Basic, but OK for a one night stay
06/05/2019 MissMayG, Beijing, China
Stayed for business. The room was very small and so was the bathroom. My room was located on the ground floor and I was able to hear the noise of the cars, birds and people talking on the balcony. The... more
Stayed for business. The room was very small and so was the bathroom. My room was located on the ground floor and I was able to hear the noise of the cars, birds and people talking on the balcony. The room doesn’t have air conditioning system and i was freezing so asked reception for a heater. The guy brought me one from the storage but it did not work... having said that - the guy from reception clearly had good intentions and was trying to help, but ended up bringing a faulty device. Room’s amenities:
- coffee machine
- sufficient toiletries (no shower cap) although the shower gel container was completely broken
- decent room WiFi, but it doesn’t work from the restaurant
Restaurant had a very minimal menu which included 4 or 5 dishes:
- A salad with chicken / schnitzel
- fish soup
And that’s about it.
If you’re there for one night you can find something to eat but after the second night around you’ll run out of options :)
- Breakfast was ok.
- Didn’t check the gym or the sauna but they do have one.
- Free parking.
*** hotel does NOT located directly in Ulm but a bit further away and if to be exact, about 15 min / 20 EUR from city center. less
Oliver S, Front Office Manager at Best Western Plus Atrium Hotel, responded to this review
thank you for your deteiled Feedback.
We are sorry we couldn´t make your stay from Ok to fabulous but we definitely tried.
Regarding the room, normally the rooms on the ground floor are slightly noisier than the others on the top floors. We could have changed your room if it was need, next time just ask at the reception desk.
We are going to forward your feedback to the Restaurant Chef so that your comment regarding the menu choices will be taken in consideration.
Just one thing is unfortunately not correct, we do not have free parking spots.
You may have parked on the High school spots, those are free, but in our Hotel parking costs € 8 per night.
We wish however to host you againg in our Hotel soon.