Best Western Plus Bayshore Inn

We had a giant room with a whirlpool tub and a fireplace (very fake, but still fun). Breakfast had a lot of options. Everything was clean and quiet. It's a short walk to the bay. Good value for what we paid on the hotel's site. less

First, the facility looks pretty good. It's in nice condition for the most part and is clean. Pool and hot tub areas look nice and are really kept up. Koi pond is impressive with several large Koi in it. There is quite a bit of shopping and several restaurants close by. That said, we had to cool our heels for a couple hours past check in time before our room was ready. The excuse from the front desk staff was a brusk "we were busy last night". After first being told to come back in 20 minutes, giving them 45 minutes before trying again, then being told another hour was needed and to try then was kind of a put-off after a long days drive. It's curious that the lady in front of us was initially told that she also had to wait for her room, but when she told them she was a rewards member and would complain, suddenly her room was ready. Our room was clean and in fairly good condition. The bathroom doors are nearly inoperable due to dragging on the carpet. This is easily curable by a maintenance person with a saw shortening the doors to clear and it's hard to understand why it's allowed to continue. The rooms "fireplace" is an electric faux fireplace like you get from Costco. Like the title says, the place gets an "average", but I really think it has the potential to be better. less

The building could use a face lift. The staff is really friendly. The location is good. The room was nice the bed was okay and the blankets needed to be replaced, they weren’t dirty just worn. In room fireplace was pretty cool. And breakfast was pretty decent. less

This was my first stay at the Best WesternPlus Humboldt Bay and it was great! The hotel was clean, staff friendly, and the Oasis sitting area and pool is awesome! They’ll even give you a free ride to dinner in their limousine. I will definitely be staying there again! less

I have stayed here many times before with very positive results. This time was the worst hotel experience in a long long time. I was staying one night here, had to be a work at 7PM. After a 5 hour drive I went to check in at 3PM. The room was not ready, but I was told it will be ready in 20 minutes. No Problem, so I checked back in about 30-45 minutes. Still not ready. Told another 30 minutes. By then it was nearly 5PM and I still had to clean up and get ready for work. The clerk informed me that the room was still not available. I requested that I would take any room that was available, but was told nothing is available yet. It was after 6PM before they finally had a room available for me. (I made the reservations about a month in advance) . The next day I tried to explain it to the manager, who was very condescending and seemed to have no feeling of sympathy or remorse. I was just told that the housekeeping staff was very behind. Dealing with her was the most disappointing part of it all. I will never stay here again. The treatment was horrible. less