You can get something just as bad for much cheaper!
02/08/2019 Recenttraveler2500, Helena, Montana
Disgusting! The property pics are a complete farce. Everything is dated & smelled of cigarette smoke. The walls are paper thin, I actually heard the woman in the next room read off her credit card nu... more
Disgusting! The property pics are a complete farce. Everything is dated & smelled of cigarette smoke. The walls are paper thin, I actually heard the woman in the next room read off her credit card number with total clarity. The bathroom was moldy, the tile had no grout and one of the tiles was missing, and I had to request that someone come in and clean the toilet because it was obvious that the previous guest ate bad Mexican food the day before. The pool is nothing like the pictures shown. It’s is so cloudy I couldn’t see my feet in the water. The entire property felt unsanitary.. but the good news is, the rash I contracted around my ankles turned out to be flea bites! less
BWPlusAhtanumInn, General Manager at Best Western Plus Ahtanum Inn, responded to this review
I am so shocked to hear about your experience at our hotel. As you can see by other guest reviews on Trip Advisor, the majority are good to excellent. I so wish that you would have brought these concerns to my attention when you were with us. I certainly would have given it my full attention. Our pool did experience a bit of cloudiness recently but it is usually as clear and bright as you do see on the pictures. Please know that the chemical balance of the pool was safe. The cloudiness just took a couple of days to rectify. KQ/GM