Our stay at the Barclay Best Western
12/03/2018 Beba A, Tucson
Our stay was very pleasant. Rooms were clean, climate control was excellent. Staff were friendly. Restaurant had good food. The hotel was very close to where we were doing business. We had a proble... more
Our stay was very pleasant. Rooms were clean, climate control was excellent. Staff were friendly. Restaurant had good food. The hotel was very close to where we were doing business. We had a problem with WiFi on our second evening but we didn't report it to the staff as it wasn't so important that we get connected at that time. I felt the hotel was worth the price we paid. It was quiet at night so sleeping was no problem. It would have been nice to have a microwave, however we only needed to get hot water for tea and that was possible with the coffee maker. less
BWBarclayGM, General Manager at Best Western Plus Barclay Hotel, responded to this review
Dear Beba A:
Thank you for sharing your experience from your recent stay in this Tripadvisor review. We are happy to hear you found the rooms clean and our location was convenient for your business in town. I am sorry that you had an issue with the WiFi on your second day, we would have been happy to assist you if you had mentioned it. We have recently increased our upload/download speeds and bandwidth with a new fibre optic delivery to improve the Internet access and experience for our guests. We look forward to welcoming you back on your next trip to Port Alberni.