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Best Western Plaza Inn

AAA - 2 Diamond

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Pigeon Forge is well-known for being in the midst of the best of Tennessee, from the famous Dixie Stampede to the beauty of The Great Smoky Mountain National Park.

Our Pigeon Forge hotel is just a short drive from a number of attractions, like Dollywood for a day of adrenaline-packed excitement. One of the most famous National Parks in the country is in the neighborhood, if hiking and photography are more your speed. From relaxation to adventure, theres something to be had for everyone here.

Were just ten miles from the entrance of The Great Smoky Mountain National Park, and a short two mile drive from Dollywood. Location is everything, especially when youre on vacation. Were within walking distance to the Dixie Stampede, so if youre visiting for this special event you wont have to deal with parking.

Our property has three pools on the premises, two outdoor and one indoor. No matter what time of year you stay at our Pigeon Forge hotel, you can take advantage of a peaceful afternoon poolside. Its also a big reason many families choose to stay with us. From Winter Fest to Mountain Fest, there isnt any shortage of events happening year round.

The Patriot Festival draws a crowd to our Pigeon Forge hotel. Of course, the famous local car shows are also popular. Both the Spring and Fall Rod Run is family-friendly fun, and is a great way to pass the afternoon. After a day of exploration, you deserve to relax in a spacious room. We offer family rooms, Jacuzzi rooms, whirlpool suites and mountain view rooms to suit every taste.

Guests at our Pigeon Forge hotel are also treated to free breakfast, which includes eggs, pastries, yogurts and cereals. A mug of 100 Arabica coffee or chilled juice is the perfect start to your day.

Book your upcoming stay at Best Western Plaza Inn, where the beauty of Tennessee is right outside your doorstep!

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3755 Parkway
Pigeon Forge
United States
AAA - 2 Diamond


Pets: No Pets accepted
Check-in & Check-out
16:00:00 | 11:00:00


Location and Attractions

Getting there.

Sat nav users: type 37863-3813

Send to Tom Tom

3755 Parkway
Pigeon Forge
United States

What's nearby?


  • 5.00 mile(s) from Gatlinburg

  • 6.00 mile(s) from Sevierville

  • 23.00 mile(s) from Newport

  • 35.00 mile(s) from Knoxville

  • 35.00 mile(s) from Cherokee, NC

  • 90.00 mile(s) from Asheville, NC

  • 35.00 mile(s) from University Of Tennessee

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506


TripAdvisor Traveller Rating: Rating: Based on 2071 traveller reviews
Rating: 5 1065
Rating: 4 686
Rating: 3 215
Rating: 2 64
Rating: 1 41

Extremely Disappointed

20/08/2018 Derrick G,

Visit Pigeon Forge yearly and always stay here but never again. Door lock jammed and had to switch from a private room to a shared balcony with no money given back to me. The staff was very unhelpful.... more


Not a bad stay but could have been better

20/08/2018 msallen1121,

The bathroom was our main issue with our stay. It had kind of a damp odor. There were a few gnats in the bathroom. We asked the front desk to have housekeeping clean the bathroom again but it looked t... more


Great Place to stay!

20/08/2018 julieward1978, Elk Park, North Carolina

I will come back here anytime. The rooms were so nice and clean and so beautiful, the beds were so comfortable. The pools were so clean. I felt like I was rich staying in my room. I will always come b... more



18/08/2018 Mfogle1, Georgetown

I’m not really sure why this place has a 4.5 star rating. Pretty sure this place was built at the turn of the century and only the floors and paint have changed. There was an overwhelming odor of ei... more

Owner Response
Michael S, General Manager at Best Western Plaza Inn, responded to this review
Thanks for the review. We appreciate you giving us a try. I am sorry to hear that you didn't enjoy your stay. The state inspects all properties each year. The inspectors name is not "Uncle Joe" but Daniel and in no way related to anyone affiliated with this property. Our business license along with recent inspection results can be found in the lobby and by each inspected pool. For the record our scores stay in the upper 90's to perfect each and every time. We are proud of our property. We never advertise as a new property or hide the fact that we are not. We have been a Best Western since 1968. All rooms have been updated along with the Public Spaces. Thanks again for your opinions. We look forward to you visiting the Pigeon Forge area again.

Not worth it

17/08/2018 Chris6998, Austin, Texas

We picked this place due to the good reviews. I’m not sure what these people were thinking. It was an outdated room, gnats flying around, elevator that sounds like it’s going to break, and a basic B... more

Owner Response
Michael S, General Manager at Best Western Plaza Inn, responded to this review
Thanks for the review and giving us a try. I'm am sorry to hear that you had a bad experience. We recently went through a huge list of updates as required by Best Western and their Design Excellent Team out of Phoenix. I am glad for the opportunity to list just a few of them as we are proud of all our accomplishments. Rooms have been updated with all new case goods, lighting, carpet, window dressings and of course paint. We installed all new tubs and surrounds in the back building. We added walk-in showers in a couple of our ADA compliant rooms. The Breakfast area was completely remodeled adding additional seating inside and outside. We installed hardwood flooring to many of our rooms. We brought in a 200 MB Fiber line and Ruckus Access Points adding great WiFi throughout the property. Mattresses have been replaced to Pillow top Mattresses throughout the property and much much more. I apologize you had problems with the TV. We have maintenance on property to fix issues such as this 24/7. Thanks for your opinions. We look forward to you visiting the Pigeon Forge area again.