured out a way to signal you were ready to return to the hotel. Unfortunately, when people make return arrangements they don't always stick to a schedule. We would have the lonely shuttle we have scooting around town and not being very efficient.
To other International travelers, I know there's a way to make your cell phones work while here in the US, or at least I know Americans traveling abroad can get theirs to work in Europe, so because you all are usually ahead of us telephonically I'd think it works for you too. Call your carrier.