Best Western Plus Austin Central

919 E Koenig Ln, Austin, Texas, 78751-1504, United States
based on 250 reviews Trip Advisor Logo
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Best Western Plus Austin Central

Whether you are traveling for business or pleasure, enjoy your downtime at our Best Western Plus Austin Central hotel. This pet-friendly hotel in Austin, TX allows you to stay in touch with free high-speed Internet, cool off with a swim in the outdoo show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Austin Central

Traveller Overview:
4.0 Rating: 250 reviews
Excellent 50%
Very Good 27%
Average 12%
Poor 4%
Terrible 4%
Rating

414bobs, wrote review 16/03/2020

Good Value - Recently Renovated

My rating is based on this level of hotel and not comparing it to a 5 star property. It was recently renovated except for the awful orange color hallway carpet. However that is a minor issue compared ... more

Owner Response
gmamerica, General Manager at Best Western Plus Austin Central, responded to this review
Thank you for you wonderful review of the Best Western PLUS Austin Central. We are thrilled to see that you enjoyed your stay at our recently renovated hotel and were able to enjoy some of the wonderful amenities that we have to offer our guests. Our staff strive to create a great experience from breakfast, right down to happy hour. This is a small token of appreciation for our valued guests. We hope you were treated to stellar service during your time with us. We look forward to welcoming you back. John K. General Manager
Rating

Wagner M, wrote review 10/03/2020

Average

Overall this hotel is in a good location that allows easy access to a couple of freeways. The beds were a little hsrd for my taste, but overall a decent stay. The lobby and room felt clean and the sta... more

Owner Response
gmamerica, General Manager at Best Western Plus Austin Central, responded to this review
We are happy to see that you enjoyed our newly renovated property. We have updated our guest rooms and the common areas so that our guests can enjoy their experience with us. We are hope to see you were able to take advantage of some of our amenities like our refreshing pool and delicious complimentary breakfast. We look forward to welcoming you back again the next time you find yourself in the area. Thank You, John K. General Manager
Rating

rossr959, wrote review 25/02/2020

Best Customer Service Experience EVER

I had the best experience at this hotel. The staff is AMAZING and FRIENDLY!! Renee Henry is a life saver. Kind, professional, and helpful. She asked if there was anything she could do to help me, ... more

Owner Response
gmamerica, General Manager at Best Western Plus Austin Central, responded to this review
Thank you so much for your stellar feedback. We are thrilled to see how much you enjoyed your stay. My staff and I take great pride in providing the stellar customer service our guests deserve. We enjoy going the extra mile for our guests, as their satisfaction is very important to us. We are happy this was your experience. We are honored to pass along the kudos to Renee. We hope to welcome you back soon! Thank you, John K. General Manager
Rating

stacyramos2, wrote review 23/02/2020

Great business stay

I stay at this location every time I travel to Austin. It's a great location for my business purposes. The rooms are always clean, the front desk always friendly and although the hotel is usually pack... more

Owner Response
gmamerica, General Manager at Best Western Plus Austin Central, responded to this review
Thank you so much for joining us time and again on business! We love to see repeat guests. This is a true testament to the wonderful service that we enjoy providing our valued guests each day. We strive to go above and beyond so that they think of us as their home away from home. We hope you find this to be your experience. We look forward to having you back the next time you find yourself here on business. Thank You, john K. General Manager
Rating

Bruce K, wrote review 23/02/2020

Good Job of updating another flagged property

This property is centrally located at the southwest corner of I-35 and Hwy 290, close to the old Austin Airport. The area is congested during rush hour times. This property looks like an old Hampton... more

Owner Response
gmamerica, General Manager at Best Western Plus Austin Central, responded to this review
We are so happy to see that you enjoyed our newly renovated property. We have updated our guest rooms and the common areas so that our guests can enjoy their experience with us. We are happy to see you were able to take advantage of some of our amenities like our refreshing pool and delicious complimentary breakfast. We look forward to welcoming you back again the next time you find yourself in the area. Thank You, John K. General Manager