Best Western Plus Airport Inn & Suites

170 Hegenberger Loop, Oakland, California, 94621-1326, United States
based on 733 reviews Trip Advisor Logo
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Best Western Plus Airport Inn & Suites

The Best Western Plus Airport Inn & Suites is just one mile from Oakland International Airport (OAK), offers free shuttle to and from the Airport and within a one mile radius of the hotel.

Oakland airport hotels arent all created equal. Gues show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Airport Inn & Suites

Traveller Overview:
4.0 Rating: 733 reviews
Excellent 38%
Very Good 37%
Average 14%
Poor 4%
Terrible 4%
Rating

Lorna H, wrote review 28/12/2019

Very satisfied

I have been using BW for quite some time now and I have not had a reason to complain regardless which BW I stayed at. All locations are convenient to get to which is great. Location in Oakland has pi... more

Owner Response
Steven M, Manager at Best Western Plus Airport Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Airport Inn & Suites for your recent stay in Oakland! We love to hear your feedback and use it to review and improve our service every day. Come back soon.
Rating

2lampfreaks, wrote review 17/12/2019

Love this place!

Love staying here when in Oakland. Within walking distance to the Colisuem. Great breakfast. Staff very friendly and helpful. Shuttle driver very friendly and helpful! Would recommend to anyone visiti... more

Owner Response
Steven M, Manager at Best Western Plus Airport Inn & Suites, responded to this review
Thank you for staying with us. Thank you very much for your kind note and for highlighting our service. We spend a lot of time on special training to optimize personalized service and selection of talents. Therefore, it’s a pleasure to see that you enjoyed the encounters with our team. we are looking forward to welcoming you on your next stay with us.
Rating

I3356IGsharonk, wrote review 12/12/2019

Great but too expensive

Very convenient to airport but too expensive. Over $200 for a less than 12 hour stay for a very average hotel near the Oakland Airport in a not so nice area is ridiculous. The shuttle service to the a... more

Owner Response
Steven M, Manager at Best Western Plus Airport Inn & Suites, responded to this review
Thank you for taking your valuable time to share your experience on TripAdvisor, We are delighted to know that your time with us was more than satisfactory. Per your comment regarding rate, We do base our rates on our area hotel market which does demand a higher rate as an airport area hotel. Our rates are typically lower by $80.00 to $120.00 or more than the area hotels comparing we do have many cost-saving features such as complimentary Wi-Fi, breakfast, and parking which are all cost-saving compared to most of our competitor as you may find yourself charged extra for their amenities. We look forward to hosting you again as your travel brings you back to the Oakland Area.
Rating

L7349NLsandram, wrote review 04/12/2019

Used to be a fine place to stay

Though I have stayed here before and was very satisfied I can say nothing about our intended stay this time since it didn't happen. Every year on the Tuesday after Thanksgiving we travel from OAK airp... more

Owner Response
Steven m, Manager at Best Western Plus Airport Inn & Suites, responded to this review
We're disappointed to learn that you were not pleased with your recent experience. We apologize for any miscommunications during the reservation process and regarding the rate structure during our peak time. We value feedback from all of our guests, as it allows us to improve upon the service we provide. We truly hope to have you try us again in the future for a 5-star stay.
Rating

766karah, wrote review 26/11/2019

Amazing

I don't usually give 5 stars to any location. On this occasion I have to give the 5. The staff here it's amazing! They were so friendly and accommodating and willing to help us. I wish I could stay a... more

Owner Response
Steven m, Owner at Best Western Plus Airport Inn & Suites, responded to this review
Thank you for Visiting us I and glad we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at the Best Western Plus Airport Inn & Suites one you will remember forever. Hope to see you soon!