Best Western Plus Bass Hotel & Suites

Time to stop after a long day of driving. The ladies at the front desk was very sweet. The red haired lady (sorry I didn't get her name) was so nice and we loved her accent. We got checked in, asked about the 2 nearby restaurants and decided to go eat. Our room was nice and roomy and the air conditioning worked great and was quite compared to the dump Super 8 that we stayed in the night before. After a good night sleep, we went down for breakfast before leaving. The problem with breakfast was the gravy was cold (the crock was set on 135°), the other food items that should have been hot wasn't. Now, although not terrible at all and the selection was great, cold is cold. I wasn't going to ding by putting a lower rating but it wouldn't let me change it. Overall this Best Western was really great, clean, professional and friendly. less

The lady at the front desk was a total b. When we booked our room they said they were pet friendly. They charged us $30 per pet and would not refund our money so that we could go somewhere else. The employees smoke right at the front door which is against the clean air act. It blows into the building. She said she didn't care and that management knows they smoke there. Very unprofessional Best Western. I will never stay at another Best Western again in my life. I recommend everyone to stay away. The pool is closed due to "flooding" they said. It's an indoor pool. How does flooding from outside affect your pool? Again they never said anything about that before we checked in. Checking in with 2 kids should be a reason to tell you that the pool is closed. They were happy to take my money and then give all the bad news after and not be willing to refund my money. Parking is horrible. If you are towing a trailer then you will not have anywhere to park. Next time I will stay at the Comfort Suites. Much nicer and extremely friendly staff there. less

I enjoyed my stay, for the price it’s very clean hotel, many amenities within walking distance to this hotel. Easy access on and off interstate! I would recommend this to anyone traveling for work, or pleasure! less

Comfortable, clean and great location. This hotel was fresh and nicely decorated. The front desk staff and breakfast hostess were friendly. The room was quiet and the towels were nicer than mine at home! Got a great nights rest! less

This Best Western Motel was so clean, the rooms are big and very comfortable! Wonderful breakfast and great service! They have a swimming pool too, but it was already closed for the winter. We will definitely stay here again when we’re in the area! The location was very easy to find right off the highway! less