Best Western Plus Arena Hotel

1324 Atlantic Avenue, Brooklyn, New York, 11216, United States
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Best Western Plus Arena Hotel

Discover the best of New York City at this Brooklyn hotel- 100 non-smoking, close to the Brooklyn Childrens Museum and the Brooklyn Botanic Gardens.

The Best Western Plus Arena Hotel, a newly-constructed hotel, is committed to providing gues
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Arena Hotel

Traveller Overview:
4.0 Rating: 777 reviews
Excellent 43%
Very Good 40%
Average 10%
Poor 1%
Terrible 3%
Rating

CGBfromDC, wrote review 11/12/2019

Convenient location

Visiting family in Crown Heights, we found this wonderfully located hotel and have stayed twice. Very pleasant staff, lobby, medium-sized rooms, fairly quiet with great sound-proof windows. When the h... more

Rating

Daniella C, wrote review 21/11/2019

Avoid at all costs

Seek an alternate option. The operation being run out of here is dishonest. I booked at this hotel after seeing the limited free parking advertised. Upon checking in late last night, I was told I woul... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this review
Daniella C, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. . We already informed the management about this for necessary actions. We value our customers well and we apologize for mistake of the clerk which charged you for a parking . We assure you that this is not to happen again. On behalf of our entire staff, we thank you for raising your concerns with us and hope you will let us serve you again. . Kind regards, Cleopatra T, General Manager of Best Western Plus Arena Hotel
Rating

holdenpak, wrote review 13/11/2019

Nice, clean, and quiet

Hotel was very clean, peaceful, and had nice amenities. The breakfast was much more than I expected and the satellite TV provided all the channels including every sports and movie channel. very nice h... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this review
holdenpak, Thank you for your high rating of our hotel and for taking the time to share your experience! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Wishing you a very good trip back home and we look forward to serving you again here at the Best Western Plus Arena Hotel. Kind regards, Cleopatra T, General Manager of Best Western Plus Arena Hotel
Rating

Kim C, wrote review 29/10/2019

Great experience

Errol at the front desk is great. So professional and customer service oriented. Mildred in the breakfast room... you have an ace in her... she was training someone and if you could hear how serious... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this review
Kim C, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We are very happy to learn that your stay was so peaceful, and we hope to see you again soon! Kind regards, Cleopatra T, General Manager of Best Western Plus Arena Hotel
Rating

Acer-1-8, wrote review 26/10/2019

Another great visit to Brooklyn

Checked in to our room with a really friendly receptionist. The room was excellent and fully equipped including a fridge and microwave. Great space in the room with a large and comfortable bed, lots... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this review
Acer-1-8, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to serving you again! Kind regards, Cleopatra T, General Manager of Best Western Plus Arena Hotel