Lovely room and okay breakfast
14/02/2019 Johnovermark, Copenhagen, Denmark
We stayed for one weekend. Checkin was easy, service kind and we had our lugage stored at arrival as well as on departure. Good service. We got a very nice room. Bed was surprisingly good, and so was ... more
We stayed for one weekend. Checkin was easy, service kind and we had our lugage stored at arrival as well as on departure. Good service. We got a very nice room. Bed was surprisingly good, and so was the pillows, big and supportive. Bath and toilet just as it should be. Zink outside bathroom....free coffee and tea and a boiler, no fridge. Breakfast is not bad at all, but we both had some old/dry rolls both days. Otherwise breakfast was fine. If you as you can have fried egs, instead of the scrambled. Throughout our stay staff was kind. Lots of plugs for all your devices, and free and fast wifi. less
BWplusAmediaBerlin, Manager at Best Western Plus Plaza Berlin Kurfurstendamm, responded to this review
thank you so much for your recent visit at our hotel. We highly appreciate that you took time to let us know your opinion about our service performance.
It is our first priority that our guests feel comfortable and welcome at our hotel and we train our staff members to see that they can make the biggest difference for you in that aspect.
Is there anything we could do better to reach a five-points-review?
We hope you had a pleasant trip back home and to welcome you again soon.
Best regards from Berlin,
-Assistent General Manager-