I stayed in this Best Western Plus location as the third and final hotel on my crazy (fun) getaway in Atlanta. Summarized briefly, my experience was overall satisfactory. Below are comprehensive pointers to let readers decide their thoughts:
—The atmosphere was definitely acceptable for one’s typical airport/quick business needs. As other reviews have mentioned, I may not trust the immediate area in Hapeville, especially at night. However, the staff at the front desk and the innate feel of the hotel layout made me feel safe at all times.
—WiFi was free and on par with the speed of how WiFi should be. Amenities in the room were on par, everything from the TV to the drawers to the toiletries. I didn’t observe any areas of uncleanliness.
—I’m loyal to Marriott, so having zero experience at Best Western, I wasn’t sure how generally reliable/seamless/capable my stay could be. BW (at this property) may have offered less than I see at my Springhill or Courtyard Marriott brands, but I was able to access on-site restaurants (adjacent to the hotel itself), free breakfast, and a pool if I wanted. Always helpful perks when traveling!
—The service was nearly always above average, which I’m thinking now is the biggest highlight of my stay. PLEASE hope I got this name correctly memorized, but Michelle at the front desk for a night or two was an excellent staff member. Having come from the airport in order to take advantage of their *free shuttle*, Michelle smoothly arranged an ADA-compliant wheelchair-accessible van to pick me up (I drive a power chair). Her overall professionalism in every situation at the hotel was very outstanding!
—Noise: it’s always at the forefront of everyone’s minds (well maybe not everyone ha). Due to the hotel’s proximity to ATL Airport, I did end up hearing jet noise in the distance at spaced-out intervals. I personally associate jet noise with pleasant memories, so I wasn’t at all bothered...I doubt anyone would be too bothered either.
To conclude, I recommend this Best Western location for travelers using the airport or staying to visit family or do business in the southern Atlanta suburbs. If I was a BW loyal member, I would stay again!