Best Western Pier Point Inn

We love this restaurant! The food is always delicious. We have tried the steaks, fish, pastas, appetizers, desserts. The meal is always amazing. The head chef there could win awards for his creations! And Lisa and her staff always make you feel welcome. The extra bonus to a great meal and great service is the view of Florence! Thank you Bay view for always making it a wonderful night out for us! less

Planed a quick spontaneous trip that included dinner and an overnighter for my wife and I. Focusing on the accommodations, the hotel looks a bit rundown on the outside. There are no elevators at the hotel. The room was a nice surprise. It’s a very modern decor. Black and grays and dark laminate flooring. There are no a/c units, but does have a heater. Room has refrigerator, microwave, 30” cable tv with usb input. No usb outlets. Balcony overlooks the Siuslaw river and bridge. Breakfast is included with your stay, and was very good. Lots of choices. The pool is inside and very clean, with a great view of the river. Pool area has two jacuzzi pools, dry sauna, and large 4’ pool. Our stay was very enjoyable. Only complaint was we called the front desk, got a recording to leave a message, which we did, but never got a response back. Bathroom gets 5 stars. Plenty of towels, amenities were plentiful and the water pressure was perfect. The picture is from the balcony looking at Old Town Florence. less

We totally enjoyed our stay at this hotel. We were warmly greeted by Rae who was a wealth of information. Our rooms had a wonderful river & city view along with a balcony to sit & relax. The rooms were clean, comfortable & well decorated. The over the top service continued the next morning. We were offered made to order omelette or scrambles along with all of the other offerings. I am especially impressed with their attention to those of us who eat gluten-free. They had GF toast to accompany the eggs. The breakfast room overlooks the river & the staff cleared the dirty dishes. We couldn’t have asked for more. Looking forward to returning! less

My visit started off a bit rough, only 1 person checking in and I was 4th in line. My front door to room was stuck and hard to open. Room was clean with nice view of the river. Furniture newer but couch was soft seat and hard back. Fan in bathroom was on with light and loud. Nice to have a restaurant on site if you don't want to drive. Only BW that I have been to that requires a ticket for breakfast and of course I forgot mine. Bed was fine. less

Had placed my reservation months in advance. Arrived at 3:15 pm. Room not ready. 4 PM, room not ready. Finally got into our room after we went into town for dinner. The toilet in our room was just the right size - FOR MY CAT! Small, round and low. Rooms are on the small size compared to most other Best Westerns. Stayed for two days. House keeping never made it to our room the second day due to personnel shortage. Ending on a positive note, nice view of the river. Breakfast was very good with made to order eggs. Two hot tubs, but the pool is small, 10m by 5m. Not big enough or deep enough for swimming laps. Parking kind of cramped, especially if you have to park next to a full size truck or SUV. less