Best Western Pier Point Inn

The location is convenient and the view of the bridge and the bay are excellent from the dining room. The individually prepared omelet by Donna at the courtesy full breakfast was excellent. The two downsides were no elevator, which meant lugging bags up and down stairs and the lighting in the rooms was very, very dim. The courtesy and helpfulness of the staff made up for the hard work with the bags. less

We really didn’t want to spend $183 but we loved the view of the river and the bridge from our balcony. Being elderly, I was concerned about being on the top floor. I just can’t carry our luggage up and down stairs that easily anymore. But, the management assured us that because they knew that not having an elevator can be a problem, that they would help us with our luggage. And they certainly did. Promptly and with a smile. The room itself was lovely, although my cousin found that the uneven floor was a problem. The real disappointment was with the dog walk area. Just way too small. Fantastic restaurant. Yes, I was surprised too. A great restaurant at the hotel. But I highly recommend the coconut shrimp. Overall, very nice. less

Room is brilliant, overlooking the river, balcony for a glass of wine or morning coffee. The decor is first class. Very comfortable. Very, very quiet. Amazing view. We travel continuously all over the US. pier Point Inn is by far and away the best value. Their restaurant is excellent, very reasonably priced and excellent choices. less

Have lived in Florence for 5 years and just discovered Bay View Bistro! A casual but intimate setting with fabulous food prepared by Chef Scott and served by Greg! We loved bringing our out of town family and friends and the view was extraordinary and we didn't feel like 'the herd' dining in Old Towne. less

We have went to the buffet dinners and to the restaurant at the Best Western a few times on the 4th of July to see the fireworks. The resturant was ok except my husbands pasta dinner was really watery but when he complained they didn't charge us for his meal (that he didn't eat). But the buffets we had were great, they had a great selection and the mac and cheese was so good I got the chefs recipe, he was so nice and e-mailed his cut-down recipe to me so I wouldn't have to make a huge batch. One year the fog moved in and we couldn't see the fireworks but that was out of their control. My only complaint is the dinner starts around seven but the fireworks don't start until ten, I wish they had the dinner a little later. The table next to us brought cards and games to keep their kids busy so I'm sure they had been there before. We never stayed in the rooms but I'm pretty sure they would have a great view too. less