Best Western Plus Albert Lea I-90/I-35 Hotel

821 E Plaza Street, Albert Lea, Minnesota, 56007-2084, United States
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Best Western Plus Albert Lea I-90/I-35 Hotel

Enjoy the best of Albert Lea at this 100 non-smoking hotel- close to the Freeborn Country Fairgrounds and the Big Island State Park.

The Best Western Plus Albert Lea I-90/I-35 Hotel is an affordable hotel located just off Interstate 90 and
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Albert Lea I-90/I-35 Hotel

Traveller Overview:
4.5 Rating: 466 reviews
Excellent 53%
Very Good 29%
Average 11%
Poor 4%
Terrible 2%
Rating

MninAk, wrote review 26/01/2020

Excellent and very friendly staff

Great room at a very good rate. But the staff was what made the stay memorable. I was in town for family business and whatever I needed, the staff was ready and willing to assist whether it was copi... more

Rating

Paradise43009267411, wrote review 10/01/2020

Business & personal comfort

As a business traveler I need a comfortable bed .... and work area, well lit. There were ample and handy places to plug in devices. Internet was quick and good. Bed was comfortable. Parking lot c... more

Rating

michelleblaskowski, wrote review 30/12/2019

So nice..lovely people

Rooms were clean and beautiful..Staff were super sweet and helpful... Breakfast was just right...A little bit of everything. We forgot toothpaste and they were so kind to find some for us. If ever in... more

Owner Response
Amy L, General Manager at Best Western Plus Albert Lea I-90/I-35 Hotel, responded to this review
Thank you for giving us a chance to provide you with superior customer service. We wish you a safe and blessed holiday season.
Rating

weirdinagoodway, wrote review 29/12/2019

Find another place if you have to stay in albert lea

Walls were really thin Food was bad. The orange juice was something like sunny d and the waffle mix was so thin, it was like water If the are trying to cut corners with something as cheap as waffle ... more

Owner Response
Amy L, General Manager at Best Western Plus Albert Lea I-90/I-35 Hotel, responded to this review
Thank you for taking the time to stop by TripAdvisor and leave us a review. We sincerely apologize about the waffle batter. We hope you will give us another chance to make this better in the future. We strive to make our hotel better. We have spoken to the breakfast hostess that prep the fresh batter daily. We let them know the batter was too thin. We thank you for leaving a review to let us know how we can do better. We will check with our juice provider to see if they have a different product of juice we can use. Thank you again for taking the time to review us.
Rating

evangelinafont, wrote review 06/12/2019

Worst customer service

Terrible customer service is right!!..This is the worst customer service we have experienced ever, from Julie at front desk,which is an old sour lady who doesn't smile, Carie and their manager. We had... more

Owner Response
Amy L, General Manager at Best Western Plus Albert Lea I-90/I-35 Hotel, responded to this review
We are sorry we could not accommodate your family during your stay. We appreciate you taking the time to review us. We sincerely apologize about our fire code. We have to provide safety to all of our guests. We hope you understand. We thank you for giving us a chance.