A lovely hotel with great facilities
The room was very spacious and comfortable, and the bathroom was too. The view from our room was also lovely. The hotel was peaceful. The staff were all very friendly and helpful. The free shuttle was... more
The room was very spacious and comfortable, and the bathroom was too. The view from our room was also lovely. The hotel was peaceful. The staff were all very friendly and helpful. The free shuttle was a great service for getting to and from the BART station.
I only have a couple of minor niggles. There was no bedside table on my side of the bed which meant I had to keep moving the desk chair there instead. And despite me hanging up our towels, they were still replaced every day which went against the hotel policy to reduce the number of towels being cleaned. less
MHochstatter, General Manager at Best Western Plus Bayside Hotel, responded to this review
Dear Julie,
Thank you for your review. We will look into why you were missing a night stand on your side of the bed. Of course, if you were in a Double Bedded room we only have the shelf in-between the beds. But we'll check.
Also, we'll review with the team about the towels. There's no need for us to be doing double work especially if we are asking for you help in conserving.
Thank you