Best Western Plus Airport Inn & Suites

5433 W Wiley Post Way, Salt Lake City, Utah, 84116-3719, United States
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Best Western Plus Airport Inn & Suites

Welcome to Best Western Plus Airport Inn & Suites! Whether youre here on business or in town to check out the slopes, our Best Western near Salt Lake Airport puts guests in a prime location to enjoy it all.

Hotels near Utah ski areas arent j
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
5433 W Wiley Post Way, Salt Lake City, Utah, 84116-3719, United States

Reviews of Best Western Plus Airport Inn & Suites

Traveller Overview:
4.0 Rating: 788 reviews
Excellent 41%
Very Good 29%
Average 14%
Poor 6%
Terrible 6%
Rating

MECindylou, wrote review 12/05/2021

Pleasant, convenient, great value

We were allowed into the room early, which was a much appreciated convenience. The hotel is 5-10 minutes, max, from the airport. Parking is free. Our King room's amenities: full length mirror, iron/bo... more

Rating

Trek5925549, wrote review 12/04/2021

No Hot Water and Poor Customer Service

Booked two rooms. Drawers of one room had food crumbs in it. No hot water at night we checked in No hot water at morning we checked out Cold breakfast Could not use Shuttle services for which I used ... more

Owner Response
Manager Best Western Plus, General Manager at Best Western Plus Airport Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

98ABCougar, wrote review 04/04/2021

Staycation

Stayed overnight for a quick get away with my husband. We stayed in the king suite with the whirlpool tub. The room unfortunately is showing its age. The tub facet is broken and black mold came out of... more

Owner Response
Manager Best Western Plus, General Manager at Best Western Plus Airport Inn & Suites, responded to this review
Dear valuable Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. During this Covid-19 times, we are doing our best to reach the Guest expectations. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,  Best Western Plus Airport Inn & Suite
Rating

O5085EDjimf, wrote review 26/03/2021

Good Stay

I have stayed here a few times. It has always been a good stay. A little out of the way but if you are on your way to any destination west of SLC its a great option. Have used airport shuttles on othe... more

Owner Response
Manager Best Western Plus, General Manager at Best Western Plus Airport Inn & Suites, responded to this review
Dear Guest, Thank you for staying with us at Best Western Plus Salt Lake City Airport Inn and Suites. We are pleased to see the score on your recent stay with us. Hope to see you again on your next trip to Salt Lake City. We appreciate your loyalty to our brand. Sincerely,  Best Western Plus Airport Inn & Suite
Rating

hrandall82, wrote review 22/03/2021

Horrible parking, noisy, no breakfast even though they tell you online and in person they have breakfast

Horrible parking, they let moving trucks take up 3-5 spaces. Over sold rooms so there was no place to park your car in their lot. I was instructed to park along the curb where my car could be hit by o... more

Owner Response
Manager Best Western Plus, General Manager at Best Western Plus Airport Inn & Suites, responded to this review
Dear Valuable guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again through Hotels.com . Hope to see you again on your next trip to Salt Lake City.