Best Western Plus Airport Inn & Suites

We had a late flight in to Oakland and a mid morning flight the next day, so we chose this hotel bec a use of the 24 hour shuttle and I read thru reviews where they will shuttle you to area restaurants. By the time we actually got to the hotel and checked in, there wasn't much open in the way of restaurants for us to be shuttled to (Chinese place was closing, there was some pizza place for delivery, and Denny's was open - we were looking for something quick and lite). We ended up ordering a pizza, which sucked and was way overpriced. The room was small and cramped (we were traveling with several large pieces of equipment). The bed slept fine. As for breakfast the next morning - the breakfast room is small, not enough room to get around with what few tables there are to sit at. As for breakfast choices, there were several choices. They had scrambled eggs, biscuits, sausage/gravy, sausage links, cereals, breads, etc. The staff is friendly and the hotel is near the airport, which is what we needed. less

Luiza at front desk was very pleasant and helpful. Guda in charge of complimentary breakfast was efficient and pleasant. Steven the manager was helpful and knowledgable. Great indoor pool for the grandkids. Wonderful breakfast. Hotel is very well maintained and close to the airport with a well-run shuttle. Area around is industrial and a little run down near the hotel, but we’ve stayed many times and have had no problems. Hotel is very quiet. Free parking. less

The facilities provides nice, clean and comfortable rooms for a good price, compared with the hotels in SF. There is enough parking inside the facilities, there is a pool, fitting room and breakfast included with a variety of options. We stay there for 3 nights and their shuttle took us to the BART station every single day we went to SF. Coming back from SF, we just called to the hotel and they send the shuttle to pick up us at the same station. Everyone on their staff were nice and polite with us, definitively, we will stay there if we visit again SF. less

Stayed here as an overnight stop to Hawaii. Place is very clean and people are exceptionally friendly. The price was right but the area is a little industrial. That being said it was unbelievably quiet. We had no car but had pickup at the airport every half hour on the top of the hour. They offer to also take you to the station to go to San Francisco if you wish. Would stay again for an overnight. less

Let me preface this with - hotel room was nice and staff was friendly. All good EXCEPT - hotel shuttle to airport. We were downstairs in the lobby at 8:28 - shuttle leaves every half hour. We are sitting with all of our luggage in front of shuttle podium. Shuttle is parked in front. Driver is sitting at the podium. We wait. And wait. Eventually (8:35), my husband speaks to the driver - telling him we expected an 8:30 shuttle. He tells us we have to wait until 9:00!!! Because we didn’t tell him at 8:28, when we were standing here doing nothing in front of him with our luggage. Wtf? less