Best Western Plaza Inn

3755 Parkway, Pigeon Forge, Tennessee, 37863-3813, United States
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Best Western Plaza Inn

Pigeon Forge is well-known for being in the midst of the best of Tennessee, from the famous Dixie Stampede to the beauty of The Great Smoky Mountain National Park.

Our Pigeon Forge hotel is just a short drive from a number of attractions, li
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
3755 Parkway, Pigeon Forge, Tennessee, 37863-3813, United States

Reviews of Best Western Plaza Inn

Traveller Overview:
4.5 Rating: 2537 reviews
Excellent 55%
Very Good 30%
Average 9%
Poor 3%
Terrible 1%
Rating

lmsmith4951, wrote review 27/02/2021

Lynne

We had a very nice experience during this stay... was close to everything. The pool and hot tub were very relaxing. The tv had many stations and quality was good which was important to us. The curtain... more

Rating

mikebrock52, wrote review 15/02/2021

Pigeon Forge

I've stayed here a couple dozen times in the last two and half to three years and have never had a problem. All of the staff that I have encountered have been very friendly, helpful and, engaging. T... more

Owner Response
Michael Stienbarger, General Manager at Best Western Plaza Inn, responded to this review
Great review! Happy to hear that you had another great stay with us. Thanks for sharing your experience. We look forward to seeing you all again.
Rating

ashleynoe28, wrote review 14/02/2021

Outdated and dirty

My husband and I stayed here for Valentine’s Day weekend. We have stayed before and had a great experience. However, the room was outdated, musty, and not very clean. The carpet was dirty and had stic... more

Owner Response
Michael Stienbarger, General Manager at Best Western Plaza Inn, responded to this review
Thanks for your review. I am sorry for the issues with our stay. We will be looking into your concerns. Thanks for choosing Best Western for accommodations. Look forward to you visiting our area again.
Rating

vhash77, wrote review 11/02/2021

The best stay yet!

I know I've written several reviews on this hotel. We've stayed in many different rooms, but I must say room 371 at the indoor pool area so far is our favorite. The room was very clean, we had a ba... more

Owner Response
Michael Stienbarger, General Manager at Best Western Plaza Inn, responded to this review
Excellent Review! So happy to have you all stay with us again. Your guest experience was great and glad it was another success story. Thanks for sharing your experience and we look forward to seeing you all next time.
Rating

heatherfitzarbonne, wrote review 07/02/2021

We stay here every time we visit Tenessee!

This hotel has friendly staff, check in and check out us very simple! Clean rooms with great rates! Fantastic indoor and outdoor pools with a hot tub. We love this place and choose to stay here every ... more

Owner Response
Michael Stienbarger, General Manager at Best Western Plaza Inn, responded to this review
Great Review! Happy to hear that you enjoyed your stay. Thanks for your positive review and your continued loyalty over the years. We look forward to seeing you again.