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Best Western Plus Alpen Resort Hotel

4 Star

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The Best Western Plus Alpen Resort Hotel is a modern first-class resort, situated near the railway station in the traffic-free Zermatt, Gornergrat station and ski lifts. All our comfort rooms have a balcony with view of the famous Matterhorn. The restaurant features excellent food and a large wine card. Start your day with our complimentary full breakfast. We have an indoor pool, sauna, a seasonal salt water pool (33C) massage service, tennis court and other ways to have fun. Our rooms feature a flat screen cable television with more than 100 channels, bathtub, hairdryer and mini-bar. Enjoy your stay. A city tax of 2.50 CHF per person, per day is to be paid directly at the hotel.

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Location

Spissstrasse 52
Zermatt
3920
Switzerland
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call +41 27 966 30 00
4 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 3920

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Address
Spissstrasse 52
Zermatt
3920
Switzerland


What's nearby?

Recreation

  • 50 kilometer(s) from Brig

  • 48 kilometer(s) from Saas Fee

  • 70 kilometer(s) from Sierre

  • 89 kilometer(s) from Sion

  • 117 kilometer(s) from Martigny

  • 223 kilometer(s) from Geneva, Geneve, Genf




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 716 traveller reviews
Rating: 5 387
Rating: 4 235
Rating: 3 57
Rating: 2 23
Rating: 1 14
Rating

Very Relaxing and Welcoming Hotel

07/02/2019 Wrighty1969, Norwich, United Kingdom

We stayed for a weeks skiing in Zermatt and were not at all disappointed with the experience. All staff were very pleasant and tried there best to help and offer a great service. Our huge well equipp... more

Rating

Wonderful Alpen Stay

05/02/2019 jdd05e, Houston, Texas

We stayed at Alpen Resort Hotel at the end of November and had a wonderful stay. We rented a room for three adults in one of their queen and bunk bed twin rooms. The bunk bed room was separate from th... more

Rating

Remarkable find

29/01/2019 BeachBobAtlanta, Atlanta, Georgia

Stayed here with a group of six mid-January 2019 and was consistently impressed. The Best Western Alpen Resort in Zermatt is an amazing value. The rooms were perfect, the staff super friendly and hel... more

Owner Response
Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, responded to this review
Dear Guest Thank you for staying with us and for taking the time to give us a review. I’m very glad that you enjoyed your time with us. We aim to offer great value without letting the quality suffer. I can especially recommend our half board service with delicious and varied menus every evening. Thank you again for your amazing review. This is very motivating for the entire team. We hope to welcome you again soon. Best regards from snowy Zermatt Reto Aufdenblatten, Guest relations
Rating

Dishonor booking

09/01/2019 Marlosa1995, Hong Kong, China

Directly booked the hotel room in August thru its own website for 3 nights for new year holiday and paid full amount instantly. A month later got their email and said there're mistake in their system ... more

Owner Response
Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, responded to this review
Dear Guest I am very sorry that we couldn’t keep welcome you with us. There was indeed an error in our booking system which double booked rooms and we had to cancel some of them. We didn’t want to risk that we don’t have enough rooms once you arrived in Zermatt. I understand your frustration by not getting the room you booked, and I want to again apologize for this error on our part. Sincerely Reto Aufdenblatten, Guest relations
Rating

Great views of the Matterhorn

06/01/2019 Ken B, Witney, United Kingdom

We had paid the extra for a gauranteed view and it was well worth it. Excellent food, friendly staff, good swimming pool and spa. It is a short walk from the main station and the Gornergrat line. Wi... more

Owner Response
Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, responded to this review
Dear Ken B Thank you for staying with us in Zermatt. I’m glad to hear that you liked your stay. The amazing View on the Matterhorn is indeed worth the extra cost. Enjoy a coffee on your balcony during sunrise, or a glass of wine during sun set. Thank you so much for your great review. We hope to welcome you soon again. Best regards from Zermatt Reto Aufdenblatten, Guest relations