Best Western Plus Arroyo Roble Hotel & Creekside Villas

The week before Thanksgiving, we spent a week in Sedona. The folks at Best Western Plus Arroyo treated us so well. Front desk personnel were always at our bid and call. The breakfast, included in the price of the room, was just outstanding. Parking the car was quite an adventure. An up hill climb unless we were fortunate to get one of the upper level spaces. That didn't happen too often. Would suggest management consider preferred parking for their age 80 plus guests who don't require handicap parking spots. Plenty of those are available. Many thanks to all that made our stay so enjoyable. Dan N. Hamilton, NJ less

Hotel room was large & clean, it also had a patio overlooking the beautiful views of the red rock mountains. The breakfast room was very clean & well stocked with plenty of hot foods. I would definetely stay here again. less

Our experience was very positive from check in to check out. We were greeted by a nice young man at the front desk who was very helpful and polite. Our room was on the fifth floor with a private balcony and a view of the red rocks, overlooking the pool. Although this hotel does offer creek side villas, that would be a waste since you cannot see the beautiful mountain from the villas. Guests also have use of the club house which has a fitness room, outdoor and indoor pools and hot tubs, tennis, basketball courts, raquet ball, and sitting areas if you need to get away from the hotel. The hotel itself is within walkable distance to shops and restaurants. The room itself has a Keurig coffee maker, microwave, and mini refrigerator. The bed was so comfortable as well as the pillows. Yes, this hotel was built in 1983, so it is not "modern", yet it offers many other amenities which should not be overlooked. less

Everything about our 5 days here was awesome. Nice clean room. Great service at front desk. The lodge itself is very rustic and cozy. Loved the fireplace in the lobby with the leather furniture. Sat and played cards and had wine while it snowed outside. The breakfast was the best we have had at any of the hotels we have ever stayed at. Omelette, waffle, bacon or sausage, cereal, yogurt and fruit but lots of different toppings like salsa and pico de gallo, etc. It is also located near all of the galleries and shops. We will definitely stay here next year when we go back. less

We had booked a suite with Red Rock View. The room looked nothing like in the website picture. The furniture was old and worn, the bathroom area was very dirty. There was so much dust on top of the safe, a dead bug was laying on the bathroom floor, the outside of the trash can was covered with dirt,....... When we went to have breakfast, the young female waitress only acknowledged my husband. The same thing happened the next day. We decided that for $350+ a night, we did not have to put up with this. We packed our bags, checked out and booked a room at the Hyatt and truly enjoy the rest of our stay in Sedona. I forgot to mention that the mattress was hard as a rock! less