Best Western Plus Austin Central

919 E Koenig Ln, Austin, Texas, 78751-1504, United States
based on 245 reviews Trip Advisor Logo
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Best Western Plus Austin Central

Whether you are traveling for business or pleasure, enjoy your downtime at our Best Western Plus Austin Central hotel. This pet-friendly hotel in Austin, TX allows you to stay in touch with free high-speed Internet, cool off with a swim in the outdoo show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Austin Central

Traveller Overview:
4.0 Rating: 245 reviews
Excellent 50%
Very Good 27%
Average 12%
Poor 4%
Terrible 4%
Rating

Bea C, wrote review 15/02/2020

Not a great location

The location was not very good. It wasn’t near anything and my room was facing the freeway. My room was alright. There was a buzzing sound coming from maybe the AC or something on the wall? The bed wa... more

Rating

shesatxphoenix, wrote review 10/02/2020

Quick Stop, No Issues

I arrived in Austin for a conference for work. I was glad to find this location as it was close to my conference location. Prior to arriving, I called to inform the front desk of my late arrival and ... more

Owner Response
gmamerica, General Manager at Best Western Plus Austin Central, responded to this review
Thank you so much for choosing the Best Western PLUS Austin Central. We are so thrilled to see how much you enjoyed your stay. Our staff strive to provide a clean, comfortable and courteous experience for each of our valued guests. We are happy to see this was yours. We look forward to providing another memorable stay soon. Thank You, John K. - General Manager
Rating

Jill A, wrote review 08/02/2020

Customer Satisfaction #1

Hotel staff is always friendly, helpful, focused on making each stay the very best. beds are exceptional for sleeping! convenient location to go get or have meals delivered. breakfast is always fre... more

Owner Response
gmamerica, General Manager at Best Western Plus Austin Central, responded to this review
We are thrilled to see you enjoyed an excellent experience with us, Andrew! We strive to provide top notch hospitality to each of our guests here at the Best Western PLUS Austin Central. My staff work diligently to ensure that everything is perfect for each of our valued guests. A smile to begin and end your day along with helpful and courteous customer service are what we aim for. We are happy to see this shone through. We look forward to welcoming you back again soon for another great stay and a delicious breakfast to look forward to! Thank You, John K. General Manager
Rating

Leo C, wrote review 13/01/2020

awesome sIay

I had to drop off my daughter at the UT. I always stay here. It is safe. Sometimes, I will even see a security guard walking around. This hotel may cost a bit more but it is a great stay. Beds n... more

Owner Response
gmamerica, General Manager at Best Western Plus Austin Central, responded to this review
We are thrilled to see you enjoyed your stay with us, Leo. Even better to see you are a satisfied and repeat guest. It is a true testament to our wonderful staff and the hospitality they put forth everyday. Our guests satisfaction is very important to us. We look forward to welcoming you back to the Best Western PLUS Austin Central the next time you are in town. Thank You, John K. - General Manager
Rating

Sashaldwilliams, wrote review 12/12/2019

Great customer service!

Larry at the front desk was phenomenal. He took care of my parents while they were in town for a surgery. I'm very pleased with Larry and BW! The location was perfect only 10 minutes away from the Set... more

Owner Response
gmamerica, General Manager at Best Western Plus Austin Central, responded to this review
Thank you so much for your stellar review of the Best Western PLUS Austin Central. We are so pleased to hear what a wonderful experience your parents were treated to while in the area. We hope that everything went well. Our staff strive to provide each guest with a home away from home experience, complete with all the amenities needed to enjoy their stay. They are here to answer questions and anticipate anything that they might need. We are delighted to hear that they were treated to the hospitality they deserve and are honored to pass along your kudos to Larry. We look forward to welcoming them back for a leisurely stay soon. Thank you, John K. - General Manager