Best Western Plus Amedia Berlin Kurfuerstendamm

First time in Berlin and enjoyed our visit. The hotel is in a great location, rooms are nicely appointed and clean. I would have given it 5 stars if it wasn't for the unattentive front desk staff. Unfriendly, unhelpful with basic questions and requests and unorganized. They told me I paid for only 3 nights when we paid for 4 nights. I always keep extra receipts when traveling so I was able to prove I did pay for 4 nights. When they realized their error, there was no apology for the oversight, I was just dismissed. I'm not asking for red carpet treatment but a simple hello or I'm sorry for the inconvenience would do. less

As annual ritual it was attending ITB Fair at Messe Berlin . Quite a last minute booking but I managed to get a good room . Great location on the ever popular Kunfursdtam Unique set up as you go one floor up on an escalator to reach the reception. Friendly professional staff but you will need to struggle with your luggage to the room. Room was comfortable. Good bed but I havw no idea why give a single bed duvet on double bed. Makes no sense. Shower was powerful and a good way to start the day. The TV channels was pretty all German and no Sports channels at all. Breakfast was a good spread but avoid peak time since staff tend to get overwhelmed and items run out By and large a good stay . less

Stayed at this hotel for three nights to attend a fair at the Messe. It is only 3 stops by train and this was handy. Comfortable and quiet rooms, breakfast was ok and nothing special. A good hotel overall. less

I visited the hotel last week. The hotel is convenient but not wow !!! Location is very good and reception is friendly and helpful les so can be said on breakfast which is fair and enough. Rooms are cozy but simple. Also they out sometimes two single beds instead of double one. Not all rooms have tubs. On th eother side price is very cost effective and there are lot of restaurants next to thehotel with 20% disount with a coupon less

This hotel has a great location. Rooms average however no bbc or cnn which is not satisfactory in a 4 star hotel. Very poor quality soaps no bottled shampoo. Very expensive breakfast that costs 17 euro that is bad both in selection and quality. I arrived midday and even though the hotel is nearly empty they refused an early check in saying our check in time is 3pm I find this uncommon as in low season a hotel should have no objection for a 12 pm check inn.very low quality matttress and pillows Much better options exist in Berlin less