Very nice stay! Great local. Highly recommend
18/11/2016 NiftyGrammy, San Antonio
The only reason that I did not give this moderately priced hotel a 5 is that we were created by a serious young woman who sternly warned us that no dogs were permitted and that we would be charged $20... more
The only reason that I did not give this moderately priced hotel a 5 is that we were created by a serious young woman who sternly warned us that no dogs were permitted and that we would be charged $200 for any damage. Come on! We are old enough to be her grandparents. All we wanted was a quiet place to sleep! The good things:
1. The whole place is super clean. No dirt or dust in the places we frequented.
2. The price is 40-50% less than other local places.
3. There are many, many different restaurants with food to suit any taste and wallet. Several are in easy walking distance.
4. Mickey, the night manager, made me feel at home. He starts working on breakfast early and never stops. He was congenial and treated us like special guests.
5. The bed was very comfortable!
6. Service - We asked for extra pillows and towels and they were quickly delivered. We couldn't figure out how to work the remote and someone came up to teach us within 5 minutes.
7. Breakfast is fine with the standard items. I like that there is a microwave available and coffee 24 hours a day. At breakfast I was able to crisp up the bacon on the buffet to my liking.
8. The room had a microwave and a good sized under counter fridge. We were able to bring food back to the room from lunch and reheat for a light dinner.
We will most definitely return the next time we are in Addison. less
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review
6. Dear Guest , Thank you for sharing your awesome experience at the Best Western Plus Addison Hotel with others on TripAdvisor. We are pleased you enjoyed the amenities we have available for our guests and our very convenient location . We appreciate you staying with us and we hope to see you again soon.