Clean, Comfortable, Good Service, Great Breakfast
06/02/2019 texasmama2, Wichita Falls, Texas
First stay at this hotel and I was overall very pleased. I came in from the airport late at night w/o a reservation but having looked it up online. The area is well-lit and felt safe. I requested a si... more
First stay at this hotel and I was overall very pleased. I came in from the airport late at night w/o a reservation but having looked it up online. The area is well-lit and felt safe. I requested a single room but it was a pretty quiet Monday night so the courteous young man at the desk upgraded me to a lovely king suite on the top floor. It was super quiet, clean, and very comfortable, with everything I needed and then some. The bathroom was very clean with above par toiletries and a good shower. My bed was very comfortable. This is perhaps a matter of personal preference, but I felt the bedding was too skimpy for winter, with just a thin blanket between 2 sheets. I was hoping to find a nice lush blanket on the closet shelf but did not. I'm sure I could have just called down to the desk to request an extra blanket but it was late and I just wanted to get to sleep - so I put on fuzzy socks, kicked the heat up a notch, & was comfy in no time. Also, although there were 4 pillows on the bed, they were all quite small. It was fine for just me but would have been inadequate for 2 people who like pillows. Finally, with sheer draperies, the outside parking light was shining into my room. Fortunately, I had a beach towel and hair clips with me so hung that up to cut the light.
Even with these minor issues, I was very happy with the rest I got at this hotel and the breakfast was great - above par for sure! Scrambled eggs, bacon, biscuits & gravy, waffles, yogurt, pastries, cereals, and fresh fruit, a real plus! The best part - they have a "toppings bar" with delicious add-ons for eggs (shredded cheese) or for cereal/yogurt (brown sugar, raisins, nuts, etc.)
I didn't use any of the extra facilities but they look nice. The lobby is clean and attractive, as are the elevator, breakfast area, hallways, and common areas.
This hotel is a good value and location. As a single person traveling alone, I felt very safe and would stay here again. less
bobp1210, feedback at Best Western Plus Barsana Hotel & Suites, responded to this review
Thank you very much for your recent stay we appreciate the time you took on this feedback and we are very happy that the hotel met your expectations, i personally want to apologize about the blanket issue and the lighting , but in overall it sounds like everything worked out good for you, again thank you for taking your time on this feedback and look forward to your next visit.