Best Western Plus Bayside Hotel

1717 Embarcadero, Oakland, California, 94606-5223, United States
based on 1137 reviews Trip Advisor Logo
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Best Western Plus Bayside Hotel

Blending a relaxing waterfront setting with world-class facilities and fully tailored meeting services, the Best Western Plus Bayside Hotel is consistently acclaimed among the top business and leisure hotels in the Bay Area and remains 1 on TripAdvis show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Bayside Hotel

Traveller Overview:
4.5 Rating: 1137 reviews
Excellent 70%
Very Good 23%
Average 3%
Poor 0%
Terrible 1%
Rating

K5423PZandrewf, wrote review 11/05/2020

So friendly and accommodating!

I was having a very difficult and stressful trip due to several flight changes/cancelation. When booking my room here I mentioned it to Victor one of the managers. He and the entire staff were so fr... more

Owner Response
MHochstatter, General Manager at Best Western Plus Bayside Hotel, responded to this review
Dear Andrew, Thank you for taking the time to write this review. To tell the truth, when Victor heard about your travel story he was excited that he'd be able to help you relax and enjoy your stay. When we get to know our guests and know their stories it opens the door to enable us make your stay a little more special. Anyone traveling for 17 hours really needs someone looking after them. It was Victor's pleasure to make your visit memorable. Thanks again and we hope you'll return soon.
Rating

seansemperfi2020, wrote review 10/05/2020

NOTHING BUT AMAZING

I am from Orange county and I had to travel to Oakland for my Fathers funeral. A close relative of mine highly recommended this Hotel. My room was nothing short of amazing. The room was spotless and... more

Owner Response
MHochstatter, General Manager at Best Western Plus Bayside Hotel, responded to this review
Dear Sean, We are sorry for your loss. I too recently lost my father and now I am amazed at how often I think of him. I hope you have many good memories of your father. Also, thank you for taking the time to write such a wonderful review and for mentioning Rene. I know he'll be excited he was able to impress you and make your visit that much more memorable. Please stay safe and healthy and come back to see us again soon. Thank you
Rating

martijn21, wrote review 11/04/2020

Not very friendly

Had to cancel my booking due to the corona crisis. Booking.com was so friendly as to provide this cancellation for us, whithout any charge. This was done about a month ago. Yet today I learn, that the... more

Owner Response
MHochstatter, General Manager at Best Western Plus Bayside Hotel, responded to this review
Dear Martijn I believe you might be mistaken because we have been participating with all third parties as well as our direct reservations to cancel reservations free of charge during this pandemic. We have even lowered our cancelation to 24 hours notice to help even more. We remain ready to serve you and excited for you and others to experience our welcoming staff, gigantic rooms and beautiful sunsets. During this time, please take a moment to be kind and understanding of others. Reviews are extremely important to hotels and restaurants. Thank you
Rating

alpha851, wrote review 21/03/2020

Pristine hotel and friendly staff - what more could you ask for?

Gorgeous, clean, and well kept private and public areas. Hotel staff was very friendly. I took full advantage of their shuttle service - 6 rides in 24 hours - and enjoyed every interaction with each ... more

Owner Response
MHochstatter, General Manager at Best Western Plus Bayside Hotel, responded to this review
Dear Alpha, Great review and thank you for saying so. We are blessed with a great service team that even in these unsettled times enjoy going above and beyond for our guests. We're happy that you enjoyed your stay and look forward to your return. thank you
Rating

Discover47517430606, wrote review 15/03/2020

Great hotel and View

I experience no problems when checking in and during my stay. The staff was very courteous, friendly and always on top of their game. My room was always cleaned or at least they let you know they stop... more

Owner Response
MHochstatter, General Manager at Best Western Plus Bayside Hotel, responded to this review
Dear Discover, Thank you for your nice review. We look forward to having you back soon. thank you