Best Western Plus Arena Hotel

Visiting family in Crown Heights, we found this wonderfully located hotel and have stayed twice. Very pleasant staff, lobby, medium-sized rooms, fairly quiet with great sound-proof windows. When the heat was too much we did open the windows and even so were not disturbed by the LI RR which runs down Atlantic. Comfortable breakfast room. Two short blocks to A train (Nostrand St), easy walking in neighborhood, nearby cafes, stores. Also easy Lyft pickup less

Seek an alternate option. The operation being run out of here is dishonest. I booked at this hotel after seeing the limited free parking advertised. Upon checking in late last night, I was told I would be charged for parking per day. I told the front desk woman that it said online that there is limited free parking (see screenshot attached). She said “if you can show me I’ll honor that.” First red flag. I showed her and was assured I wouldn’t be charged for parking. I get my final statement and see that indeed I was charged for parking. The manager will not return my calls. Take your money elsewhere...this place is not to be trusted. less

Hotel was very clean, peaceful, and had nice amenities. The breakfast was much more than I expected and the satellite TV provided all the channels including every sports and movie channel. very nice hotel for its location. less

Errol at the front desk is great. So professional and customer service oriented. Mildred in the breakfast room... you have an ace in her... she was training someone and if you could hear how seriously she takes her job.. you need to promote this awesome woman. She us an asset and an ambassador to your company Food was good Beds are comfortable Robes are amazing Great stay!! Thank you for the peace of mind I needed. less

Checked in to our room with a really friendly receptionist. The room was excellent and fully equipped including a fridge and microwave. Great space in the room with a large and comfortable bed, lots of storage, a fab shower and everything very clean. We asked if we could have a room on a higher level which they readily agreed and we were moved the following day without any fuss - congratulations to the team. There was a good buffet breakfast but the hot selections comprised mainly the same options each day. The staff were great and friendly at all times. A great location for us - the subway to Manhattan just a 5 minute walk and Prospect Park a 30 minute walk away. There are a number of places to eat near by but limited good dining options locally. There is a great supermarket / deli 50 yards away on the corner. Would definitely stay here again. less