Best Western Plus Airport Plaza

We stayed at Best Western Plus Airport Plaza on The Alameda, San Jose, for one night prior to our flight home after our California vacation. Unfortunately they do not provide shuttle transportation to the airport. But we still had our rental car that we would return at the airport in the morning (approximately 3 miles away). We actually have not stayed at a Best Western motel in a long time. We are glad we tried this one. The receptionist at check in was friendly and helpful. He provided us with a list of nearby restaurants. Later, we made use of that and ordered a delivered pizza from nearby Pizza Guys, which was the best pizza we have had in a long time! The receptionist said we could request a to-go breakfast bag since we would be leaving for our flight earlier than the breakfast hours. However, we never did as we were too full from pizza. We stayed in a second floor King bedroom. With the A/C on at night, it was very quiet for sleeping and the bed was comfy. Also the room was very clean. But unfortunately, the clock alarm had been left on and loudly woke us up at midnight (we forgot to check). But otherwise, we enjoyed our short stay at this motel and would definitely stay here again if ever in the area. less

This facility was outstanding. Everything was clean and fresh. The staff were very attentive and helpful upon our arrival. Breakfast was excellent...nice variety of food selections that were well organized. Yugart with condiments was very nice. Actual plates and stainless utensils were an added bonus. Nice quiet room on backside of building provided a great night of sleep. Sincerely, Del Chausse, Paso Robles, California less

I arrived slightly early and was greeted with smiles and welcomes. I was tired from my drive and understood I would have to wait for my room to be ready at 3 pm, so I wasn't prepared for being able to go straight away to lay down. Grateful doesn't even begin to express how I felt, I wanted to reach over the counter and HUG the stuffings out of Julian! Breakfast was not a disappointment either! Hot from the stove (Not microwaved) eggs, sausage and country potatoes. Fresh waffles with assorted syrups and fresh fruit, breads, sweets, yogurts , juices and coffees..... so much food! My room was clean, fresh and comfortable. I melted into the bed and loved my nice hot shower before heading out that night for business. Thank you! less

We stayed here because it is close to the airport. Overall, it is a bare-bones operation. On the positive side: the staff were friendly and helpful. The room is average size for a small hotel and was clean. It is located about 8 minutes from the airport. Negatives: The room is cooled by an old style interior AC unit that is very noisy and difficult to regulate. The bathroom is small. There are no restaurants within walking distance and no airport shuttle. The walls are thin - we had to listen to someone snoring in the room beside us most of the night. Most annoying was a party of loud young people who ran up and down the hall at 2 AM. This disruption of our sleep lasted much too long. I would not recommend this hotel. less

I booked this hotel based partly on reviews and have been disappointed. My husband checked into the room, which I would have rejected. The layout suffered because it was a corner room. The foot of the king bed is about a foot from the drawer pulls on the dresser. The bathroom door swings about an inch from the toilet. Happily, there was a tub. Unfortunately, no drain plug. Towels were small and few in number. The bed was adequate but not particularly comfortable. The refrigerator made an odd ticking noise all night. An "airport" hotel without a shuttle? A surprise, although they don't claim to have a shuttle. The breakfast was in no way superior to any other Best Western. Have to wonder why the standard offerings got such good reviews. Had to wait for scrambled eggs to be replenished and potatoes were not hot. The rate we paid was not commensurate with the experience. Will not stay here again. less