Best Western Plus Bayshore Inn

Well the title says it all, there was a mouse running around our room so we had to move. Staff brushed us off and didn’t take us seriously when we brought this too their attention, and we’re very curt about it. Overall it looked great in the pictures but didn’t live up to expectations. less

The room was amazing, bed comfortable, courtyard cozy and relaxing. Only thing I might complain about was the number of broken down and otherwise disabled looking RVs all over the place! It isn't something the hotel can do much about, but having to wander through them to get to the restaurants around the hotel was not very comforting. From the moment I walked into the front lobby to check in, to the moment I turned the keys in, every person we came in contact with on staff were very courteous and helpful. We will definitely plan to stay here next time we are in town. The room was large and comfortable, the amenities are outstanding and the ambiance was very nice. Aside from a few kids making noise for a bit in the late evening, it was very quiet and comfortable. It made our getaway very memorable! Thank you! less

This is probably my 6th or 7th stay here and my 4th review. This place used to be a gem in Eureka. We have family here, so we come often, and I always would look forward to our stay here. This trip comes after a vacation up and down Oregon, and utilizing our Best Western rewards by trying to stay at all BW's. I'm not sure what happened here over the last few years, but ownership needs to take a look at what they had, and what they have now. We called ahead and were given a room in a preferred area on a preferred floor. When we got here, that was not the case. Our room was not ready until 4. This caused much confusion leading up to having reserve a spot for hot tub. All these are harmless errors. Now, it's bedtime. We turned down the bedding and it's 'short-sheeted'. It appears they used double size bedding in queen beds. We literally had to strip, and remake our own beds. Also the bedding quality is no better than a cheap motor lodge. I'm a bit dismayed. Yeah, I'll probably get the canned language response from the person in charge, but something has averaged out this hotel, and it is nowhere near the quality of a BW Plus. This has nothing to do with COVID or cleanliness, and it still is. You cannot have this subpar sleep quality and call it Best Western Plus. Unfortunately, my next trip will have to be elsewhere, and that's sad, as I had a real connection to this place less

We stayed here on our way to the Redwood National Park - it was a good midpoint for us since we were coming from the bay area. This hotel is conveniently located near lots of restaurants, gas stations and stores all within 5 mins. The room was clean and spacious - due to covid the breakfast in the morning was to go only. The pool was open during covid in case you were looking for a place with with a pool/hot tub. There is a security guard who walks around the property at night since there are some interesting characters walking around the area, but it's safe for the most part. There's another Best Western, but I would say this one is better since the other one is located in a sketchy area. less

I received a notification (through the BW app) that I could "pre-register" for my stay. Following the other reviews on here, I asked for a 3rd floor room with a garden view. When I got to check in...there was no mention of my "pre-register" requests or that I had even done it. The front desk was behind a screen and they were wearing masks. I was given my room assignment and it was on the first floor next to the indoor/outdoor pool. There are only exterior doors which I am not really a fan of (being a former flight attendant, the airline I worked for only put us up in hotels with interior doors/rooms). The room had a musty/stale smell. I brought along my clean kit and Clorox wiped and Lysol sprayed everything that I would touch just to be sure. I was also given an ADA room, and I don't feel right taking those rooms with the worry that someone who actually needs the accessibility would need it. The pool was loud for a while, but overall the hotel was pretty quiet. The grab and go breakfast was good, with a hot breakfast sandwich as one of the choices. They let 2 people in at a time to get their food. Overall an average stay at an average place, but I would have thought for the price, they would have honored my requests and/or it would have been a little more updated. less