Nice Stay, Good Customer Service
We stayed in a pet room as we brought our two dogs. The room was nice. It definitely wasn't as nice as a room we stayed in previously (non pet room on same side as check in) but it was clean and suffi... more
We stayed in a pet room as we brought our two dogs. The room was nice. It definitely wasn't as nice as a room we stayed in previously (non pet room on same side as check in) but it was clean and sufficient for our needs. I love the staff. They are friendly and efficient when checking us in. The hot tub was not working during our stay but what can you do, parts were ordered, and it seems it broke due to someone jumping into it so it's no fault of the staff/hotel. It's next door to the gas station/Subway so that is very convenient. They also have a grassy area behind the hotel if you do have dogs that you can run them a bit or at least let them out to use the restroom. Breakfast is standard but does have hot food options (eggs, waffles, sausage) and plant based options even if they are limited. It's what I would expect from BW. Hotel is pretty quiet also. Not a lot of traffic in the hall and it wasn't loud when there was traffic and we were right next to the outside door. It's a nice place to stay. less
Jeff H, Manager at Best Western Pioneer Inn & Suites, responded to this review
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