Best Western Pier Point Inn

Cons: 1. Leaving the hotel's parking lot. Holy Cow, it's a sharp right turn and a 45 degree angle. We had to gun it in our minivan. I can't imagine some of the other vehicles in the lot making that exit. 2. Some rooms have an the hotel entrance and other have outside doors. There is no convenient way to get back to the lobby. Thankfully, it wasn't raining during our stay or it would have been a real pain to get to the breakfast area. 3. Temperature control was non-existent.Having said that, when we checked out the desk clerk asked about our stay and I mentioned the broken thermostat. She made a note of what I said. less

The website does not clearly mention that the hotel does not have any elevators. It's hidden as a small mention under room amenities. The mention that the pool is not accessible by a elevator actually gives the impression that the hotel has a elevator, just that the pool cannot be reached using one. I had to carry 4 big bags down a flight of stairs. The room did not have an ac and we were not told at checkin. When we later asked in the morning, we were told that we could have asked for portable fans. How the hell am I supposed to know that the front desk has fans when we were not told anything about it ??. The shower gel was not enough and the restaurant service fell short as well. It was not worth my $250. less

I stopped here during a road trip with my family and stopped here as it’s convenient to Oregon dunes tour. The hotel is in a nice quiet location, a 10 minute walk across the bridge to riverfront Florence where there are nice shops, restaurants and coffee shop. The hotel is well appointed, clean and professional. There is a breakfast buffet with a server who can make an omelette to your taste. We would definitely stay here again if we are in the area. less

We originally booked a 2 night stay via Priceline which chose a 'two queen' room for our reservation (just my wife and I). I asked if we could change to a king room when we checked in. The clerk was helpful and found a king room (204 I think) with a view and balcony! The room also had good access (only two steps up to get to the door). The room seemed pretty clean except I noticed about a 6" light colored hair right in the middle of the floor. I also noticed my feet must have gotten pretty dirty when I got in the shower and they turned the water black! Probably from the bathroom floor. I suspect that 'Pet Friendly' hotels like this are harder to keep clean, and this room needed a good deep cleaning. Two other minor annoyances: 1) Noisy frig This is not the first time that a small frig has kept me up at night in a hotel room. 2) TV remote intermittent I first thought it may be batteries. Night clerk gave me a fresh pair, and no difference. Later I discovered that the Cable box had fallen behind the TV stand/frig cabinet. I was able to pull it out of the tangled cables and put it on a shelf. After that it worked normally. The staff was helpful and provided glass wine glasses (from the bar) upon request. As noted by many others, the breakfast was WAY better than expected. Better than some B&B's! Omelettes and scrambles to order with about 12 fillings to choose from, and a special salmon omelette! Other options include gluten-free bread, sugarless syrup, and all of the usual options (2 Waffle makers, bagels, muffins, juice...), plus hot french toast, sausages, scrambled egg...). The staff really seemed to pride themselves in their service and quality food. less

The staff were friendly, the hotel was clean, the view was not an ocean view but it was beautiful and the breakfast that was included in the room price was fantastic. The pool was a bonus for the kids. less