Great location, poor value.
19/08/2018 JacnJeep77, Portland, Oregon
For the price, you may as well stay in a lodge nearby. Was told it was a pet-friendly hotel, but upon arrival, was bumped from a non pet-friendly Jacuzzi king suite to a non pet-friendly family queen ... more
For the price, you may as well stay in a lodge nearby. Was told it was a pet-friendly hotel, but upon arrival, was bumped from a non pet-friendly Jacuzzi king suite to a non pet-friendly family queen suite. We were weary travelers with a 3yr old and a small dog; the family suite while spacious did not fit our needs. Also, it appears that the rooms have recently been retrofitted, yet the shower screams at you like a steaming kettle and the toilet flushes inefficiently.Not generally ones to place a poor review because context is always important, but I'll pass on this property in the future. less
Andrea R, General Manager at Best Western Plus Bayshore Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 707-268-8005.
Best Western Plus Bayshore Inn