Best Western Plus Arena Hotel

1324 Atlantic Avenue, Brooklyn, New York, 11216, United States
based on 783 reviews Trip Advisor Logo
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Best Western Plus Arena Hotel

Discover the best of New York City at this Brooklyn hotel- 100 non-smoking, close to the Brooklyn Childrens Museum and the Brooklyn Botanic Gardens.

The Best Western Plus Arena Hotel, a newly-constructed hotel, is committed to providing gues
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Arena Hotel

Traveller Overview:
4.0 Rating: 783 reviews
Excellent 43%
Very Good 40%
Average 10%
Poor 1%
Terrible 3%
Rating

micashaottley, wrote review 23/03/2020

My experience

The hotel is clean with friendly staff.there was good breakfast and the location of the hotel was very much to my liking.Also I had easy access to transportation and other places like restaurants a... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this review
Hi micashaottley, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to serving you again! Kind regards, Cleopatra T, General Manager of Best Western Plus Arena Hotel
Rating

SusanP470, wrote review 08/03/2020

Very good value for Brooklyn hotel

We were very pleasantly surprised by this hotel. The room was big enough to be able to walk around the king size bed, it had two chairs and a full-sized bathroom--not something we are used to finding ... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this review
SusanP470, Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. Kind regards, Cleopatra T, General Manager of Best Western Plus Arena Hotel
Rating

js4343, wrote review 29/02/2020

GREAT Staff!!

Was in town for business and after a long day this staff was great. Errol and Kenyon and everyone else were helpful, welcoming and just overall great! The breakfast was also outstanding! I'm on the ro... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this review
js4343, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to serving you again! Kind regards, Cleopatra T, General Manager of Best Western Plus Arena Hotel
Rating

suejonesey, wrote review 25/02/2020

Fleas and pest spray

The hotel seemed jaded and not in a good part of town, the taxi driver warned us to be careful in the area. At breakfast pest controllers came round spraying whilst people were eating Sure enough got ... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this review
suejonesey, Thank you for taking the time to complete our survey and share your experience! We have not found any evidence of a pest problem, but we thank you for alerting us to the possibility so that we can take immediate action. Further, any issue related to insects is promptly addressed through professional treatments right away. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards, Cleopatra T, General Manager of Best Western Plus Arena Hotel
Rating

substation2, wrote review 30/12/2019

New York Excursion

New York trip was fun and wonderful. Hotel was very good and breakfast with Mildred was certainly delightful. My friends and I learned to use the subway and that made for an extra rewarding experience... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this review
substation2, Happy new year! Thank you for your high rating of our hotel and for taking the time to share your experience! I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is great to hear that you enjoyed the breakast as well; and we are looking forward to your next visit to the area! Kind regards, Cleopatra T, General Manager of Best Western Plus Arena Hotel