Best Western Plus Bayshore Inn

I stayed at this property recently and was disappointing that they did not assign the room in preference. Diamond level status doesn't matter they are just carrying the franchise' name. They also took away the business center that the previous owner use to have for the customers use: I gave a deserved rating on their survey; the GM's defensive rhetoric was disposed of...all together missing the point of customer appreciation, loyalty to the brand and customer services. This hotel needs all the rooms renovated...gutted out with quality beds, furniture, restrooms and rugs. I also looked at their rates for this upcoming summer and paying 200.00 per day is just overall price gouging. For this price you can shop around for better quality and well served hotels or BNB. Customers spend your hard earned monies where quality and care prevails. More than that, why allow corporations run all over the customers, if you have troubles just write a complaint to Consumer Affairs that's what they are there for to help find a resolution to grievances. less

There was jack hammering actively occouring behind the front desk staff. Breakfast being served in a conference room is less than optimal. Hot tub is out of order and no shampoo/body wash in the dispensers. less

This hotel is under renovations. Lobby is a make shift room but well staffed. Indoor hot tub not working and empty. Outdoor hot tub in a different section of hotel from our room and didn't use. The pool is a half indoor and half outdoor but my son said it was somewhat warm. Our room was a two room suite on the ground floor with cars parked right out front. We were woke up at 5:30 am to a Harley Davidson motorcycle starting up right outside our front door. The remote to the tv was either low on battery power or just had a attitude and didn't work very well. The shampoo and body wash dispensers in the bathtub were empty and had to resort to using a bar of soap to wash my hair. When I informed the front desk at check out, their explanation that they are in the process of changing companies and that was why they were empty. Wish I knew that before I took a shower as I would have ran down the street to Walmart for a travel shampoo. The room did not have a hairdryer but one was delivered within five minutes after calling the front desk. Great location and the room was large. It will be a great hotel once the renovations are complete and we will return. less

Having stayed in hundreds of hotels, I have to say this is one of the most unique ones I've ever stayed in. I got one of the garden rooms, which I found out was way in the back, through a special door. The rooms are nice and spacious here but I've been in Best Western properties with better furnishings. The television in my room was incredibly dark and there was not a way to adjust the brightness. In addition some of the channels didn't come on or were spotty when they did. It wasn't a huge issue but enough to annoy me for sure. The hotel is a short walk to a couple restaurants and to a nice view of the water so that was nice. As many others mentioned, they are remodeling so there is not a breakfast option or a real lobby. One more thing to note: The Frogs! There were so many of them croaking through the night in the garden area. Thankfully I was able to drown out the noise but it could be an issue for light sleepers. less

We stayed here with our 3 kids March 23-25th in a 2 room suite. Since they are remodeling the check-in is in a make-shift lobby. They were kind upon check-in. I was worried before heading to my room because at the time I was checking in 2 other guests were in there asking to be switched to other rooms because of the smell of smoke or animals. When I reserved online I saw that it was a pet friendly hotel and in the additional comments asked that my room be deep cleaned as my kids have athsma. I was told to put those comments in by customer service when I called. When we entered the room I was delighted that there was absolutely no smell. Not sure if they deep cleaned or just gave me a very clean room. Either way I was happy. Joining back room had a door that closed off from the other with a bed, side tables and TV. Not big but helped to separate us from our kids. The room was large with 2 queen beds, large TV, frig, microwave, desk and bathroom. It was the perfect start to our vacation. The 2 dissapointing aspects were the breakfast and no hot tub. The breakfast was free and served in their conference room. Probably due to the fact they had no kitchen to prepare anything in, your choices were packaged breakfast burritos or packaged biscuit and sausage, fruit, cereal and yogurt. Very sad for a glutin free diet. I was expecting a nice hot breakfast like all the other Best Westerns I have stayed at. Too. Bad they don't give you a heads up at the time of your reservation. But I guess it was free and I shouldn't complain. My kids liked it and we went to Good Harvest Cafe for a good breakfast. The pool is heated and mostly outside. The kids had fun but it is only open till 9pm, which was the earliest time I have ever encountered at a hotel. The hot tub was drained. Sad, I was looking forward to watching my kids play in the pool from a warm place. I would probably check out another hotel in that city next time if thy had a 2 bedroom suite and free breakfast and a pool and hot tub, but if not we could come back here again since the room was soo nice. It's hard to find something like that for 2 parents and 3 teens. less