Best Western Plus Ascot Serviced Apartments

Was a bit disappointed in this hotel as my booking slip said a King Bed. We only had a Queen. The room was a studio and felt very crowded. It was at the front and faced the highway which was somewhat noisy. Having to lug our luggage up the stairs was a huge effort as well. There was no elevator. I understand 'security' but we had to unlock three doors to get into our room. However, the room was clean, the ensuite was quite large and the shower was great. This hotel is very handy to the airport, only a five minute drive. Ok for a one night stay but think it would not be very comfortable for any longer.. less

Late arrival and no staff available. Telephone system with key safe outside office. It worked okay. Room is okay but a lot of traffic noise. Should have double glazing. Breakfast was pretty basic. Not enough room. Staff were very good, 5 stars there. less

This was a business trip and I stayed in a one bedroom townhouse. As always the staff was very friendly and check-in was quick. Wi-Fi is free but the coverage tends to drop down in the townhouses which are located at the far back. We stayed in Summer and the well maintained pool was a huge bonus. Parking is not an issue and so are the food options - the hotel facilitates delivery to the reception area from nearby restaurants and there is a McDonald's next door. It's not a flashy place, but it's a nice place to stay for longer duration with proximity to the Airport and access to freeways is a plus. less

Hotel has good amenities and is close to the airport, check in was efficient and friendly, rooms were comfortable, but cleanliness could have been better, as said close to the airport not much else around. ok if going to the airport early or late. less

We stayed in a one bedroom townhouse on the bottom story. Check in was easy. Parking for us was within the gated complex but is quite tight, larger vehicles might need to park out the front. The rooms are nice but show wear and tear. Cleanliness was pretty good. Kitchen area looked reasonable for those wishing to self cater. Coffee and a variety of teas are provided. There are a few places that deliver meals to the hotel and continental breakfast was included in our price. Has all of the basics but lacked the wow factor. Has a nice pool area with a heated spa and wading area. The complex itself was really quiet and I got a great nights sleep (when I often have trouble sleeping at hotels)-our townhouse was not at the front facing the road. Accessibility off the highway is good from the west but from east you have to drive past the hotel and do a u-turn at the lights. less