Best Western Pier Point Inn

Overall while the room was a bit tight and dark it was still very good. The staff, especially reception upon arrival, was simply GREAT!!! The food OUTSTANDING, especially the hot breakfast where the omelettes are made to order, was a tremendous touch.. The outside was a bit dingy and dirty, especially on the north end. We would absolutely give this establishment another stay in the future. less

Ray at the front desk made sure are stay was excellent. Also the Breakfast Ladies did a great job with hot fresh breakfast and service. Staff here are very customer service savvy! I will stay here again less

Spent one night here and were pleasantly surprised with the property. There was plenty of room for parking and the rooms and common areas have all been updated. Our room was spacious and in wonderful condition with a view of the river. Our room was also quiet and comfortable. The towels were thick and the shower gel in the shower was appreciated. The exercise room was small but worked for us. The breakfast exceeded our expectations: egg and omelette station, breakfast potatoes, sausage, biscuits and gravy. The breakfast room had been updated and had views of the river. We found staff to be friendly and helpful. A wonderful stay. less

1) She is GENEROUS. She took the time out of her night to transport 8 of us teenagers in her personal van back to our hotel across town last weekend. 2) She is an excellent conversationalist. We all had such an amazing time talking to Lisa on the trip and beforehand as well. 3) She has a very cute dog that we saw before getting in the van. 4) She is funny. She was telling lots of jokes and making us all very happy despite us being upset earlier that the taxi service would take almost an hour to pick us up after our event, we were standing outside in heels, dresses, and slacks in the cold/rain, and our event was cut short due to a lack of an AUX cable. 5) She is understanding. She understood our dilemma and immediately offered her time and gas, no questions asked. less

My party stayed in another hotel Driftwood Shores and we had an event in the Best Western conference center and when we left the taxi service was going to take more than 50 mins to get there. So Lisa took it apon herself to drive my 6 person group back to our hotel in her own car. A saint. less