Best Western Plazahotel Stuttgart-Ditzingen

This was a last minute booking that I did through the Hotels.com app. The price was pretty reasonable. It was £79 for the night. So I booked this as it seemed the cheapest in the area that I knew would be accessible. You could also put a request in the app which isn't guaranteed, so I put in a request for an accessible room. When entering Dizingen it is quite straight forward when getting closer to the hotel as there are signs directing you. On arrival at the hotel there is an underground carpark which has a charge per night. The barrier will automatically raise and then you will get a token once paid at reception. Checking in was pretty straight forward, and I asked if the room was accessible as I had requested it in the app. I was told that the room was accessible. On getting to the room I realised that it wasn't accessible. It was big enough for a wheelchair user to get in however there were no equipment for disabled people. There was no pull cords, and no hand rails and the shower was just a standard one without a chair. I would of brought this up with reception however requests in the app are never guaranteed and I had been driving in 30 degree weather for around 10 hours so just needed to relax and sleep. The only thing that annoyed me is that the person at reception had said the room was accessible. However first I decided that I wanted to grab some food and a drink. In reception they have a vending machine so I thought I'd get something from there, however it seemed that other people had had the same idea and there were no soft drinks left, only beer. I found out the bar was open, even though it looked closed, so I went in to grab a drink and try and get food. I asked for a glass of coke. The price was about €3 and all I got was a glass of Coke poured from a 2 litre bottle of Coke, which seems a bit of a rip off as I could of easily bought a 2 litre bottle for less. I then asked if they served food and then found out that they didn't serve food on a Saturday or Sunday. I never understand why hotels, especially in Germany don't serve food on a Saturday or Sunday. I'm guessing I'm not the only person that would of wanted to eat. Other than these issues, the room wasn't too bad. It was suitable for what I wanted to use it for which was just to sleep. less

Staff are friendly, the rooms are spacious and well appointed, and there’s a great choice for breakfast. Beds are comfy and the town is close by. I will stay there again and can confidently recommend the Best Western Plazahotel to anyone looking for good-quality accommodation in Ditzingen. less

With absolute zero of available rooms in and near Stuttgart due to a a large trade fair a week before the event, I turned my attention to more outlying options, of which this hotel appeared as a right choice. I never regretted the decision. Per my request, I was given probably the quietest room facing trees in all their colourful autumn glory. The additional nice feature was an additional door separating the room from the corridor thus reducing noise even further. There are no perks in the room but basically everything one needs is provided. The restaurant is excellent and the hotel staff remarkably accommodating and professional. Breakfasts are very good both content and value-wise. The right choice indeed. less

Last minute trip to Stuttgart and everything was booked. I was not expecting much but was pleasantly surprised. Thecstaff was wonderful. Parking was available and very cheap compared to downtown Stuttgart prices. The room was clean and comfortable with great wi-fi. The restaurant opens at 1800 and the food was good. The staff were awesome. While the hotel is outside of Stuttgart, you can take the back roads in to town in 20-25 minutes. The bonus you miss all the traffic on the A81 and A8. less

Found this hotel by typing Best Western into Sat-Nav, after dark you are unlikely to find it any other way. Location is buried at back of private housing area, though you won't know any of this till leaving in daylight. Building is striking tribute to concrete and glass, although the design has some merits with the 'outside' glass elevator attached to the end of the building. Some fancy lighting after dark puts colour into relief, but I think this is a kit used in cities everywhere. The elevator will go to underneath carpark, which has very dull lighting, take care parking your vehicle, many walls and pillars to hit. As always with Best Western, reception staff well attired, polite and efficient. Rooms clean and reasonably well equipped, only 1 English speaking TV channel but this is the same elsewhere. No chance of walking out to find local restaurants, didn't see any on way in and the default house restaurant was acceptable, if deserted. This is a corporate machine, delegates of two or three conferences milling about but the crowded bar went silent once they had been bussed to eat elsewhere. Evening meal was fine if unexceptional, bar staff pleasant, breakfast okay, that's it. Our stay would been better if we qualified for corporate discount, but we don't qualify and they don't have to worry about lack of customers in Stuttgart. In summary, another night and another hotel, acceptable. less