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Best Western Plus Alpen Resort Hotel

4 Star

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The Best Western Plus Alpen Resort Hotel is a modern first-class resort, situated near the railway station in the traffic-free Zermatt, Gornergrat station and ski lifts. All our comfort rooms have a balcony with view of the famous Matterhorn. The restaurant features excellent food and a large wine card. Start your day with our complimentary full breakfast. We have an indoor pool, sauna, a seasonal salt water pool (33C) massage service, tennis court and other ways to have fun. Our rooms feature a flat screen cable television with more than 100 channels, bathtub, hairdryer and mini-bar. Enjoy your stay. A city tax of 2.50 CHF per person, per day is to be paid directly at the hotel.

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Location

Spissstrasse 52
Zermatt
3920
Switzerland
4 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 3920

Send to Tom Tom

Address
Spissstrasse 52
Zermatt
3920
Switzerland


What's nearby?

Recreation

  • 50 kilometer(s) from Brig

  • 48 kilometer(s) from Saas Fee

  • 70 kilometer(s) from Sierre

  • 89 kilometer(s) from Sion

  • 117 kilometer(s) from Martigny

  • 223 kilometer(s) from Geneva, Geneve, Genf




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 693 traveller reviews
Rating: 5 372
Rating: 4 231
Rating: 3 54
Rating: 2 23
Rating: 1 13
Rating

View and great position

07/10/2018 Kimberly P, Terrigal, Australia

My husband and I stayed 2 nights at the Alpen Resort. We had the room with the Matterhorn view. We arrived to a bottle of bubbles after a very long trip from Australia. The view was amazing and wonder... more

Owner Response
Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, by Best Western, responded to this review
Dear Kimberly Thank you for staying with us in Zermatt and for taking the time to give us a review. I’m glad to hear that you and your husband had a pleasant stay with us. I’m glad that you enjoyed the complimentary bottle of sparkling wine which all of our direct bookers get. And the private balcony with the great view is indeed the best place to enjoy it. I would like to again thank you for your great review. We hope to welcome you soon again. Best regards from Zermatt Reto Aufdenblatten, Guest relations
Rating

very good value for the price for zermatt

02/10/2018 yanutu, Morez, France

we loved the view of Mont Cervin from the terrace, the spa is one of the best.... salt water jacuzzi with colortherapy and other good facilities. The employées are so nice especially Marius the driver... more

Owner Response
Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, by Best Western, responded to this review
Dear Yanutu Thank you for your stay with us. I would also like to thank you for taking the time to write us a review. I’m happy to hear that you had a nice stay with us. I will gladly pass on your compliments to Marius and our breakfast crew. We check your bathroom to stop the water from leaking on the bathroom floor. Thank you for the information. We hope to welcome you back in the future. Sincerely Reto Aufdenblatten, Guest relations
Rating

Swiss Bliss

09/09/2018 JAK K, Mumbai, India

I was more excited to stay in this hotel than moving around the town.An excellent stay for the family with good support staff and amazingly designed hotel rooms to give you a picture perfect view of ... more

Owner Response
Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, by Best Western, responded to this review
Dear Jak Thank you for staying with us in Zermatt. I’m happy to hear that you liked your stay. Of course you may leave your luggage with us before check in or after check out. All our amenities like the swimming pool can also be used during that time. Thank you so much for your great review, this helps us very much. We hope to welcome you soon again. Best regards from Zermatt Reto Aufdenblatten, Guest relations
Rating

Excellent hotel overall

27/08/2018 Jonny H,

Everything was great at this hotel: - Friendly and helpful staff that are there to help you when you need something. - The location is great. Only a few minutes walk from the train station and there ... more

Owner Response
Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, by Best Western, responded to this review
Dear Jonny H Thank you for staying with us in Zermatt and taking the time to give us your feedback. I’m glad to hear that you liked your Stay with us. We offer indeed free pick up and drop off from the station every day until 9 pm. Please call us from the free lines at the station and we send a car. Thank you so much for your great review. We are looking forward to see you soon again with us in the middle of the Alps. Best regards from Zermatt Reto Aufdenblatten, Guest relations
Rating

Perfect holiday, great hotel

24/08/2018 Olive D, Woking

We stayed at this hotel in March/April. An amazing place. Clean, room with a perfect view and yummy breakfast. My husband and I were travelling with our 5 and 2 year old girls. The play area by the re... more

Owner Response
Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, by Best Western, responded to this review
Dear Olive D Thank you for staying with us. I would also like to thank you for taking the time to give us your feedback. I’m very happy to hear that you and your family enjoyed your stay. The play area near the restaurant and the underground sport hall are indeed a great way to keep the kids busy while you enjoy your dinner. I will gladly pass your compliments to Barbara. Although we have some seasonal staff which only stays with us during the high season, we always make sure that there are sufficient co-workers present. However I will discuss your suggestion during our next meeting. We hope we can welcome you and your family again during your next trip to Zermatt. Best regards from Zermatt Reto Aufdenblatten, Guest relations