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Best Western Plus Alpen Resort Hotel

4 Star

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The Best Western Plus Alpen Resort Hotel is a modern first-class resort, situated near the railway station in the traffic-free Zermatt, Gornergrat station and ski lifts. All our comfort rooms have a balcony with view of the famous Matterhorn. The restaurant features excellent food and a large wine card. Start your day with our complimentary full breakfast. We have an indoor pool, sauna, a seasonal salt water pool (33C) massage service, tennis court and other ways to have fun. Our rooms feature a flat screen cable television with more than 100 channels, bathtub, hairdryer and mini-bar. Enjoy your stay. A city tax of 2.50 CHF per person, per day is to be paid directly at the hotel.

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Location

Spissstrasse 52
Zermatt
3920
Switzerland
4 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 3920

Send to Tom Tom

Address
Spissstrasse 52
Zermatt
3920
Switzerland


What's nearby?

Recreation

  • 50 kilometer(s) from Brig

  • 48 kilometer(s) from Saas Fee

  • 70 kilometer(s) from Sierre

  • 89 kilometer(s) from Sion

  • 117 kilometer(s) from Martigny

  • 223 kilometer(s) from Geneva, Geneve, Genf




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 620 traveller reviews
Rating: 5 331
Rating: 4 215
Rating: 3 48
Rating: 2 17
Rating: 1 9
Rating

Excellent property with superb view & location

07/11/2017 Suvankar_0311, New Delhi, India

We were intially not looking at this property while booking our stay but luckily we happened to see the property & had no hesitation to go ahead & book it. More than anything the Brand Best Western wa... more

Owner Response
Reto_Aufdenblatten, Guest Relations Manager at Best Western PLUS Alpen Resort Hotel, responded to this review
Dear Suvankar_0311 Thank you for staying with us and for taking the time to give us an online review. Even though you weren’t considering us at first, I’m very glad that you found us and had a nice stay with us. I’m happy that you liked our included breakfast. To start your day we serve every day until 11 am, a great choice of breads, cold cuts, muesli, yoghurts and even Asian dishes. Furthermore there are boiled eggs, scrambled eggs, beans, fried bacon and you may even order your personalized omelet. All of this is accompanied with Coffee, several Fruit Juices, Hot and cold chocolate and even free Prosecco. I am however sorry if the bath tub was not confortable for you. We have in fact only recently installed it, but we will take your complaints to heart and review it. I am sorry for any inconvenience caused. We are very much looking forward to welcome you again soon. Best regards from Zermatt Reto Aufdenblatten, Customer relations
Rating

Stay in Zermatt

25/10/2017 M8T08, Kalaoa, Hawaii

I arrived in Zermatt and asked a taxi driver where is the Best Western and he pointed down the valley and I asked if it was walkable as I had luggage and a carry on bag. He said its about 10 minutes a... more

Owner Response
BWalpenresort, Leiter Öffentlichkeitsarbeit at Best Western PLUS Alpen Resort Hotel, responded to this review
Dear Guest Thank you very much for staying with us - we are very happy to hear that you enjoyed your stay in our Hotel. It is a pleasure for us to read your review - thank you so much for mentioning the clienliness of the rooms, the friendliness of the staff and the ownder and the quality of our food. Please note that there is a clock - which is always on in red light numbers - on the tv frame lower side. Best regards from Zermatt and we are looking forward to welcome you again Your Best Western Plus Alpen Resort Hotel Team
Rating

Alpen Resort Hotel Zermatt

25/10/2017 Graham H, Cheshire, United Kingdom

My wife and I stayed for a week at the Alpen resort hotel for our wedding anniversary in early October 2017, the reception staff were very friendly and helpful and we were allocated a Matterhorn facin... more

Owner Response
BWalpenresort, Leiter Öffentlichkeitsarbeit at Best Western PLUS Alpen Resort Hotel, responded to this review
Dear Graham Thank you very much for staying with us - we are very happy to hear that you enjoyed your stay in our Hotel. It is a pleasure for us to read your review - thank you so much for mentioning the clienliness of the rooms, the friendliness of the staff and the ownder and the quality of our food. Best regards from Zermatt to the UK and we are looking forward to welcome you again Your Best Western Plus Alpen Resort Hotel Team
Rating

Lovely 1night stay

25/10/2017 R H, Crans-Montana, Switzerland

We had a lovely stay in this hotel. We booked a room with Matterhorn view and waouhh! What a view! There are some constructions going on around the hotel but you don t hear anything from the room or a... more

Owner Response
BWalpenresort, Leiter Öffentlichkeitsarbeit at Best Western PLUS Alpen Resort Hotel, responded to this review
Dear Guest Thank you very much for staying with us - we are very happy to hear that you enjoyed your stay in our Hotel. We will also check the friendliness of our Reception Team,thank you. Best regards from Zermatt and it would be great to welcome you again Your Best Western Plus Alpen Resort Hotel Team
Rating

Really nice and affordable

25/10/2017 Simon P,

of course Zermatt is an expensive place, but you won't find a better price unless you stay at the Hostel. I arrived late afyer the normal check-in time and the staff went out of their way to contact m... more

Owner Response
BWalpenresort, Leiter Öffentlichkeitsarbeit at Best Western PLUS Alpen Resort Hotel, responded to this review
Dear Simon Thank you very much for staying with us - we are very happy to hear that you enjoyed your stay in our Hotel. Best regards from Zermatt and it would be great to welcome you again Your Best Western Plus Alpen Resort Hotel Team