Best Western Plus Atrium Inn

17401 IH 35 N, Schertz, Texas, 78154-1265, United States
based on 273 reviews Trip Advisor Logo
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Best Western Plus Atrium Inn

Welcome to Best Western Plus Atrium Inn!

You have the Natural Bridge Caverns a short drive away from our Best Western Schertz hotel, known for a superior location, service and rates.

Year-round, families and adventure seekers flock
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Atrium Inn

Traveller Overview:
4.5 Rating: 273 reviews
Excellent 63%
Very Good 24%
Average 7%
Poor 2%
Terrible 3%
Rating

liza042016, wrote review 15/12/2019

Weekend stay...

It’s alright accommodations. Don’t expect a full restful night. The hotel is right off the freeway so it’s quite noisy at night especially if your room is facing toward outside of the building. The be... more

Rating

vickie C, wrote review 25/11/2019

Family Holiday Stay

This Property is very clean and Beautiful with a lovely glassed in Atrium area with seating a pool and hot tub, we stayed in a ground floor pool side room that had a sliding glass patio door that lead... more

Rating

John V, wrote review 18/11/2019

Roaches in the room and mice in the lobby

Stayed there 3 nights. On the second night had to kill a cockroach in the lavatory area while I was getting ready to head out. Then while having breakfast in the common area, I saw a mouse running a... more

Rating

Jeremy J, wrote review 13/11/2019

Business

Do Not Stay Here!!! The manager on duty was a complete jerk to us. We were hung up on twice by him. Customer service like this is inexcusable. I will never think about staying here again. I would sug... more

Owner Response
Yogi U, General Manager at Best Western Plus Atrium Inn, responded to this review
Dear Jeremy, Thank you for taking the time to leave your review. I am sorry to hear of your recent experience and that you were less than satisfied. I’ve checked my system, but was unable to locate a reservation under your name. We do not show you have had the opportunity to stay at our hotel. We would be more than happy assist you in finding the correct location. Please contact us directly. Sincerely, General Manager
Rating

Freedom566316, wrote review 11/11/2019

BW Plus France and Texas

BW Plus hotels have world wide Exceptional constant service. Reception outstanding. Bar service great. Atrium the best. Parking spacious. Most key whether in France or Texas was the constant Excellent... more