Best Western Plus Addison/Dallas Hotel

14975 Landmark Boulevard, Dallas, Texas, 75254-6709, United States
based on 526 reviews Trip Advisor Logo
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Best Western Plus Addison/Dallas Hotel

Welcome to the Best Western Plus Addison/Dallas Hotel!

The Best Western Plus Addison/Dallas Hotel takes southern hospitality above and beyond, as the staff members of our Dallas hotel always put the comfort of guests first.

Dallas h
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
14975 Landmark Boulevard, Dallas, Texas, 75254-6709, United States

Reviews of Best Western Plus Addison/Dallas Hotel

Traveller Overview:
4.0 Rating: 526 reviews
Excellent 40%
Very Good 28%
Average 12%
Poor 7%
Terrible 10%
Rating

DavisKC, wrote review 19/07/2021

Had a problem in all 3 rooms.

First thing… the whirlpool room was NOT the one in the pictures I saw but it was fine. We were in 3 different rooms in a 3 night span. We checked in and noticed an unpleasant smell in room #1. We tur... more

Rating

291daryln, wrote review 12/07/2021

Don't Stay Here, They Cheat You!!!

We stayed at the Best Western Plus Addison/Dallas Hotel one night so we could attend a funeral. We had two Best Western gift cards to use for the stay. I tried to present my phone that showed the gi... more

Owner Response
Ankit Patel, Owner at Best Western Plus Addison / Dallas Hotel, responded to this review
Thank you for completing the survey regarding your stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our policy was explained during your check in time with enough time to receive a printout or an email with the gift cards to apply to the bill before check out time. Unfortunately, gifts cards were not received on time. We all work hard to help our guests providing options and your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rating

kylewcrockett, wrote review 16/05/2021

Horrible stay

We spent extra on an upgraded room. It was located right next to a side exit door which people slammed shut ALL NIGHT. We got no sleep. Housekeeping was gone all weekend so anything we needed we had t... more

Owner Response
Ankit Patel, Owner at Best Western Plus Addison / Dallas Hotel, responded to this review
Thank you for completing the survey regarding your past stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rating

TayRay54321, wrote review 27/04/2021

Hair and bugs in bed

We only decided to stay here based on our first interaction with the front desk associate. We had other options that were closer to where we spent most of our time but based on his helpful attitude an... more

Owner Response
Ankit Patel, Owner at Best Western Plus Addison / Dallas Hotel, responded to this review
We would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future while our team follows the hotel policies.
Rating

rsdoran, wrote review 06/04/2021

Accommodating staff

Details are unimportant. The desk clerk was extremely helpful and solved a minor problem that I had encountered outside of the purview of the hotel. He solvent this problem professionally and masterfu... more

Owner Response
Ankit Patel, Owner at Best Western Plus Addison / Dallas Hotel, responded to this review
Thank you for staying with us and thank you for the five star review. I'm glad to hear our agent was ready to help you and that your Best Western Plus Dallas hotel experience was comfortable. We look forward to serving you again on your next trip.