Best Western Phuket Ocean Resort

We found the staff very friendly and helpful. The accommodation was pleasant and well situated with close access to the market, restaurants, shops and bars. Room service was prompt and professional. Would happily return. less

First time in Thailand ! Karon was amazing! Less busy than Patong, ideal for family holiday The staff at the BW Ocean resort were amazing. So caring and very helpful! The room was spotless everyday! Would definately stay here again . Location very convenient . less

This was not a pleasant stay, the beds were not clean, room was only surface cleaned, bath had a hole in it which had been patched, breakfast was disgusting. Would not return. Pools were nice and location good but the importance of cleaning and comfort let it down. less

We arrived @ the wee hours of the morning, there didn't seem to be any grocery stores open just to get a snack of sorts. once all the formalities were done, to our rooms up a short flight of stairs, there were 3 of us adults. Basic requirements in the rooms. Minimal beverage supplied these can be refilled we needed, better to buy your own and a reasonable size cup too. Hotel bottled water is supplied one to one exchange. Good size fridge so get the fresh fruit. Air conditioner worked well. Housekeeping was great, she was polite. Renovations were happening though never heard any noise. There is a functioning laundry, make sure to get enough bhat coins cause it a long way and a lot of stairs to climb. Breakfast was yummy we looked forward to the culinary delights of both thai cuisine and other. The pools were lovely, i miss them!! We were met the a tour agent as part of our package, it is cheaper to go other agents down road (heaps) after all we all end up at the same place to wait. We had good transfer picks ups and deliveries, however there is a lot of road construction, delays😖. Great restaurants and street vendors.. less

I have stayed here three times, the first time in October 2006. The high standard has never dropped. Built into the jungle hillside and facing the beach and the beautiful sunset this hotel has everything to offer the discerning traveller. With three pools, excellent restaurant and 24hr reception you can be assured that your stay here will be comfortable, secure and enjoyable. This hotel is ideally situated for anyone who wants to visit all the local towns and attractions, or just to lounge on the beach or around the pool. The breakfast is excellent and the service from all of the staff in the breakfast room is second to none. Upon noticing that I have stayed here before, the staff sent me up a platter of fruit with a very sweet note welcoming me back. So yes, on my future return to Karon I will most certainly stay here and highly recommend that you do too! Please note that this hotel is built into jungle. There are lifts, however some steps must be climbed. If you are very elderly or disabled please ask for a room on the lower floors, however do not let this put you off booking here! less