Best Western Phuket Ocean Resort

We arrived on Saturday 1st October 2017 at 8am. Luckily we contacted the hotel beforehand to inform them that we would be arriving much earlier than the standard check in time and so our room was ready for us on arrival which was much needed after such a long journey. Our room (1515) was very clean and was ideally situated near the pool area and other amenities. The cleaner who came in our room each morning was fantastic, very friendly and did a wonderful job. All the staff in the hotel are very friendly and helpful. We ate lunch on our loungers most days as there is a great selection of food available from the pool bar menu. The strawberry daiquiri is to die for. If you turn right outside of the hotel, there is a little shop 2 minutes away which is great value for money compared to the ones closer to the centre of Karon. If you turn left out of the hotel, Patak Road is only 5 minutes walk away where you will find loads of bars and places to eat. less

Hi: I stayed at this hotel in 2016 and also between Aug 22rd to Sept 4th 2017. The Restaurant service for breakfast, Reception service, House maid service and motor bike security staff were pretty good. I am definitely recommending this hotel to my friends in Australia and look forward to stay there on my next holiday trip to Phuket's Karon Beach. less

Stayed here for a week during end of September to beginning October. The resort is well-maintained and very clean, as are the rooms. Friendly and efficient front desk staff. All staff members we came across were really friendly and helpful. Our room was large and well-maintained. Beautiful views across the lagoon and beach from our balcony. Service excellent - also room service. Food was good, although somewhat monotonous (as breakfasts in all establishments are when one stays for more than a few days). 24-hour coffee station in lobby was appreciated. Wifi in room worked well and no problems experienced. Concierge service was good and assisted us on a number of occasions. We'll be leaving today and front desk allowed us a late check-out (15H00) as we are only flying out at 20H15. Thank you for a wonderful stay! less

We returned to the Best Western after several previous stays, it is the best value in the area, has several very nice pool areas, specious room with a great view of the sea and was very clean with products generously replenished daily. The staff were very helpful and friendly, and we ate at the restaurant on several occasions and were most impressed with the food and variety. We would definitely return for another stay. less

Stayed here for 3 nights with my family. I loved the sleep quality, proximity to beach and staff. We were four people, they gave us rooms big enough. I would recommend for families. Pizzas for room service were awesome. less