Quiet with bushland outlook
12/07/2018 wannagoodbed, Brisbane, Australia
Beautiful bush outlook with fairly quiet rooms that are pretty big if your on the back side. Road side rooms while double walled are traffic noise effected if your a light sleeper. Meals were good. St... more
Beautiful bush outlook with fairly quiet rooms that are pretty big if your on the back side. Road side rooms while double walled are traffic noise effected if your a light sleeper. Meals were good. Stayed here twice now. Last time the air con in the next room made a rumble through wall that was quite noisey when on. That was the only issue. Easy free parking and access. Has a gym which has most things like a running machine, elliptical and cables weight machine with a tower of dumbells up to 10kg. Tried restaurant and room delivery and both were fine. Too cold to try pool. less
GeneralManagerApollo, General Manager at Best Western Plus Apollo International Hotel, responded to this review
Guest Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologise for not meeting your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
As you mentioned, 3 of our 95 guest rooms face the road. Those rooms are double-glazed and cut out 80% of the road noise. The balance of the rooms are away from the road, face the natural bushland reserve and are totally insulated from any noise. Many reviews, in fact, refer to the tranquil bushland setting.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 02 4943 6733.
Best Western Plus Apollo International Hotel