Best Western Pinehurst Inn

I was reading reviews here and decided to go here instead of Microtel. Room was tiny and sink wasn’t even in the bathroom. Bed was so uncomfortable and pillows half the normal size. To top my sleepless night the A/C was so loud and kept shutting on and off all night. Fan on it sounded like a race car. Not returning there. Continental breakfast looked nice but we decided to go eat elsewhere. less

Great hotel for the price, comfort, location, breakfast, cleanliness, pet friendly and caring staff. I love the new renovations too. A very safe and comfortable stay with easy access from the highway. less

To start on a positive note....the staff, with the exception of one, were delightful. I truly feel they wanted to take great care of us, but were hampered by the facility and management. The exception to the delightful staff was the gentleman who walked into our room without knocking. It was most likely in response to our complaining to the front desk an hour or so earlier...but really?!? You don't enter a guest room without knocking! I'm not even sorry for slamming the door in his face. The reason for our complaint? The room wasn't cleaned at 4:45 pm. Two days in a row. Very disappointing. After a long day at a horse competition, the last thing you want to return to is an unmade room...having to drive around the neighborhood to kill time was annoying to say the least. The other major negative for me was the room itself. By now, I'm quite used to and accepting of the fact that pet friendly rooms are less appointed. However....the lack of a table lamp on one of the nightstands was a bad choice. The lack of a closet door is odd. The lack of extra bedding such as pillows and blankets was annoying. But the worst was the FILTHY floor. It was disgusting! After a shower, walking around the room for two or three minutes resulted in the bottoms of my feet being black. Maybe the non-pet-friendly rooms are better, but I will not return to find out. less

our group consisted of 6 people, family members, all adults. Reserved 3 King Rooms over a month before our visit and requested they all be together and was told a note was being made and should be no problem. Upon arrival 1 room was ready and was told we could have double if we'd like. We had to wait 2 hours for the other two rooms, only to find out they were not near each other at all. Our shower drain didn't drain and we killed two water bugs on the walls. less

And for anyone else. Hotel has undergone a much needed renovation and is in top notch shape right now. Rooms are small but the new flooring and furniture make it a clean and comfortable overnight. Lobby area is clean and modern. Breakfast area is also clean and the food is good. Great location right near restaurants and golf courses. And did I mention the price? Three nights and two rooms for $395 all in! less