Best Western Plus Bayside Hotel

Going into any hotel these days sends me into a spiral of worry. Living through Covid -19 as we watch the world spin a horrible horror flick the thought of having to stay at a hotel scares the crap out of me. When I had to travel last week and needed a hotel room decided BW. The arrival was quiet warming and the staff was kind and considerate. Taking the time to answer questions and send up fresh towels when needed as hotels only clean rooms every 3rd day. That was fine with me as long as I could request towels when needed. The breakfast set up was quiet enjoyable as well, giving you a nice selection to take to your room or sit outside and enjoy. Thank you, BW for easing my fears and worries as you have changed my mind about the chain and would recommend this hotel quiet often. Big addition was the beautiful water outside the window and sitting on the balcony when I could. Very pleasant stay and staff! less

My 1st got there to reserve a Room, I was created with friendliness. There was someone else trying to make things happen but their Room. The customer service person went through every aspect I could to try to make it happen. Well guess what? It happened! While the other individual had to take care of some business on the phone, he customer service rep helped me out. It was quick and easy! less

I stayed on the third floor which had an amazing view of the ocean and embarcadero dock. Clean room & lobby. Along with complimentary breakfast in the morning! Also the front desk lady, Bexy made sure I was taken care of my whole trip. Such a kind & caring associate! less

A last minute reservation needed due to firestorm displacement. Perfect location on Embarcadero. Excellent service provided by staff from check-in to check-out. Large spacious room and bathroom. Good breakfast options and hotel amenities. Discounted room rate made up for the parking fee. Looking forward to another visit. less

We chose this hotel based on Trip Advisor reviews and its proximity to family we were visiting. It’s surprising it ranks #1 in Oakland, but overall it’s very good. Pros: spacious and clean room, comfortable bed, quiet on third floor facing water, professional and courteous front desk staff, satisfactory breakfast at adjoining hotel under same ownership with outdoor tables adjacent to estuary Cons: lingering smell of smoke in non-smoking room, well worn upholstery on furniture, loose shower control made it difficult to adjust temperature, no available parking spaces at 10PM Saturday night even though we paid $15/night for parking at check-in, Reveille (bugle call) broadcast at high volume at 8 AM from speakers on Coast Guard Island directly across estuary from hotel. In spite of the early wake-up call, we would stay here again, primarily because of the good service from front desk staff. The gentleman who checked us out refunded our parking charge because he remembered us from Saturday night when we had to wait for a car to leave in order to get a parking space. less