Best Western Plus Airport Inn & Suites

170 Hegenberger Loop, Oakland, California, 94621-1326, United States
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Best Western Plus Airport Inn & Suites

The Best Western Plus Airport Inn & Suites is just one mile from Oakland International Airport (OAK), offers free shuttle to and from the Airport and within a one mile radius of the hotel.

Oakland airport hotels arent all created equal. Gues
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Airport Inn & Suites

Traveller Overview:
4.0 Rating: 739 reviews
Excellent 38%
Very Good 37%
Average 14%
Poor 4%
Terrible 4%
Rating

camilleldomantay, wrote review 18/03/2020

6/12/2020

This Best Western is a great place to stay! my daughter and i loved the breakfast!!!! The employees were very welcoming, the property was very neat and clean, Espeically with the COVID-19 happening, i... more

Owner Response
Steven M, Manager at Best Western Plus Airport Inn & Suites, responded to this review
Thank you for staying with the Best Western Airport Inn & Suites and for taking the time to write your review of our property, your comments are very much valued. We do take our jobs as well and the COVID-19 very seriously my staff and I have had many sit down meetings on how the best way to protect our guests as well as our selves and to continue keeping customer service on its top level. We hope you and your family stay well and will come to see us in the near future once thing have settled down and we all are able to travel and meet great people once again!
Rating

Jim H, wrote review 08/03/2020

Good Hotel Tough Neigborhood

This is a nice hotel but it's not a safe area. After check-inn we went to a restaurant that the hotel said was close by. There our SUV was broke into while we were eating. The police officer was close... more

Owner Response
Steven M, Manager at Best Western Plus Airport Inn & Suites, responded to this review
Thank you very much for staying with us and taking the time to share your experiences. I am sorry for the experience you had during your stay with us. We really appreciate your comments regarding our customer service. We will certainly recognize Luiza for his great effort to make your stay memorable. Thanks and all the best for you!
Rating

MrsAAlcala, wrote review 17/02/2020

We loved it!

The hotel was very quiet our whole stay. The room we stayed in was very clean with a lot of space for my little family to move around. The continental breakfast was great with many options for each of... more

Owner Response
Steven M, Manager at Best Western Plus Airport Inn & Suites, responded to this review
Thank you very much for your candid review of your recent stay at The Best Western Plus Airport Inn & Suites. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the pool and cleanliness of our hotel and the friendliness of our staff as we enjoy the opportunity to create an amazing experience for each and every guest. We look forward to hosting you again as your travel brings you back to the Oakland Area.
Rating

mrspadilla30, wrote review 21/01/2020

Airport near by

Location was like in industrial area had no issues rooms were clean staff was friendly gave recommendations on where to have dinner. Had early morning flight airport near by a parking lot near by park... more

Owner Response
Steven M, Manager at Best Western Plus Airport Inn & Suites, responded to this review
Thank you for staying with us. We are delighted to note that you had a pleasant experience on your recent stay with us; and we appreciate your valuable feedback on Cleanliness, as well as our services and shuttle service that takes you to and from Airport, Bart station, and local nearby restaurants. Thank you once again for your review and for your patronage, and we are looking forward to welcoming you on your next stay with us.
Rating

yourwildrealtor, wrote review 21/01/2020

Clean rooms and great staff.

This was a great place to stay. The staff was courteous and helpful. I experienced bad accommodations at the beginning of my trip and was lucky enough to hear about the Best Western. I cancelled th... more

Owner Response
Steven M, Manager at Best Western Plus Airport Inn & Suites, responded to this review
Thank you for your review on Tripadvisor. We are sorry the start of your trip did not begin well, it is great to hear your overall experience during your stay with the Best Western Plus Airport Inn & Suites was good and stating “ No matter your reason for staying, you will not be disappointed ”. We really appreciate your comments regarding our customer service and accommodation of our property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. We look forward to hosting you again as your travel brings you back to the Oakland Area.