Best Western Pine Springs Inn

Great location good food but hot tub is hot but no circulation or bubbles for years now. You would think a big chain like this would take care of this problem by now. We love the courtyard and feeling of seclusion by the pool. less

This hotel was wonderful. Great staff, grounds were kept very clean. The internet was a little slow but when your on vacation who needs the internet. But all in all it was excellent. Would definitely recommend to others. less

We liked the size of the room and the view of the courtyard from our room window. The breakfast had a very good choice of food and loved the waffles. Didn't think the eggs were very good, but everything else was great. Was able to check in right when we got there with early bird checkin. Very pleasant place to stay. less

The hotel is over priced. My wife and I have traveled across the country twice a year for 15 years. There is an expectation of the value for various price ranges. This room was clean and comfortable. However, it is not a $100 room. Noisy stairs and creaky walkways as well as a limited breakfast offering are characteristic of a lower priced hotel. less

This hotel was a dream come true. After spending three weeks on military training at Ft. Bliss's McGregor Base Camp, this hotel was the perfect remedy for relaxing in the forest, swimming in a perfectly heated pool surrounded by trees, birds, sunshine, peace, quiet, and mountain views, along with a great rate and the ability to stay only one night, which none of the cabins in Ruidoso allow. If ever in the area again, we would definitely choose this hotel and location again. There's also a grill for families/groups that want to grill outdoors. No highway noise, but still close to everything. Cyriana was also a gracious concierge despite her being a bit under the weather. The only thing broken was the ice machine, but the fridge in the room was cold enough to preserve our food. Also, since it was chilly outside, they didn't think people would be swimming, so there weren't any towels poolside, but the room had just the right amount of towels. less