Best Western Plus Airport Inn & Suites

170 Hegenberger Loop, Oakland, California, 94621-1326, United States
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Best Western Plus Airport Inn & Suites

The Best Western Plus Airport Inn & Suites is just one mile from Oakland International Airport (OAK), offers free shuttle to and from the Airport and within a one mile radius of the hotel.

Oakland airport hotels arent all created equal. Gues
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Airport Inn & Suites

Traveller Overview:
4.0 Rating: 664 reviews
Excellent 41%
Very Good 41%
Average 15%
Poor 5%
Terrible 5%
Rating

L7349NLsandram, wrote review 04/12/2019

Used to be a fine place to stay

Though I have stayed here before and was very satisfied I can say nothing about our intended stay this time since it didn't happen. Every year on the Tuesday after Thanksgiving we travel from OAK airp... more

Owner Response
Steven m, Manager at Best Western Plus Airport Inn & Suites, responded to this review
We're disappointed to learn that you were not pleased with your recent experience. We apologize for any miscommunications during the reservation process and regarding the rate structure during our peak time. We value feedback from all of our guests, as it allows us to improve upon the service we provide. We truly hope to have you try us again in the future for a 5-star stay.
Rating

766karah, wrote review 26/11/2019

Amazing

I don't usually give 5 stars to any location. On this occasion I have to give the 5. The staff here it's amazing! They were so friendly and accommodating and willing to help us. I wish I could stay a... more

Owner Response
Steven m, Owner at Best Western Plus Airport Inn & Suites, responded to this review
Thank you for Visiting us I and glad we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at the Best Western Plus Airport Inn & Suites one you will remember forever. Hope to see you soon!
Rating

Melissa H, wrote review 25/11/2019

Quick Stay

Spent one night here on a layover. Got in at midnight and picked up at airport by hotel shuttle. Super nice driver! At hotel we were promptly greeted and checked in. Newer hotel and room was clean and... more

Owner Response
Steven m, Manager at Best Western Plus Airport Inn & Suites, responded to this review
Thank you for choosing the Best Western Plus Airport Inn & Suites for your recent stay in Oakland. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is one of our main priority. We are pleased you shared your opinion on the TripAdvisor website. It is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon.
Rating

marksY9874LN, wrote review 20/11/2019

10+ recent stay!!!

we just spent last weekend here for a Raider game and everything was great! Full breakfast each morning, rooms updated and clean, front desk employees very helpful. Best part was their shuttle van wil... more

Owner Response
Steven m, Manager at Best Western Plus Airport Inn & Suites, responded to this review
Thank you for staying with us. We are delighted to note that you had a pleasant experience on your recent stay with us; and we appreciate your valuable feedback on our guest rooms, amenities as well as our services and shuttle service that takes you to and from Airport, Bart station, and local nearby restaurants. Thank you once again for your review and for your patronage, and we are looking forward to welcoming you on your next stay with us.
Rating

Shuzo Y, wrote review 03/11/2019

Great stay

Free full breakfast , free parking, indoor pool with jakuzzi, and good service, makes this hotel with having the best value and worthwhile experience. Location sketchy in a industrial area but con... more

Owner Response
Steven m, Manager at Best Western Plus Airport Inn & Suites, responded to this review
Thank you for choosing the Best Western Plus Airport Inn & Suites for your recent stay in Oakland. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is one of our main priority. We are pleased you shared your opinion on the TripAdvisor website. It is very important for us that our guests’ experiences are shared. We look forward to hosting you again as your travel brings you back to the Oakland Area.