Enjoyable Visit, Clean Hotel
26/02/2019 jesseverson, Beloit, Wisconsin
We had a great stay here during the MWC Swim Championships mid Feb. 2019. My daughter and I stayed at a lower priced hotel across the street six months again and that will never happen again. I booked... more
We had a great stay here during the MWC Swim Championships mid Feb. 2019. My daughter and I stayed at a lower priced hotel across the street six months again and that will never happen again. I booked this stay for my family after working with the hotel for work. The customer service is fantastic. I will say every time I called they were very friendly and willing to help answer any questions I had. When we arrived the staff was friendly and all staff was friendly, not just the front desk. There were two swim teams that stayed here and it was not loud at all throughout the night and day when everyone was about. The facility is clean and breakfast was good. I think the hotel is a bit older and there are two buildings but it's clean, staff is friendly and rooms are comfortable. I will be staying here for the next few years when we visit Grinnell. It was worth paying a bit more for top of the line service and feeling safe while we were there. It's also convenient having the gas station and Subway next door. less
Jeff H, Manager at Best Western Pioneer Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.