Best Western Plus Austin Central

919 E Koenig Ln, Austin, Texas, 78751-1504, United States
based on 256 reviews Trip Advisor Logo
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Best Western Plus Austin Central

Whether you are traveling for business or pleasure, enjoy your downtime at our Best Western Plus Austin Central hotel. This pet-friendly hotel in Austin, TX allows you to stay in touch with free high-speed Internet, cool off with a swim in the outdoo show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
919 E Koenig Ln, Austin, Texas, 78751-1504, United States

Reviews of Best Western Plus Austin Central

Traveller Overview:
4.0 Rating: 256 reviews
Excellent 49%
Very Good 27%
Average 12%
Poor 5%
Terrible 5%
Rating

Ajhugle77, wrote review 20/04/2021

Hidden Gem

This hotel was in a pretty good location.When I checked in the customer service was on point. This place has it on Happy hour from 5:30 to 7:00 pm during the week with free beer. I enjoy my stay at t... more

Rating

Reginald B, wrote review 25/03/2021

Vagrant problem

There is a homeless encampment directly across the street from the hotel. The vagrants wander into the parking area and into the hotel during breakfast looking for a free mill. During our stay one va... more

Rating

Global08934395247, wrote review 25/02/2021

Great staff

The staff was very helpful and supportive under our circumstances. We were able to refer them to a number of friends who also power at their homes. They accommodated us and our pets. When they lost... more

Rating

claudiahR9436AJ, wrote review 04/08/2020

Beware

My husband stayed here for business about a weeke ago. During his stay someone stole his ice cooler, his food, some tools, cables and his clothes. He reported this to the front desk attendant and was ... more

Owner Response
Jonathan Reiss, Owner at Best Western Plus Austin Central, responded to this review
We are so sorry about this unfortunate event. Please call the hotel directly if there is anything further you need from us. Thank you in advance, John K. General Manager
Rating

charlottesZ4956UN, wrote review 25/07/2020

average

Hotel was average....Only stayed one night but front desk clerk was not real friendly and didn't bother to explain at check in that due to Covid virus they did not have breakfast service AT ALL. Went... more

Owner Response
Jonathan Reiss, Owner at Best Western Plus Austin Central, responded to this review
We are sorry to see that you did not enjoy your stay with us. Unfortunately, due to the virus, we are unable to provide our usual breakfast. We provide a sack breakfast with fresh fruit each day for our guests. We encourage our guests to reach out to the front desk is there is something that they need to make their stay better. We would have gladly provided you with another piece of fruit if you were not happy with the piece you received. our guests satisfaction is very important to us. We hope that you were treated to the clean, comfortable and courteous hospitality that we are known for. We hope that you will return so that we might have the opportunity to change your mind. Thank You, John K. - General Manager