Best Western Pine Springs Inn

111 Pine Springs Drive, Ruidoso Downs, New Mexico, 88346, United States
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Best Western Pine Springs Inn

Pool and hot tub currently closed until further notice. They will reopen once the region enters the Turquoise level.

Discover this pet-friendly Ruidoso, New Mexico hotel located conveniently near the Ruidoso Downs Racetrack, Ski Apache and s
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
111 Pine Springs Drive, Ruidoso Downs, New Mexico, 88346, United States

Reviews of Best Western Pine Springs Inn

Traveller Overview:
4.0 Rating: 583 reviews
Excellent 54%
Very Good 26%
Average 10%
Poor 4%
Terrible 4%
Rating

rollingspike, wrote review 07/01/2021

Excesive price

Upon arrival the clerk was not able to find out reservation. Then stated that the last name was backwards which was clearly not on our side of the reservation email we got then they claimed we only re... more

Owner Response
Holly Bailey, General Manager at Best Western Pine Springs Inn, responded to this review
Thank you for your review. I apologize that that you were unhappy with our decision to enforce fire code. Our system doesn't allow that many people in the rooms, as it generates an error. I will reach out to the company you booked with and ask them to review their system and how it is sending reservations in. -Management
Rating

Kristian M, wrote review 16/11/2020

Excellent Green Oasis

Property is surrounded by nice green trees away from the road. Room was very large, and very clean. Lots of TV channels. Comfortable bed. Nice thick towels. Bathroom has a heated ceiling light. ... more

Owner Response
Holly B, General Manager at Best Western Pine Springs Inn, responded to this review
Thank you for your review. We appreciate the feedback! We have a unique setting and a great environment up here! We look forward to seeing you again! Holly
Rating

314angelq, wrote review 06/10/2020

My wife couldn't edit her review, so this is her again.

I just had to add this to my previous review; I was just helped over the phone by Shannah and if more people were like her, life would be so much easier and less stressful. She went above and beyond t... more

Owner Response
Holly B, General Manager at Best Western Pine Springs Inn, responded to this review
Thank you for your review. We appreciate the feedback! We have a unique setting and a great environment up here! We look forward to seeing you again! We are glad that Shannah was able to make the stay enjoyable. -Management
Rating

6Kathleen6, wrote review 12/08/2020

Camping with a nice room

The second floor parking lot view is beautiful. I can’t say enough about the cleanliness of the room, bathroom and linens. Nice view of the racetrack from the road leading to the hotel which matters w... more

Owner Response
Holly B, General Manager at Best Western Pine Springs Inn, responded to this review
Thank you for your review. We appreciate the feedback and are glad you enjoyed your stay. Covid has definitely thrown a kink in things, but we are glad you were able to see the horses run! -Management
Rating

renaantone, wrote review 23/06/2020

Nice and Cozy

Beautiful place. Staff are all so nice and they make you feel like family everytime I stay there. I am beyond blessed to make this Hotel may place to stay when I need a little alone time. Very clean a... more

Owner Response
Holly B, General Manager at Best Western Pine Springs Inn, responded to this review
Thank you for your review. We enjoy having you stay with us and look forward to seeing you again! -Management