Long story short .. it’s not worth the money.
This hotel was mediocre at best. There was a broken table and air vent. The staff was not very friendly nor were they attentive. There was a socket that wasn’t working in the room. To top it all o... more
This hotel was mediocre at best. There was a broken table and air vent. The staff was not very friendly nor were they attentive. There was a socket that wasn’t working in the room. To top it all off, I woke up with a bump on my wrist and leg as though I was bitten by a bug. The bed was very comfortable, but would I stay here again? No. The two stars is only because of the comfort ability of the bed and the TV had a large range of channels. less
Tina M, General Manager at Best Western Plus Arena Hotel, responded to this review
kenissaxo,
Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I am so sorry to hear about the difficulties that you experienced with the broken table ,air vent and the socket . Also, we are sorry to hear that you weren't thoroughly impressed with our staff that time. Our team is working hard to make sure our guests are comfortable and are receiving the best service. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.