Best Western Plus Airport Inn & Suites

This simply put....is a GREAT PLACE TO STAY!!! Read one review about the "seedy area".....don't know where they stayed!!!! Sure it's not downtown, but there was nothing wrong here...lobby area, grounds and facilities are kept up most nicely and we would stay here again in a heartbeat!!!! The entire staff were most friendly and helpful...not one negative experience!!! We met Sabrina (Darlin'...her favorite word) upon arrival and you couldn't ask for a better greeter and person! As for our room...King suite was everything and more...clean, comfortable bed and attractive! The next morning we met the manager...Dapper Steve!!!!...pink shirt, matching tie and dark suit with a vest...DAPPER PLUS!!!! He was just as friendly as Sabrina and was most helpful with info regarding the BART system. The shuttle runs on the 15 and 45 after the hour...to the BART or wherever locally (airport, local restaurants...) you need to go.Our stay here was so great that you almost felt like you were staying with friends! In fact, we feel we made new friends here!!!! The parking lot is well lit with security and is fenced so there is no reason to worry! And again, the landscaping is most welcoming and right away we knew that we had picked the right hotel! Thanks to all the van drivers (BART and the van is the only way to go to downtown Berkeley), all the front desk folks, and the breakfast staff. Speaking of the breakfast room..."always" a staff member re-stocking items and available should you need anything. The area is large enough to accommodate guests and the food variety was fine and good!!! And finally, the inside pool and hot tub area is like everything else at this hotel...excellent and clean conditions. Thanks to all your staff Dapper Steve...you made for a great four days to watch the Oregon Duck Softball team win the PAC-12 Championship. Next time in the area we'll come your way!!! less

While not a garden spot in North Hollywood, I was pleasantly surprised with the quality of the room and the friendliness of the staff. I will DEFINITELY stay at this hotel again when in the Burbank area. Breakfast was continually re-stocked and tables cleaned. Beds super comfortable too! less

The Oakland area is saturated with homeless bums. This hotel tries to keep things good with a fence and some good security measures. I really like the indoor pool and spa. The price has moved up but it it still reasonable for the overpriced SF bay area. less

The ladies at the Front Desk always greet you with a friendly personality. The hotel roomsalways smells good and are very clean. The convenience of having a ride to the game and back is always appreciated. The food in the breakfast room is fantastic!! less

The hotel staff were courteous and friendly. The hotel was located near the airport and there was a restaurant nearby. The rooms were clean. There was a swimming pool and fitness centre for those who enjoy swimming and working out. less