21/02/2017 sch917, California
I stayed here many years back, '08/09, I think I left a positive review but I don't remember which site I left it on. I really liked it back then and even now...but there have been a few changes whic... more
I stayed here many years back, '08/09, I think I left a positive review but I don't remember which site I left it on. I really liked it back then and even now...but there have been a few changes which I'm sad about. I could've sworn the mattresses were higher and were PILLOW-TOP, and the blankets were actual thick, fluffy COMFORTERS. Hotel style bedding for motel pricing, it was a great value! Back then they didn't have the big screen tv's, fridge and microwave in every room, but I didn't mind because I didn't stay many nights, I just loved the bedding! Now, inflation happened, that's expected, and they added the big hdtv's, fridge, microwave, and safes in every room. But the mattresses and sheets became just like any other motel :( Low, flat, stiff mattress and rough white sheets and just a thin fleece blanket on top. So sad...I guess it's to save water during laundry. Note: I stayed in a queen room, I don't know if the king room bedding are like the old ones! less
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.