Best Western Plus Atakent Park Hotel

Let me start with the whole experience of staying. Being a frequent traveler I have never seen a hotel creating issues about small things. One of my guest got drunk and threw up in the room. We understand we have to pay cleaning charges but we ended up paying 40000 tenge just for deep cleaning. Also, not at all considerate about small issues less

The location is key to this place! everything is like at a walkable distance be it a pub, late night meal at a kabab shop to pharmacy to everything. Positive Points - Decent check in process though no welcome drink or water served. Location Location Location --- that's the best part! indian stay - You'll feel as if you're in your hometown and not Almaty Breakfast - Very well laid out to chose from! the view from the restaurant is nice with the backdrop of Mountains. Negatives - Reception is too noisy at all times! No smoking Rooms - though smoking area right near the entrance. Overall decent Stay - Recommended! less

I stayed in the hotel for 4 nights. The entrance hall is nice/luxurious with a bar. Service is ok, english of personal is enough to help you out but could be more friendlier. Rooms are large and full equiped. Bath room is ok, nothing special, it stank a bit weird tho. By the way if you want a room, ask for one with a view looking towards the mountains , spectacular in the morning! Pro: breakfast is very much recommended! Con: smell of bath room less

The hotel is located at a place where you have all the marts and shopping place with good restaurants nearby. The hotel was filled with Indian Guest during our time, looked to us more of India rather than Almaty. The staff is nice and generous, they have cookies kept in a jar in reception. No welcome drinks were served in check in. The breakfast buffet restaurant has superb view of hills in background and serves mostly breakfast which was un eatable by us. We preferred eggs and toast mostly, tho desserts was superb. The rooms are,comfortable and average in size. Over all a nice hotel, recommended to go for sure. less

Location close to the exhibition, the only plus for people who will visit it, because its far from the center and there is terrible trafgic. Room isnt on the level of 4 star hotel. Breakfast is ok. The worst is service, unhelpful and ingnoring staff. less