Very helpful staff, room toward parking lot was great
10/02/2019 MarieinParis, Paris
Alma and José both went out of their way to make sure I had what I needed--from printing a document for me to late night conversation to moving me to another room!
I was originally in a wheelchair a... more
Alma and José both went out of their way to make sure I had what I needed--from printing a document for me to late night conversation to moving me to another room!
I was originally in a wheelchair accessible room (103) toward the street. There was noise throughout the night: trucks driving down the street and the sound of a traffic light making sounds to guide people with visual impairments whenever the walk signal was on. I am a light sleeper, so this was a problem for me. Given that I use a wheelchair, I could only access a tiny portion of the already small room because the bed was so close to the dresser. The bathroom was accessible (with a roll-in shower, no bathtub). I was told that there are only wheelchair accessible rooms on the side of the hotel next to the street, so I asked if I could see the layout of a non-accessible room. José was happy to show me 102, and I ended up moving to that room (with his assistance). I could get my wheelchair into the bathroom and there was MUCH more space in the bedroom (with enough room between the bed and dresser that I could get through). The bathroom door opened inwards though, which made it a challenge to get to the bathtub. It worked alright for me, but this is something other wheelchair users should know if they are considering requesting a non-accessible room. Importantly, it was QUIET! less